Posted yesterday
System Analyst
@ hireVouch
York, Ontario
Requirements summary:
- You will collaborate with cross-functional teams to identify, analyze, and resolve production issues, enabling seamless business operations and enhancing the end-user experience.
- Document issues, resolutions, and best practices to maintain a robust knowledge base.
- Skills & Experience
- Proven experience in production support and incident management in enterprise environments.
- Knowledge of ITIL processes and best practices.
- Experience with cloud platforms (AWS, Azure, or GCP) and CI/CD pipelines.
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-11
- Source record updated
- 2026-11-11
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
hireVouch
Saved company profile
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Full company description
Our Edge Hiring and retaining skilled talent is paramount for your company’s success. Finding the right people – who have the right skills and right personality fit – can be incredibly challenging in today’s job market. Here at hireVouch we can help you acquire the highest calibre candidates through the relationships we have formed over more than a decade. Our approach is an ethical one. Rather than use the often-employed aggressive methods typical of the recruitment industry, our focus is placed largely on referral-based networking. Getting it right really matters to us. Let us leverage our network of talent that has already been vouched for by leading professionals in the industry to help your business grow. Services Offered Contingency and Retained Search Here at hireVouch we focus on sourcing best-in-class candidates for rewarding positions in Canada and the US. We have extensive expertise in Contingency, Retained and Temporary placement, primarily within the IT sector. On-Site Search Assistance We have a trusted network of HR and search professionals who can provide on-site search services to help fulfill immediate needs as well as help train internal staff in finding the highest quality talent Company Marketing Strategy We know how competitive the job market can truly be and how important it is to have a strategy to attract talent. At hireVouch we have extensive expertise in helping companies better market themselves. We can provide the tools and knowledge that will assist you in making your business a highly attractive place to work. Developing a company marketing strategy is key to hiring the talent you need to grow.
- LinkedIn followers
- 68,412
- People associated on LinkedIn
- 7
- Reported office locations
- 215 Spadina Avenue, 4th Floor, Toronto, Ontario M5T 2C7, CA
- Other recorded names
- hireVouch
- Profile identifies a recruitment agency
- Yes
Our Edge Hiring and retaining skilled talent is paramount for your company’s success. Finding the right people – who have the right skills and right personality fit – can be incredibly challenging in today’s job market. Here at hireVouch we can help you acquire the highest calibre candidates through the relationships we have formed over more than a decade. Our approach is an ethical one. Rather than use the…
| Field | Value |
|---|---|
| Industry | Staffing and Recruiting |
| Company size | 2-10 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 2016 |
| Open jobs on Jobsy | 180 |
| View page |
Systems Analyst (Sustain Services) – 6 month contract with extensions
As a Systems Analyst specializing in Sustain Services, you will play a crucial role in ensuring the stability, reliability, and performance of our clients' production systems. You will collaborate with cross-functional teams to identify, analyze, and resolve production issues, enabling seamless business operations and enhancing the end-user experience.
What you will do:
- Provide Level 2 and Level 3 production support for mission-critical applications.
- Monitor system performance, identify bottlenecks, and implement solutions to optimize application efficiency.
- Investigate, troubleshoot, and resolve incidents, ensuring timely issue resolution and minimal disruption to operations.
- Collaborate with development, QA, and infrastructure teams to deploy fixes and enhancements.
- Document issues, resolutions, and best practices to maintain a robust knowledge base.
- Perform root cause analysis (RCA) and contribute to continuous improvement initiatives.
- Manage system maintenance activities, including patch updates and performance tuning.
- Communicate effectively with stakeholders to provide status updates and ensure alignment on priorities.
Skills & Experience
Required:
- Proven experience in production support and incident management in enterprise environments.
- Strong expertise in application monitoring tools like Splunk, AppDynamics, or New Relic.
- Proficiency in scripting and automation (e.g., Shell, Python, or PowerShell).
- Familiarity with database technologies, including SQL and PL/SQL.
- Knowledge of ITIL processes and best practices.
- Experience with cloud platforms (AWS, Azure, or GCP) and CI/CD pipelines.
- Strong analytical and problem-solving skills with attention to detail.
Preferred:
- Exposure to Agile methodologies and tools like Jira or Confluence.
- Experience with middleware technologies (e.g., Apache Kafka, RabbitMQ).
- Certification in ITIL, AWS, or other relevant areas.
Set Yourself Apart
- Experience in managing large-scale, high-availability production environments.
- Demonstrated ability to lead incident resolution efforts across multiple teams.
- Hands-on expertise in automating repetitive tasks to improve support efficiency.
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