Posted 5 months ago
Solution Architect, Salesforce Core / Agentforce, Canada
@ OSF Digital
Canada
Overview
OSF Digital is hiring a Salesforce Solution Architect for Sales Cloud, Service Cloud and Agentforce. The role owns end-to-end solution design, leads client engagements and mentors delivery teams. The posting is fully remote within Canada, with a base salary of CA$150,000 to $180,000 per year.
Pay:
$150,000–$180,000 a year
Responsibilities:
- Lead Sales Cloud, Service Cloud and Agentforce client engagements
- Own end-to-end solution design and integrations
- Facilitate discovery workshops and executive presentations
- Mentor consultants and delivery teams across onsite and offshore resources
Requirements summary:
- 10 to 12 years of Salesforce experience
- 5 to 7 years as solution architect or senior functional lead
- Platform Developer I or consultant certification required
- Bachelor's degree in a related field
Tools & skills
Source and dates
Source type not verified · zoho
- Employer posting date
- 2026-06-08
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Software development |
| Experience | 10+ years |
| Hours per week | 40 (estimated) |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Salesforce Platform Developer I |
| Education | Bachelor’s degree (required) |
| Fields of study | Computer Science, Information Technology, Business |
Summary and details written by AI from the posting; the employer’s posting is the authority.
OSF Digital
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
OSF Digital is a top digital transformation and leading global commerce solutions company, known for its expertise in data-driven AI-powered Salesforce multi-cloud solutions, enterprise CRM, CMS, OMS, connected commerce, online shop management, and cloud application development. Our agile approach allows us to scale global growth quickly, and deliver innovative solutions across channels, devices and locales to enterprises and emerging businesses across B2B and B2C sectors. As a certified Salesforce partner, we are consistently recognized for our innovative solutions, exemplifying our unwavering commitment to advancing digital transformation. Notable awards include the 2023 Salesforce Partner Innovation Award in Emerging Technology - Customer 360 and the 2022 Salesforce Commerce Cloud Partner of the Year for Best Go Faster with Commerce. Our core values—OneTeam, ResultsAnywhere, Outperform, OSFExcellence, Driven By Change, and OSF Strong—guide our client, partner, employee, and community engagements, underpinning our commitment to excellence and continuous innovation. Acknowledged for our dedication to our team's well-being and commitment to cultivating an environment where innovative ideas thrive, we're honored to be a Great Place to Work® Certified™ organization in ASEAN and ANZ and listed among Fast Company's The 50 Best Workplaces for Innovators. We’re proud to celebrate our 20th anniversary with a team of over 2200 employees working from anywhere, and operating in various locations worldwide, including Canada, the U.S., the UK, France, Germany, Brazil, Spain, Romania, Turkey, Ukraine, Colombia, Australia, New Zealand, and Japan. Ultimately, OSF Digital Foundation is actively involved in philanthropic, cultural, and educational activities to help people in the communities where OSF operates to build a better life. For more information about our services and expertise, or to speak with a digital transformation specialist, please visit osf.digital
- LinkedIn followers
- 236,828
- People associated on LinkedIn
- 1,903
- Reported office locations
- 5600, boulevard des Galeries Bur 530 Québec, Quebec, Quebec G2K 2H6, CA
- 1130 Rue Sherbrooke O, Office# 1340, Montreal, Quebec H3A 2M8, CA
- 500 Edgewater Dr, STE 509, Wakefield, Maryland 01880, US
- 201 Mission St, Suite 1200, San Francisco, California 94105, US
- 104 W 40th St, 5th Floor, New York, NY 10018, US
- 300 High Holborn, Lincoln House, London, England WC1V 7, GB
