Posted 4 months ago
Station Terminal Operation Control (STOC) Coordinator (FT)
@ Jazz Aviation LP
Vancouver, British Columbia
Overview
Jazz Aviation LP is hiring a full-time Station Terminal Operation Control (STOC) Coordinator to support day-to-day airport operations. The role involves radio communication with crews and ground staff, gate and towing coordination, and tracking flight changes and delays. Benefits include employee travel programs, retirement savings and health, dental and insurance coverage.
Responsibilities:
- Maintain radio communication with flight crews and ground personnel
- Plot gate assignments and coordinate aircraft towing
- Update FIDS/FMIS screens and notify personnel of changes
- Investigate and code delays in airport operations systems
Requirements summary:
- High school diploma or equivalent
- Proficiency with multi-screen computer systems
- Ability to work fast-paced, high-stress environments
- Willing to work varying shifts
- Bilingual English and French required in Montreal
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · taleo
- Employer posting date
- 2026-07-23
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-18
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Business operations |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Licences & certifications | Restricted Area Identification ID pass, Restricted Radio Operator Certificate |
| Education | High school (required), Bachelor’s degree (preferred) |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Jazz Aviation LP
Saved company profile
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Come fly with us! 🛫🍁🛬 Envolez-vous avec nous!
Full company description
Proudly rooted in Canadian aviation since the 1930s, Jazz operates more flights to more Canadian destinations than any other carrier. We connect communities large and small across Canada and the United States under the Air Canada Express brand. As a key part of Air Canada’s North American strategy, Jazz complements the mainline schedule by flying to major centres during off-peak times and providing essential service to regional markets. Our operations are powered by a Capacity Purchase Agreement (CPA) with Air Canada, under which we operate flights on their behalf. This unique commercial model offers flexibility and network connectivity for Air Canada. Jazz is proud to be Air Canada’s primary regional partner. At Jazz, our people are our strength. Our dedicated team of 4,200 aviation professionals is committed to delivering safe, reliable, and customer-focused service every day. Jazz is based in Halifax, Nova Scotia with regional offices in Toronto, Montreal, Vancouver and Calgary. Jazz is a wholly owned subsidiary of Chorus Aviation Inc.
- LinkedIn followers
- 42,346
- People associated on LinkedIn
- 2,860
- Reported office locations
- 310 Goudey Drive, Enfield, Nova Scotia B2T 1M6, CA
- Other recorded names
- Jazz Aviation LP
- Specialties
- Airlines Training Charters Regional Flight
- Profile identifies a recruitment agency
- No
Proudly rooted in Canadian aviation since the 1930s, Jazz operates more flights to more Canadian destinations than any other carrier. We connect communities large and small across Canada and the United States under the Air Canada Express brand. As a key part of Air Canada’s North American strategy, Jazz complements the mainline schedule by flying to major centres during off-peak times and providing essential…
| Field | Value |
|---|---|
| Industry | Airlines and Aviation |
| Company size | 1,001-5,000 employees |
| Headquarters | Enfield, Nova Scotia |
| Organization type | Public Company |
| Year founded | 2001 |
| Specialties | Airlines Training Charters Regional Flight |
| Open jobs on Jobsy | 52 |
| View page |
Purpose of position
To provide support services for airport day-to-day operations ensuring the highest level of customer service is delivered.
Key responsibilities
- Maintain radio communication with flight crews and ground personnel.
- Receive and relay information between flight crews, ramp, sales, commissary and maintenance personnel.
- Plot gate assignments on Gate Management System and plan/coordinate aircraft towing in accordance with gating restrictions to ensure safe movement of aircraft, personnel and passengers.
- Monitor forecasts and routing changes, forecast all changes in arrival/departure times, notify appropriate personnel and update FIDS/FMIS screens accordingly.
- Investigate delays and code them in the appropriate Airport Operations systems.
- Assist in other related duties as instructed by shift manager/supervisor.
- Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
- Perform other related duties, as assigned.
Required qualifications
- High School Diploma or equivalent.
- Proficiency in working with multi computer screen system.
- Demonstrated ability to thrive in a fast-paced, high stress environment.
- Excellent multitasking and decision-making skills.
- Must obtain and maintain a Restricted Area Identification ID pass (to be obtained upon employment).
- Willing and able to work varying shifts.
- Ability to remain seated for extended periods while working at a computer workstation.
- English language fluency or working knowledge.
Note: Bilingualism (English and French) is required to work in Montreal.
Preferred Qualifications
- Post-Secondary Degree.
- Restricted Radio Operator Certificate.
- Customer service experience.
- Experience in the airline industry.
- Experience using the ALTEA reservation system.
- Experience with Microsoft Word, Excel, Outlook and Teams.
Benefits of joining our award-winning team
- Enjoy exclusive employee travel programs across the Air Canada network, giving you and your family access to incredible destinations.
- Secure your long-term financial well-being with our competitive, employer-supported retirement savings programs (defined contribution pension plan or voluntary group RRSP) for permanent employees.
- Benefit from a comprehensive health and wellness package, including health, dental, life, and accident insurance to keep you and your loved ones protected.
About Jazz Aviation LP
Jazz Aviation LP (Jazz) is Canada’s largest regional airline and Air Canada’s primary Air Canada Express operator, connecting people and communities to approximately 70 destinations across North America.
With over 4,200 dedicated professionals, Jazz fosters a workplace united by purpose and supported by programs and policies that promote safety, diversity, and wellness. Jazz is proud to be recognized for its strong commitment to people and culture. Visit our Company Awards and Recognition page to learn more about the honours we've earned.
Join our award-winning team and be part of shaping the future of regional aviation!
Our commitment to diversity, equity, inclusion, and accessibility
We strive to make our workplace accessible and inclusive. To support your success, we can provide accommodations for people with disabilities, such as adjustments or assistive measures to remove barriers during the recruitment process. If you require any accessibility support, please contact us at [email protected].
Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Jazz is committed to providing equitable opportunities for employment and career advancement and we will continuously work to create inclusive and accessible work environments to maximize individual potential as well as psychological health and safety. Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.
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