Posted yesterday
Stage Experience Lead - Full Time
@ sephora.com
Langford, British Columbia
Overview
Sephora is hiring a full-time Stage Experience Lead at its Langford, BC store to oversee sales floor departments and ensure the team delivers Sephora's selling model and client service. The role coaches staff, handles client feedback, supports in-store events and tracks sales performance. Pay is CAD $22.85 to $28.55 per hour, plus possible performance bonuses and benefits.
Pay:
$22.85–$28.55 an hour
Responsibilities:
- Oversee sales floor departments and ensure Sephora's selling model is executed
- Support timely response to client feedback and service issues
- Support cast training in client interactive technology
- Support in-store events that meet store and client goals
- Coach staff on performance and conduct regular check-ins with direct reports
Requirements summary:
- One to three years in a similar role or internal equivalent
- Excellent verbal and written communication skills
- Ability to influence business partners at all levels
- Proven ability to build and develop teams
Tools & skills
Source and dates
Source type not verified · eightfold
- Employer posting date
- 2026-11-05
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
| Encouraged to apply | People with disabilities |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
sephora.com
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Sephora is the world’s leading global prestige beauty retail brand. With our curation of more than 500 brands and our own label, Sephora Collection, we offer the most unique and diverse range of prestige beauty products, tailored to our customers’ needs from fragrance to make-up, haircare, skincare and beyond, as we constantly reimagine the world of prestige beauty. Operating in 35 markets, whether it’s at one of our 3,200 retail stores or our 20 offices worldwide, we create an environment where our people can innovate, collaborate, and create. We build memorable, joyful experiences for our clients, and become experts in products, brands, ingredients, and more. At Sephora, our work is driven by our values, through which we lead, imagine, grow, and inspire each other every day. You can be part of a caring community where you can build a fulfilling career path, your growth is in your hands. We believe that beauty thrives in diversity and discovery. Our purpose is to champion a world of inspiration and inclusion where everyone can celebrate their beauty. We are committed to making a positive change in our industry and to create a space where everyone, including our 50,000 colleagues and 74 million loyal customers, can embrace authenticity and celebrate their beauty as themselves and as a community. Join us and belong to something beautiful.
- LinkedIn followers
- 2,927,124
- People associated on LinkedIn
- 52,226
- Reported office locations
- Neuilly sur Seine, Ile de France 92576 , FR
- San Francisco, CA 94105, US
- Bucharest, Bucharest 030133, RO
- Prague, Praha 110 00, CZ
- Düsseldorf, North Rhine-Westphalia 40213, DE
- Athens, Athina 117 42, GR
- Milano, Milano 20146, IT
- Saran, Val de Loire 45770, FR
- Dubai, Dubai 18536, AE
- Warsaw, Warsaw 92, PL
- Lisbon, Lisboa 1200-227, PT
- Moscow, Moscow 74-15 115184, RU
- Copenhaguen, Copenhagen 26, DK
- Madrid, Madrid 28014, ES
- Geneva, Geneva 1205, CH
- Istanbul, Istanbul 34768, TR
- Sydney, Sydney NSW 2000, AU
- Shanghai, Shanghai 200041, CN
- Seoul, Seoul L7, KR
- Kuala Lumpur, Kuala Lumpur 59200, MY
- Singapore, Singapore 238873, SG
- Bangkok, Bangkok 10110, TH
- Sao Paulo, Sao Paulo 4571020, BR
- Montreal, Quebec H3A 1P7, CA
- 160 Bloor Street East, Suite 1100, Toronto, Ontario M4W 1B9, CA
- Mexico City, Mexico City 11530 CDMX, MX
- Business categories
- E-Commerce
- Cosmetics
- Fashion
- Retail
- Beauty
- Beauty & Personal Accessories Stores
- Retail and wholesale
- Other recorded names
- sephora.com
- Sephora
- SEPHORA
- Specialties
- Retail
- Beauty
- Customer Service
- Skincare
- Makeup
- Fragrance
- and Experiential Retail
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Sephora is the world’s leading global prestige beauty retail brand. With our curation of more than 500 brands and our own label, Sephora Collection, we offer the most unique and diverse range of prestige beauty products, tailored to our customers’ needs from fragrance to make-up, haircare, skincare and beyond, as we constantly reimagine the world of prestige beauty. Operating in 35 markets, whether it’s at one of…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 10,001+ employees |
| Headquarters | Neuilly sur Seine, Ile de France |
| Organization type | Privately Held |
| Year founded | 1969 |
| Specialties | RetailBeautyCustomer ServiceSkincareMakeupFragranceand Experiential Retail |
| Open jobs on Jobsy | 163 |
| View page |
Job ID: 299068
Store Name/Number: BC-Victoria (0546)
Address: 3147 Douglas Street, Langford, BC V8Z 6E3, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
- Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
- Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
- Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
- Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
- Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
Meaningful Rewards
The compensation ranges between CAD$22.85 - CAD$28.55/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.
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