Technical Consultant, D365 Customer Engagement

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

Are you Dynamics 365 Customer Engagement expert?

We are looking for a professional and engaging Dynamics 365 customer engagement technical consultant for our Data & Dynamics team to be based out of our Toronto, Vancouver, Edmonton, or Calgary branch! You will use your deep and expert knowledge of sales, marketing, customer service, field service, and project service automation processes

A Day in the Life:

• Support D365 Customer Engagement portfolio by working with customers and internal stakeholders (business clients, business analysts, developers, architects, other consultants), defining customer solutions, and delivering engagements that are innovative and exceed business requirements
• Hands on code development for new features, enhancements and bug fixing in D365 CRM/CE
• Own Microsoft Dynamics 365 CE development pipeline
• Provides technical solutions in the form of software products, customizations, and integrations to meet business needs within D365 CRM
• Promotes thereusability of technical components and the adoption of standard functionalities
• Maintain D365 critical technical documentation up to date such as customizations, integrations, and core configurations

What You Bring:

• 4+ years of industry experience working with Dynamics 365 Customer Engagement or Power Platform Development (Model-driven Apps, Canvas Apps, & Power Automate, Dataverse, Power BI)
• Experience with development of Azure logic apps and Azure functions and Power BI development.
• Experience with API or REST services integrations
• Understanding of how to implement solutions with multiple data sources
• Willing to learn latest Microsoft enterprise cloud technologies such as Dynamics 365 CRM, Office 365, Microsoft Azure.
• Good working knowledge on .Net, C#, asp.Net, MVC, JavaScript, SSL, HTML and CSS
• Experience with installation and configuration of data gateways

What Makes You Extra Awesome:

• Post-secondary education
• Designations such as Dynamics 365 Customer Service Technical Consultant Associate, Power Platform Functional Consultant, Scrum, and Prosci

Why Work at Long View?

• Great people and culture
• Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
• Interesting work – Be part of exciting projects while accessing all the latest technologies
• Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know