Systems Administrator

Are you looking for a real professional challenge? An organization capable of supporting your ambitions? A company where autonomy, openness and family spirit are at the heart of a stimulating daily life? We are the largest Canadian manufacturer of high-end custom cabinets in North America. We need people like you.

We are seeking a Systems Administrator to join our team. They will be responsible for the reliable, secure and efficient operation of our server, cloud, virtualization, storage, backup and core infrastructure services. The role maintains day-to-day operations, resolves incidents, supports infrastructure projects and continuously improves system availability, performance, security and documentation across multiple sites.

A PIVOTAL ROLE ON A LARGE TEAM.

The successful candidate will contribute to the success of the company by assuming the following responsibilities:

• Administer and maintain Windows Server, Microsoft Azure, Microsoft 365, Active Directory and cloud integrations, and server, storage and virtualization infrastructure supporting business and production operations.
• Monitor system health, availability, capacity and performance; recommend improvements and apply updates, patches and configuration changes within approved maintenance schedules.
• Maintain security controls for systems, identities and data, including email security, certificates and anti-malware; investigate alerts and coordinate remediation with internal or external resources.
• Manage on-premises and cloud backups, including Veeam and assigned recovery platforms; maintain disaster recovery procedures and retention settings, document restore tests, resolve exceptions and report status.
• Troubleshoot incidents, restore services by priority and provide escalation support for complex workstation, server, application and infrastructure issues.
• Record incidents, requests, problems and changes in the ticketing system; perform root-cause analysis and recommend corrective or preventive actions.
• Support or lead infrastructure, migration, reliability and security projects with IT, site teams, application owners, vendors and service providers; plan, test and implement changes to minimize business and production impacts.
• Maintain infrastructure inventories, diagrams, technical documentation, implementation plans, procedures, operational records and knowledge articles.
• Automate administration and reporting with PowerShell and supported scripting.
• Support software packaging, deployment and endpoint administration using our management platforms.
• Represent, support, and uphold the company Core Values and Management Philosophy.
• Performs other related duties as assigned.

REPUTED SKILLS. SHARED VALUES.

To successfully meet this challenge, we are looking for a person driven by the values of respect, teamwork, commitment, and pride with the following qualifications:

• College diploma or university degree in IT or a related field, or equivalent education and experience.
• Approximately five years of systems administration experience across servers, virtualization, networking, cloud and security.
• Experience supporting business-critical environments within planned maintenance windows.
• Strong knowledge of Windows Server, Active Directory, Microsoft Azure and Microsoft 365 administration.
• Experience with VMware, Hyper-V, Verge.io, HPE SimpliVity or comparable virtualization platforms.
• Working knowledge of TCP/IP, DNS, DHCP, routing, Aruba switching, Check Point firewalls and core network services.
• Experience with Veeam Backup & Replication and other backup and recovery solutions.
• Proficiency with PowerShell; VBScript, batch scripting and MSI/MSIX packaging is an asset.
• Knowledge of Microsoft Intune, SmartDeploy or equivalent endpoint platforms is an asset.
• Knowledge of ManageEngine OpManager, Password Manager Pro, Lansweeper or equivalents is an asset.

GREAT BENEFITS.

• A friendly working environment
• Competitive salary, $90,000 - $110,000
• Health & Dental benefits
• RRSP Matching Program
• Employee and Family Assistance Program
• A team culture where everyone is important
• Employee Recognition Program
• And more!

DAILY LIFE WITH A HUMAN DIMENSION.

• A great deal of autonomy where your ideas, talent, and initiative will be highly regarded
• An open-door management approach that respects your personal needs and expectations
• A family spirit where everyone is important, where everyone talks to everyone, and where we help each other, no matter what our role or status is.

ABOUT US.

Elmwood is the largest manufacturer of high-end custom cabinets in Canada. Our team of 250 professionals and craftsmen based in St. Catharines (Ontario) combine modern technologies and traditional methods, expertise, and business intelligence, to support a large network of the most prestigious kitchen retailers in North America. Our customized approach encompasses both the realization of complex projects and the spirit of partnership that is the foundation of our business vision.

We are an equal opportunity employer. All applicants will be considered for employment opportunities without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We offer various training, guidance, development, and job shadowing or mentoring on a non-discriminatory basis to ensure equal opportunity in the workplace.

This recruitment process may include the use of artificial intelligence (AI) enabled tools to assist with application screening and assessment. AI tools are used in a supportive capacity only and do not make final hiring decisions. All candidates are evaluated fairly, and human oversight is maintained throughout the process in compliance with applicable employment standards, human rights, and privacy legislation.