Posted 2 days ago
Spanish Bilingual Inbound Customer Service Representative
@ SinglePoint
Saint John, New Brunswick
Overview
SinglePoint is hiring a full-time, fully remote bilingual Spanish inbound customer service representative for New Brunswick applicants. The role handles mainly inbound and some outbound customer calls, payment and account questions, and sales of products and services. The schedule is a rotating shift, Monday to Saturday, 9:00am to 12:15am AST, with paid training and a start date of November 24, 2026.
Pay:
$15.90 an hour
Responsibilities:
- Handle inbound and occasional outbound customer calls
- Assist with payment solutions and account discrepancies
- Market products and services to customers
- Document customer accounts accurately
- Protect customer information privacy
Requirements summary:
- Bilingual Spanish required
- Flexible shift availability
- Strong organizational and listening skills
- Excellent written and verbal communication
- Proficient computer skills and qualifying device
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, Spanish |
| Perks mentioned | Employee discount, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
SinglePoint
| Field | Value |
|---|---|
| Open jobs on Jobsy | 13 |
The Customer Service Representative at SinglePoint is a professional, responsible, and goal-orientated individual who handles mainly inbound and occasional outbound customer interactions with a high degree of customer service, sensitivity and urgency. Our commitment to customer care is second to none. There are many opportunities for growth within our company and we are looking for top talent individuals that can grow with us!
We are actively looking for applicants based in New Brunswick.
This role is REMOTE. Train from home and work from home. We offer PAID TRAINING.
We have a permanent full-time opportunity and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the operating hours of
- Monday to Saturday between 9:00am to 12:15am AST (7:00am to 10:15pm ET)
This position starts on November 24, 2026, successful candidates MUST be available to start.
Perks
- Never come into the Office – train and work from home within New Brunswick
- Benefits/Health Care Spending Account
- Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
- Career and Leadership Development - we are looking for top talent individuals that can grow with us!
- In depth training at the start of employment with continuous development and ongoing training throughout
- Rotational work schedule
Responsibilities
- Assist and market products and services to new and existing customers
- Assist with customer related payment solutions and account discrepancies
- Document customer accounts accurately
- Respect and uphold privacy and protection of customer information
- Meet and exceed individual targets and performance expectations
Qualifications
- Must bring your own device. The device must:
- Support Windows 11 (1803 or higher)
- Have at least 8BG of RAM (memory)
- Have at least 500BM of free space (storage/HDD)
- Minimum internet speed at least 10mbps
- Webcam
- Bilingual Spanish is required
- Ability to work independently and within a team and maintain accuracy
- Ability to work flexible shifts
- Strong organizational and active listening skills to determine the appropriate course of action
- Strong attention to detail with excellent written and verbal communication skills
- Proficient computer skills
- Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus
Compensation
- Hourly rate of $15.90 plus 4% vacation pay
Join a winning team today!
We are an equal opportunity employer.
Accommodations are available upon request at any point in the selection process. #HP
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