Posted 29 days ago
Supervisor
@ Tim Hortons | Okotoks & Black Diamond
Black Diamond, Alberta
Overview
Tim Hortons Okotoks & Black Diamond is hiring a full-time Shift Supervisor to lead team members on shift and uphold standards for people, product, cleanliness and guest experience. The role includes floor leadership, working various positions during busy periods, and enforcing Tim Hortons operating standards. Benefits include flexible scheduling, an employee meal discount, a premium rate of pay, and dental, medical and prescription plans.
Responsibilities:
- Supervise team members to complete primary and secondary duties
- React immediately to issues during the shift
- Provide ongoing, specific direction to team members
- Work various positions during busy periods for floor leadership
- Respond to guests in a friendly manner
Requirements summary:
- Lead by example and treat team members and guests with respect
- Motivate team members to meet goals
- Enforce all Tim Hortons operating standards
- Maintain an appropriate sense of urgency
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · higherme
- Employer posting date
- 2026-10-08
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Perks mentioned | Flexible hours, Employee discount, Free or discounted meals |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Tim Hortons | Okotoks & Black Diamond
| Field | Value |
|---|---|
| Open jobs on Jobsy | 12 |
The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of Team Member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled.
People Management
- Leads by example and demonstrates the importance of treating every Team Member and Guest with respect
- Reacts immediately to issues requiring attention during the shift
- Provides ongoing, specific direction to team members
- Encourages an exciting and fun work environment while motivating Team Members to meet goals
- Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership
- Responds to guest in a friendly manner while maintaining an appropriate sense of urgency
- Complies with and enforces all Tim Hortons operating standards
- Supervises Team Members to ensure primary and secondary duties are completed
Why work for us?
- Flexible scheduling
- Employee meal discount
- Premium Rate of Pay
- Fast paced work environment
- Dental Plan
- Medical Plan
- Prescription Plan
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
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