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Posted 15 months ago

Store Manager

@ Maison Birks

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Etobicoke, Ontario

5+ years experience
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SIGNALS

Overview

Maison Birks is hiring a Store Manager for a luxury jewellery store in the Greater Toronto area. The role assists the Store Director with daily operations, leads and develops staff, manages client relations and sales targets. Benefits include competitive earnings with commissions and bonuses, social benefits, a wellness program and employee discounts.

Responsibilities:

  • Manage daily store operations and high-volume retail activity
  • Lead, motivate and develop sales staff
  • Build meaningful relationships with clients
  • Manage client relations and promote the store in the community
  • Achieve or exceed sales targets

Requirements summary:

  • Five years of retail sales experience
  • Luxury retail or jewellery experience preferred
  • Bachelor's degree in Operations Management, Business Administration or relevant field
  • Strong leadership and team values
  • Excellent communication and writing skills
  • Solid knowledge of MS Office

Tools & skills

MS ExcelMS WordMS Outlook

Benefits mentioned

WellnessEmployee discount
Source and dates

Employer career site / ATS feed · adp

Employer posting date
2025-08-20
First seen by our source
2026-10-08
Source record updated
2026-11-04

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityManager
DepartmentSales
Experience5+ years
Manages peopleYes
Travelair: none · ground: none
Work settingStore
PositionMostly standing
Physical demandsphysical low · computer low
EducationBachelor’s degree (preferred)
Fields of studyOperations Management, Business Administration
Perks mentionedPerformance bonus, Employee discount, Wellness, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Maison Birks

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Canada’s leading luxury timepiece and fine jewellery group since 1879, rooted in heritage and craftsmanship.

Full company description

Birks Group Inc. is a leading Canadian luxury group, recognized for its expertise in fine jewellery, timepieces, and curated luxury experiences. Established in Montreal in 1879 by silversmith Henry Birks, the company has built an enduring legacy rooted in craftsmanship, design excellence, and trust. With a national presence across Canada, Birks Group operates proprietary brands, mono-brand boutiques for some of the world’s most prestigious luxury Maisons, and multi-brand destinations that reflect a distinct point of view on luxury. Beyond retail, the Group acts as a brand partner and curator, shaping how luxury is experienced, discovered, and celebrated by Canadians, both in store and online. Birks is one of the few Canadian companies to have held a royal warrant, underscoring a long-standing reputation for exceptional quality and design. The Group has also earned international recognition for jewellery innovation and has played a pioneering role in advancing ethical and responsible practices, including the introduction of Canadian-mined diamonds. Guided by a commitment to excellence, integrity, and long-term impact, Birks Group continues to evolve the luxury landscape in Canada, honouring its heritage while leading with purpose, innovation, and enduring value.

LinkedIn followers
19,350
People associated on LinkedIn
352
Reported office locations
  • 2020 boulevard Robert-Bourassa, suite 200, Montreal, Quebec H3A 2A5, CA
Business categories
  • E-Commerce
  • Jewelry
  • Retail
Other recorded names
  • Maison Birks
Specialties
  • Luxury Jewelry
Profile identifies a recruitment agency
No
Reported total investment
42,500,000

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

Birks Group Inc. is a leading Canadian luxury group, recognized for its expertise in fine jewellery, timepieces, and curated luxury experiences. Established in Montreal in 1879 by silversmith Henry Birks, the company has built an enduring legacy rooted in craftsmanship, design excellence, and trust. With a national presence across Canada, Birks Group operates proprietary brands, mono-brand boutiques for some of the…

FieldValue
IndustryRetail Luxury Goods and Jewelry
Company size201-500 employees
HeadquartersMontreal, Quebec
Organization typePublic Company
Year founded1879
SpecialtiesLuxury Jewelry
Open jobs on Jobsy16
LinkedInView page
Job description

BIRKS. PURE DELIGHT.

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients.

As a Store Manager for one of our Birks store located in the Greater Toronto area, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.

ARE YOU OUR HIDDEN GEM?

The Store Manager assists the Store Director with the daily store operations, with a major focus on providing excellent customer service and fostering a professional and pleasant working environment for all staff members. The Store Manager creates a refreshing experience for clients and a heartwarming environment for employees where they see their potential grow.

To do so, the Store Manager will be expected to…

  • Develop, organize and manage a high-volume retail store

  • Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales
    Foster an environment that puts the client at the forefront
    Develop meaningful relationships with each and every client

  • Manage store operations, business development, client relations and promote the store within the community

  • Achieve or exceed sales targets continuously

Our ideal candidate has…

  • Five (5) years of retail sales experience, luxury retail and/or jewelry experience is preferred;

  • A Bachelor’s Degree in Operations Management, Business

  • Administration OR other relevant education;

  • Strong team values and leadership skills;

  • Ability to offer an exceptional client service that is both unique and memorable;

  • Excellent interpersonal, communication and writing skills;

  • A solid knowledge of the MS Office suite (Excel, MS Word, Outlook);

  • A goal oriented and sales driven mindset but understands that truly caring about clients and exceeding their expectations is key to their success.

OUR PROMISE OF DELIGHT

In return for your commitment to excellence, we offer:

  • Competitive earnings, including commissions and bonuses

  • Social benefits

  • Wellness program

  • Award and recognition programs

  • Innovative and unique training programs

  • Employee discounts

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at Birks, and let your true self shine!

Are you the gem we are looking for?

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