Software Engineer II

Platform administration isn't the part of the product anyone screenshots for a demo. Nobody's writing a blog post about your identity provisioning flow. But it's the thing every other team at Diligent quietly depends on more than any other dev team in the company and when it breaks, everyone notices immediately. If that kind of quiet, high-stakes ownership sounds appealing rather than thankless, keep reading.

This role is for someone who wants real skin in the game: you build it, you ship it, you support it. We're a high-initiative team that improves things we see first and asks permission later, building secure, event-driven microservices in TypeScript on AWS, and treating infrastructure as code the same way we treat application code: with rigor, not as an afterthought.

Here's a breakdown of what you'll do (not all of it, just the important stuff)

• Design and build secure, scalable full-stack services using AWS serverless tech (Lambda, SQS, API Gateway) — with real attention to event-driven patterns and observability, not just "does it work on my machine."
• Own your services in production. That means building good observability, keeping an eye on alerts, and responding to them before they become bigger problems.
• Build infrastructure as code with AWS CDK and push for CI/CD that ships safely and often — not "big bang" releases you have to pray over.
• Design RESTful APIs other teams will actually want to consume: clear contracts, sane versioning, no surprises.
• Write tests — unit, integration, end-to-end — as part of how you build, not a chore you do after.
• Show up to architecture discussions with opinions and documentation, not just vibes.
• Use AI tools to move faster on coding, debugging, testing, and research — but you're still the one who validates the output.

These are the essentials you'll need to get an interview

• 2-3 years of professional software engineering experience in an agile, full-stack-focused environment.
• Solid full-stack fundamentals: request lifecycles, data persistence, error handling, and code other humans can read. Comfortable in Node.js/TypeScript and SQL.
• Real REST experience — you know what makes an API well-designed, not just what makes it "work."
• A testing mindset: you understand why unit, integration, and end-to-end tests each earn their keep.
• Cloud awareness (AWS preferred) — you get managed services, scalability, and what it means to actually own infrastructure.
• CI/CD fundamentals — you've shipped to production frequently and lived to tell about it.
• Familiarity with infrastructure-as-code concepts; hands-on with Terraform, AWS CDK, or similar is a bonus, not a gate.
• An AI-native work style — you use these tools to move faster and know how to judge what they hand you.
• An ownership mindset — you follow through from code to deployment to "is this still working right."

It would be great if you had these too, but we'll support you if you don't

• Hands-on experience with AWS serverless services (Lambda, S3, SQS, DynamoDB).
• Practical experience with Terraform, AWS CDK, or similar.
• Familiarity with event-driven architecture and platform patterns — event buses, pub/sub, EventBridge or similar.
• Experience with identity or entitlement systems (OAuth 2.0, SCIM, OIDC).
• Familiarity with MCP (Model Context Protocol) or AI-integrated full-stack services.
• Prior work in multi-tenant SaaS platforms.

Pay Range

$90,000—$107,000 CAD

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC’s Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy.

At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.

Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes