Supervisor, Housekeeping

Part-time Overnight Housekeeping Supervisor at Thermea Spa Village Whitby

We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby is familiar, feels like home and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and at its core, buildings reminiscent of a distant past, when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character—a peaceful hideaway for our guests, not too far from home.

It takes a village, join us.

When you work at Thermea Spa Village Whitby, you are not just gaining a job—you are finding a family. We pride our community on being one of the warmest and most welcoming—and our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our artisans.

We are seeking a passionate Housekeeping Supervisor in Whitby, Ontario to join our village.

Find your place at Thermea Spa Village Whitby.

What we stand for

Our mission is to give our guests a moment’s rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermea Spa Village Whitby. Always enthusiastic, helpful, conscientious, discrete—and most of all, respectful. We deeply care about everyone—guests and fellow artisans alike—in our wellness village.

What we need

Reporting to the Housekeeping Manager, the Housekeeping Supervisor performs various tasks related to the general maintenance of buildings and facilities, using work safe methods. The incumbent will supervise the work of the team members periodically during the shift while contributing to an exceptional guest experience.

You will support the elevation of our culture through the lens of our pillars: The best in wellness | The feeling of somewhere else | A trouble-free experience | In a natural state.

What you’ll do

• Supervise the work of team members by making frequent rounds during the shift and provide feedback or make corrections, if necessary;
• Inspect the premises and facilities to ensure compliance with the established cleanliness and health and safety norms and standards;
• Maintain the Spa facilities by performing cleaning tasks such as sweeping, polishing, dusting, washing, disinfecting, etc.;
• Ensure proper equipment and maintenance products are available, as needed;
• Fill in for housekeepers, as required;
• Participate in the recruitment and training of employees and the development of work schedules;
• Perform other related duties.

Profile needed

What is the profile needed in order to be successful in this position

• High School Diploma;
• Knowledge of housekeeping techniques;
• Minimum three (3) years in housekeeping in the hotel industry, or relevant experience;
• Minimum one (1) year experience in housekeeping supervision;
• Ability to solve problems quickly and to respond to guest requests and strong teamwork ethic;
• Ability to integrate safety into work procedures;
• Responsible, autonomous and resourceful;
• WHMIS certification, an asset;
• Health and Hygiene training, an asset;
• Good physical condition; ability to work outdoors during all months of the year (weather appropriate uniform provided), ability to reach bend and frequently lift up to 50 lbs (23kg).

When

You will work on a flexible schedule (days, nights, weekends, holidays).

What

• Hourly rate from $21 to $26 + $1, based on experience
• Free Thermal Experience *
• Flexible schedule
• Possibilities of career advancement
• Health Insurance *
• Free wellness and fitness classes

*Some conditions apply

How

Send us your resumé and cover letter by clicking ‘Apply’ below.

At Thermea Spa Village Whitby we are committed to fostering an inclusive, accessible environment, where all employees and guests feel valued, respected and supported. Accommodations are available upon request for candidates throughout the hiring process. If you require an accommodation, we will work with you to meet your needs.

The use of AI may be applied during the recruitment process only to provide an overall job suitability score. It will not be used to choose or discard applicants.