Apply now

Posted yesterday

Team leader, Management support and expertise support

@ Desjardins Technology Group

Montréal, QC · Lévis, QC

HybridFull-time8+ years experience
Apply now
SIGNALS

Overview

Desjardins Technology Group is hiring a Team Leader for management and expertise support. The role coordinates a unit's activities, action plans and initiatives, coaches a team of experienced professionals, and influences senior management on strategic business positions. The posting states a competitive salary with annual bonus, four weeks of flexible vacation, a defined benefit pension and group insurance.

Responsibilities:

  • Identifier et recommander des orientations stratégiques et des positions d'affaires
  • Planifier et exécuter les projets et activités de l'unité
  • Atteindre les cibles de temps et de budget, gérer la performance
  • Élaborer des stratégies de formation et de développement des compétences
  • Gérer le budget de l'unité

Requirements summary:

  • Baccalauréat dans un domaine connexe
  • Minimum de huit ans d'expérience pertinente
  • Connaissance du français requise
  • Expérience de coaching et de gestion d'équipe

Tools & skills

Benefits mentioned

Retirement planPaid time off
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-09
First seen by our source
2026-11-10
Source record updated
2026-11-10

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityLead
DepartmentBusiness operations
Experience8+ years
Manages peopleYes
Hours per week40 (estimated)
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesFrench, English
EducationBachelor’s degree (required)
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan, Performance bonus, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Desjardins Technology Group

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.

LinkedIn followers
379,882
People associated on LinkedIn
43,673
Reported office locations
  • 100, rue des Commandeurs, Lévis, Québec G6V 7N5, CA
  • 11 King St W, Toronto, ON M5H 4C7, CA
  • 110 9 Ave SW, Calgary, AB T2P 0T1, CA
  • 1 Complexe Desjardins, Montreal, QC H2X, CA
Business categories
  • Banking
  • InsurTech
  • Insurance
  • Financial Services
Other recorded names
  • Desjardins
Specialties
  • Services financiers
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses…

FieldValue
IndustryBanking
Company size10,001+ employees
HeadquartersLévis, Québec
Organization typePrivately Held
SpecialtiesServices financiers
Open jobs on Jobsy83
LinkedInView page
Job description

As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your initiatives require extensive knowledge of your field. You have functional authority over the team and manage individual performance. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in a wide range of other fields. You develop business positions and lead and influence senior management and decision-making bodies. More specifically, you will be required to:

  • Identify, develop and recommend strategic directions and business positions
  • Help determine your unit’s service offer and ensure your projects and activities are planned and executed
  • Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
  • Develop training and skills development strategies and action plans for team members
  • Help resolve complaints and problems in accordance with the organization’s practices
  • Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.


What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of eight years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
Action oriented, Ambiguity, Communicates effectively, Complexity, Customer Focus, Develops talent, Differences, Drive results, Engagement, Nimble learning, Strategic mindset

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management support and expertise support (FG)

Unposting Date

2026-11-24

Similar jobs

  • Team Leader - Assistance Services

    Montréal, QC +1

    Global Excel Management: Global Excel is a full-service provider of global healthcare risk management solutions.

    2+ MgmtCandidates need at least 2 years of leadership experience, English and French bilingualism, and strong coaching, decision-making, and communication skills. Insurance or travel policy knowledge and a university or college degree are preferred.

  • Team Leader, Customer Happiness

    Montréal, QC
    RemoteFull Time

    Cozey

    2+ YOECandidates need 2 to 3 years of customer support experience and proof of coaching or training colleagues. They should have handled sensitive customer conversations and recovered unhappy customers, and have used AI beyond basic prompting.

  • Team Leader, Customer Service

    Montréal, QC

    Groupe Financier AGA inc.: AGA offers a premium experience for plan sponsors and their members, providing exclusive access to a combination of expertise, multi-provider…

    8+ YOECandidates need a college diploma and eight years of group insurance experience. Excellent written and spoken French and English, Microsoft Office skills, strong organization and leadership are required.

    Microsoft Office

  • Team leader, Management support and expertise support

    Montréal, QC +1
    HybridFull Time

    Federation Caisses Desjardins

    8+ YOECandidates need a bachelor's degree in a related field and at least eight years of relevant experience, though other combinations of qualifications and experience may be considered. Fluent French is required.

    Team Leader, Third-Party Management

    Montréal, QC +1
    HybridFull Time

    Federation Caisses Desjardins

    8+ YOECandidates need a bachelor's degree in a related field, at least eight years of relevant experience (other combinations may be considered), management or mentoring experience, third-party management experience, and executive-level communication and change management experience. Knowledge of French is required.

    Performance and third-party risk dashboard

    Team leader, Management support and expertise support

    Montréal, QC +1
    HybridFull Time

    Federation Caisses Desjardins

    8+ YOEFederation Caisses Desjardins needs candidates with a bachelor's degree in a related field and at least eight years of relevant experience, though other combinations may be considered. Knowledge of French is required.

    Decision making, Meet commitments, Performance management

  • Team Leader

    Brossard, QC
    Full Time

    Dollarama: Puis, l’entreprise a connu une croissance rapide au cours des vingt années suivantes et est devenue une référence pour les ménages canadiens et une…

    1+ YOE1+ MgmtCandidates need at least one year of retail experience and one year of team management experience, plus strong leadership, communication and time-management skills. They must be comfortable in a fast-paced, high-volume store with open availability.

    Leadership, Communication skills, Merchandising, Stocking, Customer service, Cash handling

    Team Leader

    Longueuil, QC
    Full Time

    Dollarama: Puis, l’entreprise a connu une croissance rapide au cours des vingt années suivantes et est devenue une référence pour les ménages canadiens et une…

    1+ YOE1+ MgmtCandidates need at least one year of retail experience and one year of team management, plus open availability for all shifts. Strong leadership, communication, and time-management skills are needed for a fast-paced, high-volume store.

    POS

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.