Sr. AV Programmer

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

Location:

Greater Toronto Area (Canada)

What part will you play?

As a Senior Programmer, you will be involved in developing the user interface, system code and standards. This person must be able to remotely support a variety of software deployments to help debug and implement systems.

Discover new ways to push the boundaries of what a device can do. Collaborate with others to create innovative ideas and solutions where people can meet and learn. This position is for people who are curious, driven, and enjoy the challenge of creating code to solve problems. You will develop code for Crestron, Extron, Q-Sys. Our global programming team pushes the boundaries while working with the latest technologies.

What will you be doing?

• Coordinate and develop programming and UI/UX design with key project stakeholders.
• Develop and evolve existing company standards and templates
• Lead team level initiatives
• Deploy, debug and troubleshoot code, during testing and sign off
• Create responsive user interfaces and user experiences.
• Provide remote technical assistance for commissioning and end users
• Read and interpret schematic line drawings and scopes of work
• Work with an international team of programmers
• Mentor and develop associate colleagues
• Assist sales and design teams with project initiation.

Complexity:
The programmer needs to have a deep understanding of all technical aspects of systems design and UI/UX for complex systems. This position works collaboratively with design engineering, field engineering, project management and our clients. This position requires a unique set of skills to be successful: programming, graphic design and customer service skills. This position must be able to maintain professionalism under pressure while paying a high level of attention to detail. A thorough understanding and ability to communicate the system requirements and the client’s needs is vital to maintain expectations between all the stakeholders.

Decision Making Authority:
This position has a high level of autonomy. Prioritization management is critical, maintaining key deliverables on a day-to-day basis.

• You will assist in leading project groups while providing support and guidance.
• Mentoring and developing team members.
• Exercise sound judgment on determining when issues can be resolved remotely and when an on-site visit is required.
  
  

What do we require from you?

Education/Certifications:

• Associates/Bachelors degree required and/or equivalent experience.
• AVIXA General CTS in first 12 months, CTS-D and/or CTS-I preferred.
• Other relevant or related certifications qualify
• Crestron Certified Master Programmer, Q-SYS Level 1/2 and Control 101/201, Extron Authorized Programmer.

Required/Desired Knowledge, Experience and Skills:

• Tenure: 7 years of Audio Visual control system development required.
• Platforms: Crestron (SIMPL, SIMPL#/SIMPL# Pro, CH5/HTML5 panels, Crestron Construct), Q-SYS (Lua scripting, UCI design, plugin development), and Extron (Extron Control Script) required or a combination.
• Languages: C#/.NET, TypeScript/JavaScript, Python, Lua, Powershell/Bash.
• Front End Frameworks: React, Angular, Svelte, or Vue. React preferred.
• Device Interfacing: Creating reusable modules and drivers for third-party devices over RS-232, IR, TCP/IP, SSH, HTTP/REST, WebSocket, and parsing manufacturer protocol documents.
• Versioning: Git workflow, branching, and code reviews.
• LLM Assisted Programming: Experience with AI-assisted development tools, with the judgment to review, validate, and take full ownership of generated code
• Networking: Dante, AES67, Q-LAN, Crestron NVX, VLANS, IP Routing, PTP, and multicast fundamentals preferred.
• UX Design: Use of graphics editing programs preferred. Figma, Penpot, Sketch, or Illustrator.
• Software Architecture: Design and implement application structures based on current project needs, reusability, and future project evolution.
• Testing and Quality Assurance: Familiar with unit testing, simulation, and emulation practices.
• Documentation: Creation of clear and understandable technical documentation, as-builts, operating procedures, and scopes of work.
• Office Applications: Proficient usage of spreadsheets, word processors, presentation designers.
• Server Administration: Deploy and maintain server-side applications, services, and integrations supporting AV control systems in the cloud or on premises. Including Linux, Docker/containers, virtualization (e.g., VMware, Proxmox, Hyper-V), and Crestron VC-4

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• Medical and dental plan options to suit your family’s needs
• Basic Life, AD&D, Short-Term and Long-Term Disability Insurance
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• Paid Time Off and Paid Holidays
• Commuter Benefits
• And much more

To learn more about becoming part of the Diversified team, visit us at our career site or email us at [email protected].

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact [email protected] so we can assist you.

Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.