Site Manager

WQS Group is seeking a Site Manager to oversee day-to-day operations. Reporting to the General Manager, Operations, this role is responsible for coordinating site activities, leading personnel, maintaining client relationships, and ensuring the safe, efficient, and profitable delivery of services.

This is an on-site leadership position suited to an experienced management professional with a strong background in NDT, industrial operations, team leadership, and client service.

Key Responsibilities

Site Operations

• Oversee daily site operations to ensure safe, efficient, and reliable service delivery.
• Coordinate technician scheduling, dispatch, equipment availability, and resource allocation.
• Monitor operational performance and implement improvements to productivity and service delivery.
• Ensure site facilities, equipment, and documentation meet company, safety, and regulatory requirements.

Client Relations

• Build and maintain strong relationships with existing clients.
• Serve as a primary site-level contact for client inquiries and operational concerns.
• Identify opportunities to expand services, secure additional work, and support site growth.
• Support quotations, proposals, and other business development activities as required.

Team Leadership

• Provide day-to-day leadership, coaching, and direction to site personnel, NDT technicians, Visual Inspectors, and Industrial Trade personnel.
• Support recruitment, onboarding, training, and employee development.
• Establish clear performance expectations and promote accountability, teamwork, and continuous improvement.
• Foster a workplace culture focused on safety, quality, and operational excellence.

Financial Performance & Compliance

• Monitor site performance, labour costs, equipment utilization, and operational targets.
• Support budgeting, forecasting, reporting, and invoicing processes.
• Ensure compliance with applicable safety legislation, client requirements, NDT qualification standards, IRATA standards, and WQS policies.
• Collaborate with Operations and internal support departments to address staffing, financial, and operational needs.

What You Will Bring

• 10+ years of experience in industrial field operations, inspection services, or a related environment.
• 5+ years of leadership experience within NDT, Industrial Rope Access or a related inspection services environment.
• Strong working knowledge of NDT services, technical qualifications, and industrial client requirements.·
• Experience coordinating personnel, equipment, and resources in a field-based service environment.
• Proven client relationship management skills and experience supporting business development.
• Strong leadership, communication, organizational, and problem-solving skills.
• Understanding of operational performance, cost control, and resource utilization.

Who We Are

WQS Group of Companies, including WQS Non-Destructive Testing and WQS Industrial Services, is a dedicated service provider, focused on high-quality Non-Destructive Testing, Field Evaluations, and specialized Rope Access services across Canada. We prioritize creating long last client and employee relationships by promoting a People First approach at the core of everything we do.

We are committed to fostering an inclusive and diverse work environment. Join us in building a workplace that celebrates diversity and promotes equity. Your talents, experience and perspectives are valued at WQS.

Learn more about what WQS Group of Companies has to offer by visiting our website, www.wqsgoc.com. While we thank all applicants for their interest in a career with WQS, only successful candidates will be contacted further.

Please note: No agency representation or submissions will be recognized for this vacancy.