Posted 3 days ago
Technical Analyst - POS
@ Loc Software
Laval, Quebec
Overview
Loc Software is hiring a Technical Analyst for its POS retail software, which serves high-volume independent merchants. The role involves learning the retail software in depth, resolving integration issues with third-party peripherals, payment devices and applications, and understanding client requests. The posting states hybrid remote and office work, three weeks of vacation from year one, and a pension plan with employer contribution after year one.
Responsibilities:
- Learn all technical aspects of the retail POS software
- Diagnose technical issues in depth
- Understand client issues and requests
- Resolve integration issues with third-party peripherals and payment devices
Requirements summary:
- 5+ years in customer service, technical or application support
- Experience supporting peripherals, hardware and software installations
- Experience with retail and payment systems integration
- Good communication skills
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · cats
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-04
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 5+ years |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Loc Software
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Optimizing Retail Performance
Full company description
For over 30 years, LOC Software has been at the forefront of retail technology. Our configurable suite of solutions empowers high-volume, independent merchants to optimize retail performance. Its flagship suite of software modules, ThriVersA, includes point of sale, back office, headquarters, eCommerce, self-service, loyalty, and more, giving retailers the freedom to design the solution that supports their unique processes and workflows. Our cloud and on-premises retail solutions provide the flexibility to access and manage operations from anywhere, ensuring your business runs smoothly, whether you’re in-store, at headquarters, or on the go.
- LinkedIn followers
- 7,070
- People associated on LinkedIn
- 116
- Reported office locations
- 1867 Rue Berlier, Laval, Quebec H7L 3S4, CA
- 8408 Six Forks Rd, Suite 203, Raleigh, North Carolina 27615, US
- Other recorded names
- LOC Software
- Specialties
- Point of Sale Systems
- Inventory Control
- Merchandising Management
- Headquarters and Host
- Customer Loyalty & Analytics
- Mobility & E-Commerce Applications
- and Targeted Transaction Based Promotions
- Profile identifies a recruitment agency
- No
For over 30 years, LOC Software has been at the forefront of retail technology. Our configurable suite of solutions empowers high-volume, independent merchants to optimize retail performance. Its flagship suite of software modules, ThriVersA, includes point of sale, back office, headquarters, eCommerce, self-service, loyalty, and more, giving retailers the freedom to design the solution that supports their unique…
| Field | Value |
|---|---|
| Industry | Software Development |
| Company size | 51-200 employees |
| Headquarters | Laval, Quebec |
| Organization type | Privately Held |
| Year founded | 1987 |
| Specialties | Point of Sale SystemsInventory ControlMerchandising ManagementHeadquarters and HostCustomer Loyalty & AnalyticsMobility & E-Commerce Applicationsand Targeted Transaction Based Promotions |
| Open jobs on Jobsy | 7 |
| View page |
Build What’s Next in Retail Technology
At LOC, you'll join a collaborative team dedicated to shaping the future of retail. We foster an environment where people feel supported, challenged, and empowered; believing this is key to great work. You'll have the opportunity to build your career, whether you're innovating new solutions, providing customer support, or driving initiatives across teams. We value ownership, continuous learning, and forward thinking in everything we do.
Who is LOC Software?
For over 30 years, LOC Software has delivered retail technology that drives performance. Our configurable, modular platform, including ThriVersA, empowers high-volume independent merchants across many retail environments including retail, grocery, pharmacy and fuel with POS, back office, eCommerce, loyalty, and more. With cloud and on-premises flexibility, we enable retailers to operate, adapt, and grow, anywhere.
Your main Challenges
- Learning all technical aspects of the retail software
- Develop the ability to dive deep into technical issues
- Developing abilities to understand clients’ issues and requests
- Provide solutions to software integration issues with third parties (peripherals, payment devices and applications).
What You Bring with you
- + 5 years of experience in customer service, technical and application support
- Experience supporting peripherals, computer hardware, and software installations
- Experience with retail and payment systems integration and devices
- Good communication skills
Our Great Benefits
- Minimum of three weeks of vacation from the first year
- Group insurance, long-term disability, medication, dental, eyes…
- Pension plan with employer contribution after year one
- Five personal time off (PTO days after three months
- Remote work flexibility: Hybrid (Remote and office work)
***The use of the masculine gender in this document is for the sole purpose of brevity**
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