Skate Patroller

Position Title: Skate Patroller
Area/Department: Recreation, Arts & Culture
Reports to: Director of Recreation, Arts & Culture (or Designate)

Position Summary

The Skate Patroller/Ticket Taker is responsible for providing a positive and fun environment for participants while ensuring that safety policies and procedures are implemented; In addition, Skate Patrol attendants will respond effectively to any first aid situations that may arise.

Duties & Responsibilities:

1. Be presentable in appearance at all times while on duty in designated uniform.
2. Arrive 15 minutes prior to scheduled skating time.
3. Carry a whistle at all times to control excessive rowdiness on the ice
4. Enforce posted skating rules promptly and tactfully
5. Watch for horseplay, tag and racing. Do not allow figure skating spins, jumps etc. The pace of public skating is set by the speed of the average skater. Do not allow patrons to stand around the boards at the edge of the ice. If they wish to chat, they should move to the middle or leave the ice surface.
6. When patrolling the ice surface, ice patrols should not skate together.
7. Clear the ice of patrons at the end of skating to ensure that they do not remain on the ice during flooding.
8. All doors leading to the ice surface must be closed at the end of the skating time.
9. Are mature and responsible individual willing and able to enforce on ice rules & maintain safety while on shift
10. Must be willing to wear a Skate Patrol Jacket or Vest, while on duty.
11. Collect admission and reconcile in accordance to established cash handling policy.
12. Shall perform other duties as assigned.

Education, Skills & Experience

1. Minimum of 14 years old
2. Experience working in a recreational setting as well as excellent ice skating abilities
3. Direct experience in implementing safety rules and regulations and the ability to ensure a positive and fun skating experience for participants is required
4. Required to provide and wear a CSA approved hockey helmet
5. Excellent communication, customer service and organizational skills are mandatory
6. Candidates must possess a demonstrated ability to work co-operatively in a team environment as well as to work independently
7. Previous work/volunteer experience with good references
8. Cash handling experience
9. Demonstrated skating ability
10. Current Emergency First Aid
11. Must be able to exercise good judgment

Physical/Psychological Demands and Working Conditions
Environment: Requirement to juggle priorities, meet deadlines, verbally communicate to exchange information, deal with constant interruptions and changing demands during the shift; while maintaining a pleasant, professional, and positive demeanour.

Physical: Requirement for sufficient physical ability; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination.

Vulnerable Sector or Criminal Record Check Requirements:
Please note that applicants must be prepared to provide a Police Record Check at their own expense before being employed by the Town of Gravenhurst

Hours and Days of Work
0-20 hours/week hours which may vary depending on scheduled events that require skate patroller and are subject to change. Flexibility of hours will be required, including working evenings, weekends, and holidays.

Contacts
Incumbent communicates and/or liaises with staff and the general public.

This is a general job posting to build a talent pipeline for upcoming vacancies anticipated in year. While we may not have an active opening today, we are seeking experienced Skate Patrollers for future opportunities.