Posted 27 days ago
Switchboard Operator
@ Windsor Regional Hospital
Windsor, Ontario
Overview
Windsor Regional Hospital is hiring a temporary, per-diem Switchboard Operator to receive and route all hospital calls and answer public inquiries. The role also covers emergency alarm and code procedures and paging. The posting requires availability for all shifts, with a Grade XII education or equivalent.
Responsibilities:
- Receive and connect all incoming hospital calls to departments
- Monitor and initiate code and alert procedures
- Initiate and follow up on overhead and pocket paging
- Provide courteous information and directions to the public
- Look up patient information on terminals at the board
Requirements summary:
- Excellent verbal communication skills
- Keyboarding and Windows computer skills
- Mature, responsible attitude
- Available to work all shifts
- Grade XII or equivalent
- Previous hospital switchboard experience preferred
Tools & skills
Source and dates
Source type not verified · talentpoolbuilder
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | day, evening, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic, Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Windsor Regional Hospital
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Our Mission: Provide quality person-centred health care services to our community.
Full company description
Windsor Regional Hospital is one of the largest hospitals in the Province of Ontario, serving a population of 400,000 people in Windsor and Essex County. It is the regional provider of advanced care in areas that include Complex Trauma, Renal Dialysis, Cardiac Care, Stroke and Neurosurgery, Intensive Care, Acute Mental Health, Family Birthing Centre, Neonatal Intensive Care, Paediatric Services, Regional Cancer services and a broad range of medical and surgical services required to support these specialized areas. Through a major initiative involving the two hospitals in Windsor, a realignment of programs and services was achieved on October 1, 2013, when Windsor Regional Hospital became responsible for the governance, management and operations of the Ouellette Campus (previously Hotel-Dieu Grace Hospital along with continuing its responsibility for the Metropolitan Campus. The ultimate vision is to design and construct a new state-of-the-art acute hospital healthcare facility serving the needs of Windsor-Essex for generations to come. Providing Acute Care Services with 650 plus beds and an operating budget of half of a billion dollars, Windsor Regional Hospital is one of the largest community based non-academic hospitals in the Province of Ontario.
- People associated on LinkedIn
- 1,952
- Reported office locations
- 1995 Lens Avenue, Windsor, N8W 1L9, CA
- 1030 Ouellette Avenue, Windsor, Ontario N9A 1E1, CA
- Other recorded names
- Windsor Regional Hospital
- Profile identifies a recruitment agency
- No
Windsor Regional Hospital is one of the largest hospitals in the Province of Ontario, serving a population of 400,000 people in Windsor and Essex County. It is the regional provider of advanced care in areas that include Complex Trauma, Renal Dialysis, Cardiac Care, Stroke and Neurosurgery, Intensive Care, Acute Mental Health, Family Birthing Centre, Neonatal Intensive Care, Paediatric Services, Regional Cancer…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 1,001-5,000 employees |
| Headquarters | Windsor |
| Organization type | Nonprofit |
| Year founded | 1928 |
| Open jobs on Jobsy | 48 |
| View page |
JOB SUMMARY:
Reporting to the Director, Guest Services/Clinical Nutrition or designate, the Switchboard Operator is responsible for receiving and dispatching all calls to the hospital switchboard quickly and efficiently. Further, he/she is responsible for dealing with all inquiries from the public in a polite and courteous manner and giving directions as required. The Switchboard Operator complies with the Occupational Health and Safety Standards for the hospital and is proactive in promoting a safe work environment.
Duties Include:
Receiving and connecting all incoming calls to appropriate departments; accessing long distance lines for patients, staff, and doctors as required; monitoring and initiating procedures on all alarms, Code Blues, Code Reds, Code Orange, Code White, Code Yellow, Green Alerts and Stat Calls; initiating and following -up on all paging, including overhead and pocket pagers; providing information and direction courteously and in a timely manner to individuals requesting same. Information regarding patients may be accessed via the patient care computer terminals located at the board. Performing miscellaneous duties, generally of a sorting or compiling nature, as assigned by the Telecommunications Supervisor or his/her designate
QUALIFICATIONS:
Excellent verbal communication skills - required
Demonstrated ability to interact effectively with others - required
Mature responsible attitude - required
Available to work all shifts - required
Previous experience on a hospital switchboard telephone system - preferred
Keyboarding skills – required
Working in a computerized windows environment – required
Ability to work effectively within a collaborative team environment
General good health and a level of fitness appropriate to the demands of the position
EDUCATION/TRAINING EXPERIENCE:
Grade XII education or equivalent – required
Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.
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