- Chowley Oak Lane, Chowley Oak Business Park,, Tattenhall, England CH3 9GA, GB
- 12, Place de la Défense, Paris la Défense, Paris, Île-de-France 92974, FR
- 40, Place du Théâtre, Palais de la Bourse, Lille, Hauts-de-France 59800, FR
- Rothenburger Str. 9, Nürnberg, 90443 , DE
- Mühlenstr. 60, Berlin, 10243, DE
- Plaza España, Calle Leganitos 47 - 7º, Madrid, 28013, ES
- Carrer Llull 51 2-4, Barcelona, 08005, ES
- Kıbrıs Şehitleri Cad., Kristal İş Merkezi, No:136/1 K:1 D:1 Alsancak İzmir, Izmir, TR
- Calle 93Abiss, # 13-24 Piso 5 edificio QBO, Bogota,D.C., Capital District 110541, CO
- Av. Dr. Chucri Zaidan, 1550 – cj. 1518, Ed. Capital Corporate - Chac. Santo Antônio, São Paulo, SP - 04583-000, BR
- Rua Humaita, no. 85, 8th floor, Humaita, Rio de Janeiro, RJ - 22.261-000, BR
- Avenida Alberto Bins 514, Centro Histórico de Porto Alegre, Salas 68 e 69, Porto Alegre, Rio Grande do Sul 90030-140, BR
- R. Dr. Gilberto Studart, 55 Loja 20 - Mezanino - Cocó Fortaleza, Fortaleza, CE - 60192-105, BR
- Rua Rodrigues Júnior 1280, Sala 102 – Centro Quixadá, Quixadá, Ceará 63900-125, BR
- 5F, Orient International Mansion, Changning District, Shanghai, CN
- 101-#508, 836 Seongsudong2-ga, Seongdong-gu, Seoul, KR
- PMC Building 2F 1-23-5, Higashi-Azabu Minato-ku, Tokyo, 106-0044, JP
- 25 Canton Road, Tsimshatsui, Kowloon, Suite 1201, Tower 2, The gateway, Hong Kong, HK
- No 56, Street 390, Village 1, Sangkat Boeung Keng Kang III, Khan Chamkar Morn, Phnom Penh, KH
- Hauz Khas Village, H-2, 3rd Floor, Delhi, IN
- PIA link road, Abbas Trade Center, Office #4, Lahore, PK
- Calea Plevnei 159, Business Garden Bucharest, Building C, 4th floor, Sector 1, Bucharest, RO
- Str. Henri Barbusse 44-46, sc. B, 7th floor, Cluj-Napoca, RO
- Bld. Victoriei 12, Infostar Building, 1st floor, Brasov, Brasov, RO
- Str. Armeneasca 2, Suceava, Suceava, RO
- Str. Palat nr. 3C, E3 building, United Business Center 4, Iasi, Iasi, RO
- Calea Craiovei, nr. 30, 3rd floor, Coral Center Building, Pitesti, Arges, RO
- Bvd. Carol 1, nr. 11, 1st floor, Carol Office Center, Craiova, Dolj, RO
- str. Mihai Viteazul nr. 19, bl. C1, et.1, Piatra Neamt, Neamt, RO
- 16 Sadova Str, Chernivtsi, 58000, UA
- 72 Mazepy Street, 11th floor, Ivano-Frankivsk, UA
- 3a Kolberga Street, Lviv, UA
- 12/2 Shevchenka avenue, 1st floor, Odessa, UA
- 28I Samokov Street, Sofia, 1000, BG
- Business categories
- CRM
- Information Technology
- Data Integration
- Brand Marketing
- Digital Marketing
- E-Commerce
- Consulting
- Software
- Web Development
- Marketing Automation
- E-Commerce Platforms
- Other recorded names
- OSF Digital
- Specialties
- cloud technology consulting
- cloud technology integrations
- cloud application development
- digital transformation
- multi cloud solutions
- connected commerce strategies
- ecommerce replatforming
- Salesforce Platinum Partner
- Salesforce products integration
- Salesforce Marketing Cloud
- Salesforce Commerce Cloud
- Salesforce Service Cloud
- Salesforce Sales Cloud
- Salesforce Communities Cloud
- B2C ecommerce
- B2B ecommerce
- Quick Start Commerce
- omnichannel commerce
- mobile commerce
- ecommerce support and maintenance
- storefront management
- ecommerce enablement
- global commerce rollout
- headless commerce
- commerce subscriptions
- commerce marketplaces
- artificial intelligence
- Data Cloud
- and Agentforce
- Profile identifies a recruitment agency
- No
- Reported total investment
- 166,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
OSF Digital is a top digital transformation and leading global commerce solutions company, known for its expertise in data-driven AI-powered Salesforce multi-cloud solutions, enterprise CRM, CMS, OMS, connected commerce, online shop management, and cloud application development. Our agile approach allows us to scale global growth quickly, and deliver innovative solutions across channels, devices and locales to…
| Field | Value |
|---|---|
| Industry | IT Services and IT Consulting |
| Company size | 1,001-5,000 employees |
| Headquarters | Quebec, Quebec |
