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Posted last month

Team Lead

@ EssilorLuxottica Group

Laval, Quebec

Bilingual
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SIGNALS

Responsibilities:

  • Assurer un service client inégalé à l'équipe LensCrafters
  • Aider les clients dans leurs sélections et recommandations
  • Agir comme détenteur de clés de magasin suppléant
  • Ajuster les lunettes et placer précisément les prescriptions
  • Former les associés et assurer le contrôle qualité des lunettes finies

Requirements summary:

  • Diplôme d'études secondaires ou GED
  • Forte expérience en optique et en vente au détail
  • Expérience en leadership et en formation
  • Connaissance de la théorie et des produits optiques
  • Expérience en bordure et montage (lab)
  • Licence d'État ou certification ABO (préféré)

Tools & skills

Benefits mentioned

VisionRetirement planParental leave
Source and dates

Employer career site / ATS feed · successfactors

Employer posting date
2026-10-07
First seen by our source
2026-10-09
Source record updated
2026-10-21

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentCustomer service
Travelair: none · ground: none
Work settingStore, Laboratory
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish, French
Licences & certificationsABO certification
EducationHigh school (required)
Perks mentionedGenerous paid time off, Retirement plan, Performance bonus, Employee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

EssilorLuxottica Group

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of advanced vision care products, eyewear and med-tech solutions. Our Mission is to help people around the world to see more and be more by addressing their evolving vision needs, personal style aspirations and desire to feel more connected to the world around them. We are home to the most innovative lens technologies, including Varilux, Stellest and Transitions, iconic brands such as Ray-Ban, Oakley and Supreme, the most desired luxury licensed brands and world-class retailers including Sunglass Hut, LensCrafters, Vision Express and Apollo. Backed by robust R&D investments, distinctive capabilities and a top-quality asset portfolio, we drive innovation across categories, from cutting edge medical instruments and solutions for eye health to category-defining smart glasses, all of which push the boundaries of the industry and reimagine the eyes as a gateway to new possibilities. With over 200,000 employees across 150 countries, 600 operations facilities, serving 300,000 eye care professionals and operating 18,000 stores, the Group generated consolidated revenue of Euro 26.5 billion in 2024. Our OneSight EssilorLuxottica Foundation has given access to sustainable vision care to nearly 1 billion people in underserved communities. Our ambition is clear. We are building a platform where the eyes are the gateway to new possibilities – bridging the gap between the digital world and human experience. At EssilorLuxottica, we are Empowering Humans.

LinkedIn followers
1,453,335
People associated on LinkedIn
75,301
Reported office locations
  • 1-6, Rue Paul Cézanne, Paris, FR
  • Piazzale Luigi Cadorna, 3, Milan, IT
Business categories
  • Health Care
  • Product Design
  • Eyewear
Other recorded names
  • EssilorLuxottica Group
  • EssilorLuxottica
Profile identifies a recruitment agency
No
Reported total investment
6,871,372,977

Currency and observation date were not supplied; this is not a current valuation or a funding round.

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of advanced vision care products, eyewear and med-tech solutions. Our Mission is to help people around the world to see more and be more by addressing their evolving vision needs, personal style aspirations and desire to feel more connected to the world around them. We are home to the most innovative lens technologies, including…

FieldValue
IndustryManufacturing
Company size10,001+ employees
HeadquartersParis
Organization typePublic Company
Open jobs on Jobsy278
LinkedInView page
Job description

Requisition ID: 944950
Store #: 000931 LensCrafters
Position:Part-Time
Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

FONCTION GÉNÉRALE

Le chef d'équipe crée une valeur exceptionnelle dans la vie des clients et des patients en offrant un service client exceptionnel. S'assure que les clients et les patients sont toujours ravis. Contribue à la réussite du magasin en gérant les processus et systèmes optiques et de laboratoire clés (le cas échéant) et les systèmes pour obtenir des résultats exceptionnels.

PRINCIPALES TÂCHES ET RESPONSABILITÉS

Tout en travaillant dans le commerce de détail

  • S'assurer que l'équipe LensCrafters fournit un service client inégalé
  • Proactif et axé sur les solutions, exécution précise et connaissance des produits
  • Aide les clients dans leurs sélections, fournit des recommandations, assiste les vendeurs
  • Agir à titre de détenteur de clés de magasin suppléant et responsable.

Pendant que vous travaillez en laboratoire, le cas échéant

  • Ajustement personnalisé des lunettes et placement précis de la prescription dans les lentilles
  • Travailler avec les associés pour renforcer leurs connaissances, leurs compétences et leur certification pour les processus fondamentaux des produits et des magasins liés à la technologie des lentilles et des laboratoires.
  • S'assure que les lunettes finies répondent aux normes optiques et aux exigences des clients.
  • Crée un environnement de travail sûr pour tous, démontre des pratiques de travail sécuritaires
  • Responsable du fonctionnement de base, du nettoyage et de la maintenance continue des outils et systèmes de laboratoire.

QUALIFICATIONS DE BASE

  • Diplôme HS/GED
  • Forte expérience dans le domaine de l'optique et de la vente au détail
  • Connaissance de la théorie et des produits optiques actuels
  • Fort communicateur et auditeur
  • Solides compétences interpersonnelles
  • Solides compétences de base en mathématiques
  • Aptitudes de vente
  • Capacité à résoudre des problèmes
  • Familiarité avec la caisse enregistreuse, les ordinateurs et les calculatrices
  • Expérience en leadership et en formation
  • Expérience en matière de bordure et de montage
  • Connaissances de base en optique et expérience en mesure optique

QUALIFICATIONS PRÉFÉRÉES

  • Licence d'État (le cas échéant) et/ou certification ABO dans les États sans licence
  • Certification finale d'inspecteur de lunettes LensCrafters
  • Programme de qualité, d'ajustement et d'ajustement LensCrafters
  • Expérience en machines/instruments optiques
  • Expérience du service client
  • Certification du système de mesure numérique AccuFit
  • Connaissance des produits actuels du magasin et des options de lentilles

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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