Posted 11 months ago
SOV Store - Travel Expert
@ Sunwing Vacations Group
Mississauga, Ontario
Overview
Sunwing Vacations Group is hiring a Travel Expert for its SellOffVacations store in Mississauga, reporting to the Selling Supervisor or Branch Manager. The role sells travel products, builds repeat client relationships and handles complex travel documentation. Shifts include evenings and weekends, and the posting requires experience as a Travel Counsellor and provincial certification.
Responsibilities:
- Provide high quality service to consumer travel clients
- Sell preferred supplier products to meet targets
- Provide accurate, complex travel information
- Invoice and document client files per company policy
- Assist in resolving client complaints
Requirements summary:
- Experience as a Travel Counsellor
- Ability to work various shifts including evenings and weekends
- Provincial certification
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2025-12-01
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Sales |
| Schedule | evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer high |
| Licences & certifications | Provincial certification |
| Perks mentioned | Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sunwing Vacations Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Home to North America's largest vacation brands
Full company description
We are Sunwing Vacations Group, the vacation division of the WestJet Group, comprised of the leading Canadian leisure tour operators Sunwing Vacations, WestJet Vacations and WestJet Vacations Québec, along with the growing United States tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Together we form the largest vacations brands in North America.
- LinkedIn followers
- 37,189
- People associated on LinkedIn
- 1,068
- Reported office locations
- 27 Fasken Dr., Toronto, ON M9W 1K6, CA
- 100-3105 Place Louis-R.-Renaud, Laval, QC H7V 0A3, CA
- Business categories
- Leisure
- Tourism
- Travel
- Other recorded names
- Sunwing Vacations Group
- Sunwing
- Specialties
- Vacation Provider
- Leisure Travel
- Sun Destinations
- Retail Operations
- Destination Wedding Services
- Destination Wedding Planning
- Sun Travel
- All-Inclusive Vacations
- Vacation Packages
- Destination Weddings
- Group Travel
- Resort & Beach Vacations
- Tour Operations
- Travel Retail
- and Travel Services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
We are Sunwing Vacations Group, the vacation division of the WestJet Group, comprised of the leading Canadian leisure tour operators Sunwing Vacations, WestJet Vacations and WestJet Vacations Québec, along with the growing United States tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Together we form the largest vacations…
| Field | Value |
|---|---|
| Industry | Travel Arrangements |
| Company size | 1,001-5,000 employees |
| Headquarters | Toronto, ON |
| Organization type | Privately Held |
| Year founded | 2002 |
| Specialties | Vacation ProviderLeisure TravelSun DestinationsRetail OperationsDestination Wedding ServicesDestination Wedding PlanningSun TravelAll-Inclusive VacationsVacation PackagesDestination Weddings |
| Open jobs on Jobsy | 16 |
| View page |
About Us:
Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.
The Opportunity:
Under SellOffVacations, we are looking for a Travel Expert to join us in making vacation dreams come true. As a results and detail-oriented Travel Expert, you are responsible for providing high quality service to consumer travel clients and for emphasizing long-term working relationships to build a strong repeat customer base. The position reports to the Selling Supervisor/Branch Manager and will be located at our retail store in Mississauga.
What You’ll Do:
- Provide high quality service to consumer travel clients emphasizing long-term working relationships to build a strong repeat customer base
- Sell a full range of preferred supplier products to meet and exceed targets
- Provide accurate, complex travel information (i.e., detailed travel documentation, etc.)
- Organize and assist with local business building promotions and local networking
- Assist in the resolution of client complaints
- Invoice and document client files accurately in accordance with company policy
- Work closely with Consumers, Tour Operators, and various Internal Support departments
What You’ll Need:
- Experience as a Travel Counsellor
- Ability to work various shifts including evenings and weekends
- Provincial certification
We thank all who apply however only those who meet the qualifications will be contacted.
Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well. Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.
We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email [email protected]
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