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Shift Team Lead - Utilities

@ North West Redwater Partnership

Alberta

On-siteFull-time5+ years experience
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Overview

North West Redwater Partnership is hiring a full-time Shift Team Lead for its Sturgeon Refinery site in Alberta. The role leads shift operations for assigned units, ensuring safe, reliable, environmentally sound and cost-effective processing, and supervises and coaches shift personnel. Shift work is required, with occasional day assignments.

Responsibilities:

  • Lead shift operations for assigned refinery units
  • Coach and give direct feedback to shift personnel
  • Ensure incident reports, shift logs and environmental reporting are completed
  • Chair safety meetings and review incidents with the team
  • Act as Deputy Field Incident Commander during emergencies

Requirements summary:

  • Second Class Power Engineer certification minimum
  • 5-10 years refinery, upgrader or large plant experience
  • Strong knowledge of process safety and emergency response
  • Valid Alberta driver's licence
  • ICS or NFPA 1081 training an asset

Tools & skills

Benefits mentioned

DentalVisionEmployee assistance
Source and dates

Source type not verified · startdate

Employer posting date
2026-11-05
First seen by our source
2026-11-05
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentManufacturing & production
Experience5+ years
Manages peopleYes
Hours per week40 (estimated)
Scheduleday, evening, holidays, overtime, weekends, overnight
Travelair: none · ground: none
Work settingPlant or factory, Office
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish
Licences & certificationsSecond Class Power Engineer, First Class Power Engineer, ICS, NFPA 1081 Field Incident Commander
Driver’s licencerequired
Perks mentionedGenerous paid time off, Performance bonus

Summary and details written by AI from the posting; the employer’s posting is the authority.

North West Redwater Partnership

FieldValue
Open jobs on Jobsy5
Job description

At NWR we are on a mission. Our goal is to maximize the value of processing bitumen into energy products safely and responsibly by our high performing teams for our partners, customers, and Alberta.

Our primary focus is our PEOPLE. We firmly believe our people are at the core of everything we do. We support a diverse work environment where people feel safe, valued, and can make a difference. We celebrate success and have fun, making NWR a place where we are all proud to work.

This position is based on site at the NWR Sturgeon Refinery

Our Values:

1. Integrity 2. Relationships 3. Success

Position Summary:

Reporting to the Unit Superintendent, the Shift Team Lead is responsible for “shift operations” leadership for their specific Unit(s) ensuring the safe, environmentally sound, reliable, and cost-effective operations of the Sturgeon Refinery. This role collaborates with the Unit Superintendent and other members of operations, maintenance and technical teams to align and deliver site wide goals. Shift work is required; however periodic/scheduled day assignments may occur.

Responsibilities:

  • Works in collaboration with the Shift Superintendent to ensure the operations team meets or exceeds the weekly production plan while effectively communicating any integrated risks to the Refinery including unit specific process upsets in the off-hours;
  • Ensures shift operations successfully executes Daily Operating Instructions (DOI’s) and shift routines; reports any exceptions;
  • Ensures adherence to the Ops Discipline Standards;
  • Follows Day In the Life of the Refinery (DILR) process representing their respective Unit & communicates risks/opportunities during the daily refinery production and integration meeting;
  • Sets Operator Performance and Development (PAD) goals in alignment with WIGs and Department Goals;
  • Confronts performance and behavioral concerns and provides coaching and direct feedback on the performance of shift personnel;
  • Ensures quality incident reports are generated for events including reporting and closure with effective and efficient mitigations in place;
  • Conducts formal post validation reviews, mentors area operators in their post development and progression plans, and aligns teams to full adherence of Ops Discipline;
  • Responsible to ensure operating crew is always staffed with proper complement of post certified personnel, ensuring overtime and pay policies/practices are followed;
  • Ensures NWR safe work standards are followed at all times without exception;
  • Ensures adherence to procedure usage and redlining process;
  • Ensures critical safe work permits and critical task analysis are completed to high standards, reviews for high hazard activities within their respective area;
  • Works with the Unit Team to ensure on-shift alarms and impairments are managed proactively;
  • Ensures verification, mentoring and support of continuous improvement of operator monitoring, rounds & routines;
  • Maintains quality Shift Logs and submits on time;
  • Completes environmental reporting in collaboration with Shift Superintendent;
  • Acts as Deputy Field Incident Commander for their area during emergencies;
  • Chairs safety meetings as required and leads routine reviews of incident reports with shift team members;
  • Participates in Emergency Response Team training and ensures on shift emergency drills are conducted as scheduled.

Requirements:

  • Understands, creates and maintains a visible commitment to process and personal safety, as well as the safety of others; adheres to NWR’s Core Competencies to drive results and a high performing culture;
  • A minimum Second Class Power Engineer Certification, preference will be given to those with First Class Power Engineering;
  • 5-10 years of Refinery/Upgrader/Large plant experience (supervisory experience considered an asset);
  • Strong knowledge and understanding of the applicable unit is preferred;
  • Previous training in ICS and NFPA 1081 certified as a Field Incident Commander would be considered an asset;
  • Effective verbal and written communication skills;
  • Valid Alberta driver's license;
  • Strong knowledge and understanding of:
    • Site Safe Work Standards
    • Process Safety Management
    • Emergency Response Procedures
    • Refinery/Unit safety systems
    • Unit input into production plan

NWR Employees are highly valued, and their contributions are rewarded with:

  • Excellent Compensation
  • Attractive Incentive
  • Group Savings Program
  • Health and Dental Care
  • Vision Care
  • EFAP
  • Paid Time Off
  • Growth and Development Opportunities
  • Strong Safety and High Performance Team Culture

NWR celebrates diversity and we are proud to be an equal opportunity employer. We are committed to creating equitable employment opportunities and an inclusive environment for all employees and qualified applicants.

We thank all applicants for their interest in opportunities with NWR, however only those selected for an interview will be contacted. No phone calls, emails or unsolicited agency resumes please.

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