| Organization type | Privately Held |
| Specialties | cloud technology consultingcloud technology integrationscloud application developmentdigital transformationmulti cloud solutionsconnected commerce strategiesecommerce replatformingSalesforce Platinum PartnerSalesforce products integrationSalesforce Marketing Cloud |
| Open jobs on Jobsy | 1 |
| View page |
We are seeking a highly skilled and business-focused Salesforce Solution Architect specializing in Sales Cloud, Service Cloud, and Agentforce. This role is ideal for a functional leader who can bridge business strategy and Salesforce capabilities, driving end-to-end solution design that enables revenue growth, service excellence, and AI-powered workforce productivity.
Responsibilities
• Lead client engagements for Sales Cloud, Service Cloud, and Agentforce, defining scalable solution architectures aligned to business goals.
• Define and own the end-to-end solution design, including business processes, automation strategy, AI use cases, and cross-system integrations.
• Translate sales and service operational requirements into optimized Salesforce solutions, including pipeline management, case lifecycle management, Omnichannel routing, and AI-driven agent workflows.
• Drive solution governance, ensuring alignment with best practices, data strategy, user adoption goals, and measurable business outcomes.
• Facilitate discovery workshops, architecture vision sessions, and executive presentations, clearly articulating functional design decisions.
• Provide functional leadership and mentorship to consultants and delivery teams, ensuring cohesive execution across onsite and offshore resources.
• Promote continuous innovation by leveraging Salesforce platform capabilities, including Flow, analytics, automation, and Agentforce AI features to improve productivity and customer experience.
Requirements
• 10–12 years of Salesforce experience with 5–7 years in Solution Architect or senior functional leadership roles leading enterprise Sales and Service transformations.
• Proven expertise in Sales Cloud, Service Cloud, and Agentforce, including sales lifecycle management, forecasting, service operations, knowledge management, and AI-driven automation.
• Strong understanding of Salesforce platform capabilities, data models, security concepts, and governance frameworks from a functional architecture perspective.
• Experience designing scalable integration approaches and collaborating with technical architects on APIs, middleware, and enterprise system connectivity.
• Solid knowledge of release strategy, environment planning, change management, and user adoption best practices.
• Salesforce Platform Developer I or relevant Consultant certifications required; Sales Cloud, Service Cloud, or Architect certifications preferred.
• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field with strong stakeholder management and problem-solving skills.
Benefits
We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction. We are a work-from-anywhere company wherein most of our staff globally work remotely! What matters to us is not “where” you work, but “what” you deliver! OSF Digital places a key emphasis on work-life balance, employee satisfaction, and we strive to create a company culture that is innovative and open while empowering individuals to contribute in ways that positively impact us all.
OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business. The company will provide accommodations to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to OSF Digital. Employees may live anywhere in Canada, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. Generally, the standard base pay range for this role is CA$150,000 to $180,000 annually. This base pay range is specific to certain locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for competitive benefits. Actual amounts will vary depending on overall profile, experience, and location.
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