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Posted 16 days ago

Supervisor

@ JD Sports Canada

Edmonton, Alberta

2+ years experience
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SIGNALS

Overview

JD Sports Canada is hiring a Supervisor for its West Edmonton Mall store to lead the sales floor team and deliver customer experience. The role covers team coaching, scheduling, inventory and KPI results. The posting states full-time permanent on-site work with flexible availability including nights, weekends and holidays.

Responsibilities:

  • Coach and train a sales team
  • Deliver customer experience and sales targets
  • Manage scheduling, inventory and merchandising
  • Evaluate employee performance
  • Act as liaison between customers, associates and store leadership

Requirements summary:

  • 2 to 3 years retail management experience
  • Experience supervising and training sales associates
  • Knowledge of streetwear and sneaker culture
  • Comfort engaging customers
  • Flexible availability including nights, weekends and holidays

Tools & skills

Source and dates

Employer career site / ATS feed · dayforce-feed

Employer posting date
2026-10-21
First seen by our source
2026-10-22
Source record updated
2026-11-04

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentRetail
Experience2+ years
Management experience2+ years
Manages peopleYes
Hours per week40 (estimated)
Scheduleevening, holidays, weekends
Travelair: none · ground: none
Work settingStore
PositionMostly standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

JD Sports Canada

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

The Undisputed King of Trainers

Full company description

In 2021 JD Sports expanded into the Canadian market and you can now find us across British Columbia, Ontario, and Alberta. We combine the best of physical and digital retail to give a compelling consumer proposition with JD over 900 stores across 21 territories worldwide. Established in 1981 with a single store in the North West of England, JD Sports is a leading sports fashion multi-channel retailer of branded sports and casual wear. We are proud to offer customers the latest products from globally recognised brands such as Nike, adidas, Puma andThe North Face, with strong private labels such as Pink Soda and Supply & Demand. We inspire our people to reach for higher levels of performance. To achieve these standards, we only recruit the best! All of our colleagues are highly skilled, self-motivated and constantly pursue perfection. The opportunity to progress arise quickly for those with the right qualities and ambition. We encourage our people to seek ways to improve our business by challenging how we merchandise, sell and manage the business, being creative and always thinking forward by suggesting alternative solutions. Colleagues from all levels of the organisation come together to solve problems and seize all opportunities. Our people are at the core of JD Sports and everything we do – could you be the nextcolleague to join the King of Trainers?

LinkedIn followers
45,876
People associated on LinkedIn
741
Reported office locations
  • 941 E Hastings St, 6, Vancouver, BC V6A 0H1, CA
Other recorded names
  • JD Sports Canada
Profile identifies a recruitment agency
No

In 2021 JD Sports expanded into the Canadian market and you can now find us across British Columbia, Ontario, and Alberta. We combine the best of physical and digital retail to give a compelling consumer proposition with JD over 900 stores across 21 territories worldwide. Established in 1981 with a single store in the North West of England, JD Sports is a leading sports fashion multi-channel retailer of branded…

FieldValue
IndustryRetail
Company size501-1,000 employees
HeadquartersVancouver, BC
Organization typePrivately Held
Open jobs on Jobsy399
LinkedInView page
Job description


Department: Retail Stores
Location: West Edmonton Mall - Edmonton, AB
Workplace Type: On-site
Job Type: Full-time, Permanent

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:

Our Retail team is looking for a Supervisor to join our JD Sports West Edmonton Mall location! Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities include delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by performing managerial tasks, such as scheduling, maintaining inventory, and/or evaluating employee performance.

Key Duties/Responsibilities:

  • Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
  • Train and grow a team who are focused on delivering outrageous experiences to our community through coaching and feedback.
  • Generate business results and achieve key KPIs
  • Delivering sales, customer experience, merchandising, visual, and operational expectations.
  • Act as a partner between customers, sales associates and store leadership.
  • Ability to learn and share expertise of products and trends to fit customer’s needs.
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends.
  • Contributes to a positive and inclusive work environment.
  • Support key initiatives as empowered by and in partnership with the Store Manager.
  • Take a proactive approach to growing the business through community outreach.
  • Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
  • Provide outrageous experiences 100% of the time, sharing our awesome products with our Community.

Skills/Experience/Knowledge needed:

  • Minimum 2 - 3 years of retail management experience.
  • Passionate and knowledgeable about streetwear and sneaker culture.
  • Experience supervising, training and coaching sales associates.
  • Confident and comfortable engaging customers to deliver an elevated experience.
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
  • High level of ethics, values, integrity, and trust.
  • Flexible availability – including nights, weekends, and holidays.
  • Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.

We are an equal opportunity employer and are committed to fostering an inclusive, accessible environment. We welcome applications from all qualified candidates and will provide accommodations throughout the hiring process upon request.



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