Posted 39 months ago
Shift Supervisor
@ Quantum Coffee
Toronto, Ontario
Overview
Quantum Coffee is hiring a Shift Supervisor to run store operations during scheduled shifts, lead and train the floor team, and craft specialty coffee. The role includes POS, cash handling and end-of-day reporting, with flexible shifts including weekends and holidays. The posting asks for 1-2 years of barista experience and states that shift supervisor experience is preferred.
Responsibilities:
- Run POS, cash handling and end-of-day sales reports
- Train, support and lead the floor team
- Organize opening and closing duties
- Follow health, safety and sanitation guidelines
- Craft specialty coffee beverages and serve baked goods
Requirements summary:
- 1-2 years of barista experience
- Shift supervisor experience preferred
- Able to direct the work of others
- Availability for flexible shifts including weekends and holidays
- TouchBistro experience is an asset
Tools & skills
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2023-08-16
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 1+ years |
| Manages people | Yes |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 50 lb · computer low |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Quantum Coffee
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Quantum is a destination for quality coffee. We exist to do things differently and create experiences where technology, passion, and purpose come together.
- LinkedIn followers
- 226
- People associated on LinkedIn
- 12
- Reported office locations
- 460 King Street West, Toronto , Ontario M5V1L7, CA
- 455 Granville Street, Vancouver, British Columbia V6C1T1, CA
- 136 Crosby St., New York, New York 10012, US
- Other recorded names
- Quantum Coffee
- Specialties
- Coffee
- Pastries
- Events
- and Catering
- Profile identifies a recruitment agency
- No
Quantum is a destination for quality coffee. We exist to do things differently and create experiences where technology, passion, and purpose come together.
| Field | Value |
|---|---|
| Industry | Food & Beverages |
| Company size | 51-200 employees |
| Headquarters | Toronto , Ontario |
| Organization type | Privately Held |
| Specialties | CoffeePastriesEventsand Catering |
| Open jobs on Jobsy | 4 |
| View page |
Quantum Coffee is a meeting place, a community centre and a destination for quality coffee. Quantum Coffee employees work to anticipate and fulfill customer needs, ensuring a welcoming environment.
As a Shift Supervisor, you will work at various stations throughout the coffee bar, and will work with all others in the coffee bar during your scheduled shifts. The Shift Supervisor reports to the Manager.
Shift Supervisor Responsibilities
- Use Point-Of-Sale (POS) system, cash handling and producing end of day sales reports
- Train, support and lead the team on the floor
- Provide coaching to team members as needed
- Go above and beyond to provide memorable experiences for our guests
- Executes store operations during scheduled shifts
- Organizes opening and closing duties as assigned.
- Follow Quantum Coffee operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all employees during each shift.
- Follow up with baristas during the shift to ensure the delivery of customer service for all customers.
- Follow health, safety and sanitation guidelines for all products
- Craft specialty coffee beverages and serve baked goods
- Communicate any issues or concerns in a timely manner with the Manager
- A positive attitude, a smile, a passion for coffee and the ability to multitask
Skills & Abilities
- Able to direct the work of others
- Able to learn quickly
- Effective oral communication skills
- Able to work as part of a team
- Able to read situations and problem solve quickly
- Able to keep a calm demeanor during service
- Availability to work flexible shifts, including weekends and holidays.
Physical Requirements
- Ability to stand/walk for the duration of a regular work shift, 6 - 8 hours
- Intermittent bending, kneeling and squatting
- Occasional carrying and lifting, up to 50lb
Summary of Experience
- 1-2 years of barista experience
- Shift supervisor experience preferred
- Experience with TouchBistro point of sale is an asset.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
Quantum Coffee is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
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