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Posted 6 months ago

Store Manager

@ Pet Valu Canada Inc. (Company)

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Bathurst, New Brunswick

Full-time2+ years experience
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SIGNALS

Overview

Pet Valu Canada Inc. is hiring a full-time Store Manager in Richmond Hill, Ontario, to lead a team of Pet Experts and deliver customer service for pet food and supplies. The role covers recruiting, scheduling, coaching and store operations, with weekends and evenings required. The posting states a starting wage of $20.45 and lists management training, employee discounts and paid benefits.

Responsibilities:

  • Manage and coach a store team, including recruiting, scheduling and training
  • Ensure customer service standards and store procedures are met
  • Coordinate orders, inventory, store audits and minor repairs
  • Drive store results toward targets

Requirements summary:

  • Minimum 2 years customer service and retail store management experience
  • Working knowledge of POS system
  • Available for weekends and evenings
  • Reliable transportation to the store
  • Ability to lift 50 lbs repetitively
  • Pet industry experience an asset

Tools & skills

POS system
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-05-10
First seen by our source
2026-10-08
Source record updated
2026-10-16

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityManager
DepartmentRetail
Experience2+ years
Manages peopleYes
Hours per week40 (estimated)
Scheduleevening, weekends
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · lift 50 lb · computer moderate
Perks mentionedEmployee discount, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Pet Valu Canada Inc. (Company)

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FieldValue
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Job description
Location: Richmond Hill, Ontario

Starting From:

$20.45

Job Description:

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Job Overview:

As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!

What you get:

  • Management training
  • Product knowledge
  • Employee discounts
  • Competitive wages
  • Paid benefits
  • Pet oriented career-building environment

What you do:

  • Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society)
  • Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
  • Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level
  • Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
  • Business Results coordinate efforts of store staff to achieve targeted results
  • Other duties and tasks as required

What you bring:

  • Minimum of 2 years customer service and retail store management experience
  • Enthusiasm for learning & growth in pet care industry
  • Possess outgoing and friendly personality with strong customer service skills
  • Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
  • Ability to have reliable means of transportation to and from the store
  • Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
  • Capacity for understanding inter-team conflicts and escalating when necessary
  • Working knowledge of POS system
  • Ability to lift 50lbs repetitively
  • Industry experience an asset

This posting is for an existing vacancy.

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