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Team leader, Management support and expertise support

@ Caisse Desjardins Ontario Credit Union Inc.

New Liskeard, Ontario

On-siteFull-time2+ years experience
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Overview

Caisse Desjardins Ontario Credit Union Inc. is hiring a full-time team leader to provide management support and technical expertise to a unit of technical and support staff. The role coordinates technical activities and action plans, assigns tasks, monitors progress, manages budget and performance, and requires a college diploma and two years of relevant experience. The posting offers a competitive salary with annual bonus, four weeks of flexible vacation, a defined benefit pension plan and group insurance, on site, with French and English communication skills required.

Responsibilities:

  • Coordinate unit technical activities and action plans
  • Coach and guide technical and support employees
  • Assign tasks and monitor progress and results
  • Help develop training and skills development plans
  • Manage budget and meet targets on time and on budget

Requirements summary:

  • College diploma in a related field
  • Minimum two years of relevant experience
  • Strong oral and written French and English
  • Ability to resolve technical problems and complaints
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-12
First seen by our source
2026-11-13
Source record updated
2026-11-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentBusiness operations
Experience2+ years
Manages peopleYes
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish, French
EducationCollege diploma (required)
Perks mentionedGenerous paid time off, Flexible hours, Retirement plan, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Caisse Desjardins Ontario Credit Union Inc.

FieldValue
Open jobs on Jobsy15
Job description

As a team leader, you provide management support for the team. You coordinate your unit’s technical activities, action plans and initiatives. You coach and guide a team composed primarily of technical and support employees, assign tasks and activities, and regularly monitor progress. You support employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued.

You have functional authority over the team and manage individual performance. You solve technical problems and help develop and improve technical methods and procedures. You serve as technical collaborator for your unit and practitioners. More specifically, you will be required to:

  • Help determine your unit’s service offer and ensure your projects and activities are planned and executed.
  • Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.
  • Help develop training and skills development strategies and action plans for team members.
  • Help resolve complaints and problems in accordance with the organization’s practices.
  • Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Onsite #ON06


What you bring to the table

  • College diploma in a related field
  • A minimum of two years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients

Action oriented, Customer Focus, Differences, Directs work, Engagement, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management support and expertise support (FG)

Unposting Date

2026-12-11

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