Posted 10 days ago
Team Leader, Claims Services
@ Agricorp
Guelph, Ontario
Overview
Agricorp, an Ontario government agency, is hiring a Team Leader, Claims Services in Guelph for a permanent full-time role supervising claims adjudicators who determine program payments for farm programs. The work covers daily team guidance, performance management, financial reviews of complex files and process improvement. The salary is $83,016 to $97,665, and the role is full-time in office.
Responsibilities:
- Guide and coach claims adjudication team members daily
- Conduct performance evaluations and address performance issues
- Recruit and develop talent per corporate policy
- Review complex payment files and conduct financial analyses
- Develop contingency plans and maintain standard operating procedures
Requirements summary:
- Post-secondary degree in business, finance, economics or agriculture
- Minimum 5 years of claims adjudication or insurance claims experience
- 2 to 3 years of team leadership or coaching experience
- Experience with resource management and goal setting
- Experience implementing business changes and operational improvements
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-10-28
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Administrative |
| Experience | 5+ years |
| Management experience | 2+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Fields of study | Economics, Finance, Commerce, Business, Agriculture |
| Perks mentioned | Generous paid time off, Retirement plan, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Agricorp
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Connecting Producers with Programs
Full company description
As an agency of the Government of Ontario, Agricorp works with partners to contribute to a vibrant and sustainable agriculture industry. With more than 400 employees serving more than 47,000 producers province-wide, Agricorp delivers programs that help producers manage risk and remain financially secure. The agency was established in 1997 by the provincial government under the authority of the AgriCorp Act, 1996. Agricorp delivers a variety of programs and payments on behalf of the federal and provincial governments, including AgriStability, Farm Business Registration and Production Insurance. A full list of programs with brief descriptions is available at www.agricorp.com and select Find Programs. For additional information about Agricorp visit www.agricorp.com.
- LinkedIn followers
- 4,397
- People associated on LinkedIn
- 631
- Reported office locations
- 1 Stone Road West, Guelph, ON N1H 8M4, CA
- Business categories
- Test and Measurement
- Health Care
- Cannabis
- Consulting
- Risk Management
- Agriculture
- Professional Services
- Product Research
- Other recorded names
- Agricorp
- Specialties
- Insurance
- Risk Management
- and Agriculture
- Profile identifies a recruitment agency
- No
- Reported total investment
- 17,500,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
As an agency of the Government of Ontario, Agricorp works with partners to contribute to a vibrant and sustainable agriculture industry. With more than 400 employees serving more than 47,000 producers province-wide, Agricorp delivers programs that help producers manage risk and remain financially secure. The agency was established in 1997 by the provincial government under the authority of the AgriCorp Act, 1996…
| Field | Value |
|---|---|
| Industry | Insurance |
| Company size | 201-500 employees |
| Headquarters | Guelph, ON |
| Organization type | Government Agency |
| Year founded | 1997 |
| Specialties | InsuranceRisk Managementand Agriculture |
| Open jobs on Jobsy | 1 |
| View page |
Are you a results-driven leader with the ability to navigate challenges, develop high-performing teams and deliver strong business outcomes? Agricorp is seeking an experienced leader to join our Claims team in the Program Delivery division to help deliver financial and risk management programs for Ontario's agriculture sector. The Team Leader, Claims Services will support a group of adjudicators, customer-oriented professionals responsible for determining program payments across a suite of different programs.
The Role
As the Team Leader, Claims Services you will act as a hands-on functional and motivational leader to ensure that team members are empowered to provide claims support to the programs administered by Agricorp. This position reports to the Manager, Claims Services and works in partnership with the leadership team.
In this role, you will:
- Create a positive work environment by providing daily guidance and direction to Claims team members and supporting other team leaders
- Conduct formal performance evaluations, provide feedback and coaching to improve performance; address performance issues in a timely fashion
- Recruit and develop talent in accordance with corporate policies
- Provide solutions and advice as a subject matter expert in the area of Claims Services
- Demonstrate ownership of escalated, sensitive, and/or high-risk situations and take an active part in resolving them
- Continuously look for opportunities to enhance/improve the work being done, including seeking feedback from internal and external customers, interpreting information and make recommendations for change
- Conduct financial reviews and analysis with Claims Specialists on complex and payment files
- Use advanced analytical and problem solving skills to deliver optimal results
- Develop contingency plans to manage volume fluctuations and unanticipated interruptions
- Follow up on trends, create new processes and maintain and develop standard operating procedures
- Take active ownership of assigned initiatives by performing tasks necessary for successful delivery, meeting timelines and supporting reporting as required
- Participate in business planning, resource planning and goal setting with Manager, Claims Services and other Team Leaders
- Stay current on Ontario agriculture and industry trends
- Act on behalf of the Manager, Claims Services when required
Job status: Permanent position (Posting for an existing vacancy)
Salary Range: $83,016 - $97,665
Work status: Full-time in office
Location: Guelph, Ontario
What you bring
- Post-secondary degree, undergraduate level, in Economics, Finance, Commerce, Business, Agriculture or other related experience
- Minimum 5 years’ experience in claims adjudication or insurance claims in the financial services or agricultural industry
- 2-3 years team leadership and/or coaching experience
- Experience with resource management, work scheduling and goal setting
- Experience in implementing business changes and operational improvements
- Experience in communicating with diverse stakeholders
- Conflict resolution or dispute mediation experience an asset
- Additional training in accounting, risk analysis/risk management, financial analysis or leadership/supervisory training an asset
Key Competencies
- Leading teams – Lead and support individual and team performance to achieve results by creating strong morale and a feeling of belonging
- Client focus – Meet the expectations of internal and external customers through establishing effective relationships, gaining trust and respect
- Critical judgment, decision making and problem solving – Make the best decision, in a timely manner, based upon a combination of analysis, knowledge, experience and judgement
- Analytical thinking – Use facts and available information to make logical assumptions
- Quality Focus - Attend to the task at hand to minimize errors and provide consistent delivery of work to the highest possible standard
- Efficiency - Effectively plan and organize time and resources to prioritize work to effectively meet objectives
Why join Agricorp
Agricorp, an agency of the government of Ontario.
Agricorp delivers government programs. These programs help protect the livelihood of over 47,000 Ontario farmers against the many risks farm businesses face every day. Our employees are skilled professionals who respond when industry and government need us, manage public funds with great care and integrity, and deliver a quality customer experience.
Agricorp helps grow Ontario agriculture. We underwrite $6-8 billion in risk each year. The agency was established in 1997, and since then we’ve made over $8 billion in payments to farmers when they needed it most.
We believe our employees are our greatest strength, which is why we offer:
- Comprehensive health and dental benefits to keep you and your family well
- Pension plan to support your long-term financial security
- Paid vacation days and sick leave to support your overall well-being
- Work-life balance with supportive leaders who respect your time outside of work
- Opportunities for learning and growth, including mentoring, coaching, and support for professional development
Apply online
Please advise if you require accommodation during the recruitment process.
Please submit your application for this position by November 13, 2026.
We thank all applicants for their interest; however, only those selected for an interview will be contacted directly.
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