Posted 2 months ago
Technical Enterprise Program Manager
@ Planned
Montréal, Quebec
Overview
Planned is hiring a Technical Enterprise Program Manager to own the success of a dedicated enterprise account in its Montreal headquarters. The role leads implementation, integration and workflow projects, bridges client stakeholders with Product, Engineering and Operations, and identifies expansion opportunities with the Account Manager. Travel up to 20% is required.
Responsibilities:
- Own the success of the client's event program
- Lead implementation, integration and improvement projects
- Manage project plans, timelines and risks
- Coordinate Product, Engineering, Operations and Finance teams
- Monitor program performance and report recommendations
Requirements summary:
- Experience in technical program management, implementation or enterprise SaaS
- Experience leading complex cross-functional projects
- Strong project and stakeholder management skills
- Ability to translate business needs into technical requirements
- Strong communication and executive presence
Tools & skills
Source and dates
Source type not verified · gem
- Employer posting date
- 2026-09-01
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Project management |
| Hours per week | 40 (estimated) |
| Travel | air: moderate |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Planned
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The AI that runs every enterprise event.
Full company description
The AI that runs every enterprise event.
- LinkedIn followers
- 9,152
- People associated on LinkedIn
- 88
- Reported office locations
- 300 Rue de la Montagne, Montreal, Quebec H3C 2B1, CA
- New York City, Manhattan 10038, US
- 65 Queen St W, Toronto, Ontario M5H, CA
- Business categories
- Events
- Event Management
- Other recorded names
- Planned
- Specialties
- Events
- Technology
- Corporate events
- Event management
- Sourcing
- Procurement
- and Event Tech
- Profile identifies a recruitment agency
- No
- Reported total investment
- 48,867,518
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The AI that runs every enterprise event.
| Field | Value |
|---|---|
| Industry | Technology, Information and Internet |
| Company size | 51-200 employees |
| Headquarters | Montreal, Quebec |
| Organization type | Privately Held |
| Year founded | 2018 |
| Specialties | EventsTechnologyCorporate eventsEvent managementSourcingProcurementand Event Tech |
| Open jobs on Jobsy | 11 |
| View page |
Dedicated Enterprise Account
Reports To: Head of Customer Success
Location: In Person - Montreal Head Quarter
About the Role
Planned is looking for an Enterprise Technical Program Manager to own the success of a dedicated enterprise account.
This person will lead strategic projects across the account, including platform implementation, integrations, workflow improvements, and product initiatives. They will act as the bridge between the client’s stakeholders and Planned’s Product, Engineering, Customer Success, and Operations teams.
The role will also work closely with Customer Success Leads and Event Managers to ensure events are executed successfully, risks are identified early, and recurring issues are resolved at the program level.
In partnership with the Account Manager, this person will identify adoption opportunities, client needs, and signals for commercial expansion.
What You’ll Do
- Own the overall success and performance of the client’s event program.
- Lead implementation, integration, and operational improvement projects.
- Translate client needs into clear technical and operational requirements.
- Manage project plans, timelines, risks, dependencies, and stakeholder communication.
- Coordinate across Product, Engineering, Customer Success, Event Operations, Supply, and Finance.
- Partner with Event Managers and Customer Success Leads to support successful event execution.
- Identify recurring issues and lead scalable solutions.
- Drive adoption of Planned’s platform, services, and standardized workflows.
- Monitor program performance and provide clear reporting and recommendations.
- Partner with the Account Manager to identify expansion opportunities.
What We’re Looking For
- Experience in technical program management, implementation, customer success, or enterprise SaaS.
- Experience leading complex cross-functional projects.
- Strong project management and stakeholder management skills.
- Ability to translate business needs into technical requirements.
- Strong communication and executive presence.
- Comfortable working across technical, operational, and commercial teams.
- Analytical, organized, and able to operate in ambiguity.
- Willingness to travel up to 20%.
About Planned
Planned is an enterprise meetings and events platform combining software and managed services to help organizations run events efficiently, predictably, and at scale.
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