Posted 2 days ago
Sr. UX Researcher
@ Insight Global
Toronto, Ontario
Overview
Insight Global is hiring a Sr. UX Researcher on contract for a Big 5 banking client's Global Asset Management business. The role leads complex, strategic research that shapes product and experience strategy, plus research operations such as participant recruitment and panel management. The posting requires 5-8+ years of UX research experience at senior, lead or principal level.
Pay:
From $54 an hour
Responsibilities:
- Lead complex, strategic UX research initiatives
- Partner with senior stakeholders to set research priorities
- Run research from framing through strategic recommendations
- Manage research operations, recruitment and client advisor panels
Requirements summary:
- 5-8+ years of UX research experience, senior or lead level
- Strong qualitative and quantitative research skills
- Experience influencing senior stakeholders
- Experience with research operations and participant recruitment
- Ability to work independently in ambiguous environments
Source and dates
Source type not verified · insightglobal
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Data & analytics |
| Experience | 5+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Insight Global
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Insight Global is a talent, consulting, and AI company.
Full company description
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering deliver solutions tailored to each customer’s needs. As those needs evolve, so do we. As we evolve, though, we stay true to our purpose: to develop people personally, professionally, and financially so they can be the light to the world around them. It shows up in everything we do, from investing in our people to delivering results for our customers to making a meaningful impact in our communities.
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- and International Staffing
- Profile identifies a recruitment agency
- Yes
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world. We obsess over solving problems and building solutions that move our customers further, faster. With access to top talent in more than 50 countries, our tech-enabled recruiters can build teams quickly. Our technical experts across Cloud, AI, Data, Enterprise Operations, and Applied Engineering…
| Field | Value |
|---|---|
| Industry | Business Consulting and Services |
| Company size | 1,001-5,000 employees |
| Headquarters | Atlanta, Georgia |
| Organization type | Privately Held |
| Year founded | 2001 |
| Specialties | ConsultingTalent ServicesStaffingand International Staffing |
| Open jobs on Jobsy | 273 |
| View page |
• 5-8+ years of UX Research experience, ideally at a senior, lead, or principal level
• Experience leading complex, strategic research programs in large organizations
• Strong qualitative and quantitative research skills across multiple methodologies
• End-to-end research experience, from discovery and ideation through launch and optimization
• Ability to translate research into strategic product and experience recommendations
• Strong experience partnering with and influencing senior stakeholders
• Experience with research operations, including participant recruitment, panels, or research governance
Ability to work independently in complex, ambiguous environments
Nice to Have Skills & Experience
• Financial services, wealth management, asset management, or investment experience
• Experience researching client and/or advisor populations
• Experience managing research panels or participant communities
• Experience with research governance, standards, or best practices
• Strong B2C research experience
• Ability to combine quantitative data with qualitative insights to inform strategy
CFS designation or Private Wealth experience
Experience engaging in trading options (in personal finances)
Job Description
Insight Global is seeking a Sr. UX Researcher for a Big 5 Banking client supporting its Global Asset Management business. This individual will operate as a senior research leader responsible for leading complex and highly strategic research initiatives that influence product, design, and broader experience strategy.
The Sr. UX Researcher will partner closely with senior stakeholders across Product, Design, and other cross-functional teams to identify research priorities, define research strategies, and determine the appropriate qualitative and quantitative methodologies for complex business and customer problems. They will independently lead research from initial problem framing and research planning through execution, synthesis, storytelling, and strategic recommendations.
In addition to hands-on research leadership, this role will have a meaningful Research Operations component. This may include supporting participant recruitment, managing client and advisor research panels, improving research governance and processes, and helping ensure teams have consistent access to the right participants and research capabilities.
The ideal candidate is a highly experienced researcher who can move comfortably between strategic leadership and hands-on execution. They should be able to navigate ambiguity, influence senior stakeholders, connect research findings to broader business and product priorities, and establish credibility as a strategic research partner within a complex enterprise environment.
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