Posted 8 months ago
Tabelau Admin
@ Querentia Inc.
Toronto, Ontario
Overview
Querentia Inc. is hiring a contract Tableau Administrator / System Application Analyst to manage and support enterprise Tableau environments, including Tableau Desktop, Prep Builder and Tableau Server (Cloud). The work covers service management in ServiceNow, access and content administration, security, backups, monitoring, vendor engagement and governance. The posting requires proactive support of critical events, including non-office hours when needed.
Responsibilities:
- Administer Tableau Server, user access and content governance
- Manage ServiceNow requests, incidents and CMDB records
- Execute and validate backups, patching and SSL renewals
- Monitor platform health, logs and capacity trends
- Engage Tableau vendor support and coordinate deployments
Requirements summary:
- Hands-on Tableau Server, Desktop and Prep Builder administration
- Enterprise BI platform experience in large infrastructure
- ServiceNow incident, request and CMDB management
- Networking, authentication, SSL, SMTP and security knowledge
- Strong troubleshooting and cross-team collaboration
Tools & skills
Source and dates
Source type not verified · jsonld
- Employer posting date
- 2026-03-11
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Querentia Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 331 |
Role Overview
We are seeking a Tableau Administrator / System Application Analyst with strong expertise in managing and supporting enterprise Tableau environments. The ideal candidate will have hands-on experience with Tableau Desktop, Tableau Prep Builder, and Tableau Server (Cloud) along with a solid understanding of enterprise infrastructure, including networking, security, authentication, and system administration.
This role requires an operationally disciplined, security-conscious, and proactive professional with strong troubleshooting skills and the ability to collaborate with IT teams, business stakeholders, and vendors to ensure platform stability, performance, and governance.
Key Responsibilities
Service Management
•
Manage and fulfill Tableau-related service requests in ServiceNow , including routing requests related to Tableau Catalog and Business Intelligence Analytics.
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Triage, investigate, and resolve Tableau incidents logged in ServiceNow.
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Support development of new Tableau ServiceNow catalog items and maintain Tableau application records in the CMDB.
Access & Content Management
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Manage user onboarding/offboarding, group memberships, role assignments, and permissions.
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Administer Tableau content including workbooks, data sources, projects, and flows .
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Maintain content ownership, certification, and archiving standards.
Platform Administration
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Provision new business units or teams onto the Tableau platform.
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Maintain Tableau repository metadata, tags, ownership standards, and documentation.
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Manage Tableau license assignments, reclamation, and compliance tracking.
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Maintain Tableau connection strings and service account credentials.
Security & Compliance
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Investigate and route security vulnerabilities for mitigation.
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Manage SSL certificate renewals and validation for Tableau Server.
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Perform governance audits covering licenses, scheduler, metadata, permissions, and access controls.
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Support enterprise security changes such as firewall updates and infrastructure testing.
Backup, Monitoring & Maintenance
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Execute and validate Tableau Server backups and ensure restore readiness.
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Monitor logs, alerts, and system behavior to proactively identify issues.
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Track platform health, performance, and capacity trends.
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Support and validate monthly Windows patching activities .
Vendor & Stakeholder Engagement
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Engage with Tableau vendor support and manage technical support cases.
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Conduct deployment reviews with vendor teams and recommend improvements.
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Communicate maintenance schedules, downtime notifications, and platform updates to stakeholders.
Governance & Documentation
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Maintain Tableau governance documentation, operational runbooks, and solution design artifacts.
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Support governance reviews and audits.
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Build analytics dashboards for platform usage, performance monitoring, deployments, and audits.
Community & Operational Support
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Moderate internal Tableau community channels and respond to user queries.
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Participate in Tableau community events and knowledge-sharing sessions.
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Provide advisory support to business teams on Tableau capabilities and best practices.
Platform Optimization
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Identify and implement platform improvements and operational enhancements .
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Support new data connectivity requirements including firewall configurations, drivers, and connection setup.
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Manage Tableau Server configuration settings including TSM configuration, topology, scheduler, and IP whitelisting .
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Install and maintain Tableau plugins and extensions.
Critical Event Support
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Support platform monitoring during critical operational or storm events , including non-office hours when required.
Required Qualifications
• Strong hands-on experience administering Tableau Server, Tableau Desktop, and Tableau Prep Builder .
• Experience supporting enterprise BI platforms within large-scale infrastructure environments .
• Familiarity with ServiceNow for incident, request, and CMDB management .
• Knowledge of networking, authentication, SSL certificates, SMTP, patching, backups, and security best practices .
• Strong troubleshooting and problem-solving skills.
• Ability to collaborate across IT teams, business users, and vendor support teams .
Preferred Qualifications
• Experience supporting Tableau Cloud environments .
• Knowledge of BI governance, metadata management, and platform analytics .
• Experience with enterprise security and infrastructure changes .
• Prior experience managing Tableau licensing, deployments, and platform optimization initiatives .
Journal
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