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Substance Use Worker - MOAT

@ Boyle Street Community Service Ltd

Edmonton, Alberta

2+ years experience
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Overview

Boyle Street Community Services is hiring a temporary full-time Substance Use Worker on a 6-month contract with possible extension, Monday to Friday, 8:30 AM to 5:00 PM. The worker manages a caseload of up to 25 clients facing substance use problems, provides crisis support, coordinates referrals and transportation, and facilitates groups. The posting requires two years of substance use work and two years of community-based service experience, plus a Vulnerable Sector check and a Class 5 licence with a personal vehicle.

Responsibilities:

  • Manage a caseload of up to 25 clients using trauma-informed approaches
  • Provide crisis intervention and de-escalation support
  • Coordinate referrals, transportation and treatment navigation
  • Maintain client records and incident documentation
  • Facilitate groups and community programming

Requirements summary:

  • Minimum 2 years as a substance use worker
  • Minimum 2 years of community-based services
  • Post-secondary degree in social work or psychology preferred
  • Valid First Aid certificate or enrolment
  • Vulnerable Sector Check and Child and Youth Intervention Check
  • Class 5 licence and reliable vehicle with $2M liability insurance

Tools & skills

Source and dates

Employer career site / ATS feed · adp

Employer posting date
2026-10-06
First seen by our source
2026-10-08
Source record updated
2026-11-07

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentSocial & community services
Experience2+ years
Hours per week40
Scheduleday, evening
Travelair: none · ground: moderate
Work settingOffice, Outdoors, Client sites
PositionSitting and standing
Physical demandsphysical low · computer moderate
Licences & certificationsClass 5, First Aid, Vulnerable Sector Check, Child and Youth Intervention Check
Driver’s licencerequired, own vehicle
Background checkscriminal record, vulnerable sector
Encouraged to applyIndigenous peoples, 2SLGBTQ+
EducationBachelor’s degree (preferred)
Fields of studySocial Work, Psychology
Perks mentionedWellness, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Boyle Street Community Service Ltd

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

We support, empower and advocate for individuals and families experiencing poverty and homelessness in Edmonton.

Full company description

Fifty years ago, Boyle Street Community Services was founded to provide a wide range of services under a single roof to people experiencing poverty and homelessness in Edmonton. Today, Boyle Street Community Services provides more than 40 programs across 13 locations in Edmonton. Boyle Street Community Services is a registered charity that serves approximately 12,000 adults, youth and families, with the mission of ending chronic homelessness in Edmonton. Boyle Street provides a variety of intervention and prevention services, grounded in harm reduction philosophy and harm reduction, which support our clients through crises and address the leading causes of homelessness.

LinkedIn followers
4,261
People associated on LinkedIn
202
Reported office locations
  • 14065 Victoria Trail NW, 201, Edmonton, Alberta finance office, CA
Business categories
  • Service Industry
  • Non Profit
  • Charity
  • Family
Other recorded names
  • Boyle Street Community Service Ltd
  • Boyle Street Community Services
Specialties
  • homelessness
  • poverty
  • addictions
  • mental health
  • harm reduction
  • Indigenous culture
  • cultural supports
  • youth services
  • family services
  • housing
  • employment
  • nonprofit
  • and charity
Profile identifies a recruitment agency
No
Reported total investment
461,832

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Fifty years ago, Boyle Street Community Services was founded to provide a wide range of services under a single roof to people experiencing poverty and homelessness in Edmonton. Today, Boyle Street Community Services provides more than 40 programs across 13 locations in Edmonton. Boyle Street Community Services is a registered charity that serves approximately 12,000 adults, youth and families, with the mission of…

FieldValue
IndustryIndividual and Family Services
Company size201-500 employees
HeadquartersEdmonton, Alberta
Organization typeNonprofit
Year founded1971
Specialtieshomelessnesspovertyaddictionsmental healthharm reductionIndigenous culturecultural supportsyouth servicesfamily serviceshousing
Open jobs on Jobsy11
LinkedInView page
Job description

HOURS: Temporary Full Time - 6 month contract with possibility of extension, Monday - Friday, 8:30AM - 5:00PM

REPORTS TO: Intake/Triage Program Manager

“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Reporting to the Intake/Triage Program manager, the Substance Use Worker provides support to the community members we serve that are facing substance use problems and challenges.

“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

Position Responsibilities

  • Manage a caseload of up to 25 clients using a human-centered, trauma-informed approach.
  • Conduct follow-up outreach to client’s post-treatment to assess ongoing needs.
  • Provide crisis intervention and de-escalation support as needed.
  • Maintain accurate client records, documentation, reporting, data collection, and incident tracking through our applications, ensuring timely internal and external communication.
  • Maintain knowledge of community resources and treatment options to provide referrals and coordinate client care.
  • Coordinate transportation and drive clients to appointments using a personal vehicle.
  • Support community members with the navigation of local and province- wide treatments related to their individual needs.
  • Participate in case conferencing within your assigned interdisciplinary team.
  • Facilitate groups with outside agencies and within Boyle Street teams.
  • Facilitate education and games in programming spaces to engage community.
  • First point of contact for community seeking support.
  • Advocacy to overcome accessing barriers and systematic challenges
  • Incorporate motivational Interviewing and Trauma – informed approaches
  • A deep understanding of substance use, homelessness and marginalized population
  • Strong understanding of Indigenous culture and ceremony
  • All other duties as outlined by program manager.
  • All staff at BSCS are expected to participate in occasional outreach and emergency response efforts (e.g., winter response) to support and engage with clients.
  • BSCS is more than a workplace. It is a community where everyone helps and contributes to the whole, and there is an expectation that all employees will take part in events (during the work week and occasionally during weekends and evenings). This includes fundraising campaigns, running community meals, medicine picking etc.

Qualifications

  • Post Secondary Degree in a relevant field of study (Social Work, Psychology) is preferred
  • Minimum 2 years experience working as a substance use worker
  • Minimum 2 years experience delivering community-based services
  • Lived experience is considered an asset
  • Experience with and knowledge of Indigenous culture and ceremonies is considered an asset.
  • Valid First Aid certificate or enrolled in a future course
  • Police Check with the Vulnerable Sector completed within the past six months and kept up to date (every 3 years)
  • Child and Youth Intervention Check completed within the past six months and kept up to date (every 3 years)
  • Valid Class 5 Non-GDL license and access to a reliable personal vehicle with minimum $2,000,000 liability insurance

Why Work for Boyle?

  • All work done positively impacts the community and its members!
  • Access to Lumino Health, including Stress & Wellness support
  • Employee activities and events throughout the year
  • Various training initiatives, and development opportunities

Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our community members.

Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly by using preferred pronouns. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.

Boyle Street Community Services aims to foster a work environment that is rich with Indigenous culture, teachings, ceremonies, and activities- as a reflection of the communities we serve and the land we reside upon.

Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nations, Métis, & Inuit peoples as well as New Canadian, differently abled, and LGBTQ2S communities.

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