Posted 15 days ago
Technical Lead, Production
@ Shoppers Drug Mart
Richmond Hill, Ontario
Responsibilities:
- Soutenir la production quotidienne et répartir les ressources
- Dépanner les équipements d’automatisation en premier niveau
- Optimiser les robots et les flux de travail
- Former les assistants en pharmacie et les vérificateurs
- Analyser le TRG et les données de performance
Requirements summary:
- Expérience avec des équipements d’automatisation en production ou en santé
- Capacité de dépannage technique et souci du détail
- Leadership et esprit d’équipe éprouvés
- Disponibilité pour quarts variés, fins de semaine et jours fériés
- Connaissance de l’industrie pharmaceutique un atout
Tools & skills
Source and dates
Employer career site / ATS feed · paradox
- Employer posting date
- 2026-10-23
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-23
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Lead |
| Department | Manufacturing & production |
| Hours per week | 40 (estimated) |
| Schedule | holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Store, Plant or factory |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English, French |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Shoppers Drug Mart
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.
- LinkedIn followers
- 223,578
- People associated on LinkedIn
- 33,474
- Reported office locations
- Toronto, Ontario, CA
- Business categories
- Cannabis
- E-Commerce
- Health Care
- Medical
- Mobile Apps
- Online Portals
- Pharmaceutical
- Telehealth
- Drug & Health Stores
- Retail and wholesale
- Other recorded names
- Shoppers Drug Mart
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Public Company |
| Open jobs on Jobsy | 3,434 |
| View page |
Lieu:
100 East Beaver Creek Road, Richmond Hill, Ontario, L4B 1J6Chez Shoppers Drug Mart/Pharmaprix, nous innovons en matière de santé et de bien-être au Canada. Des ordonnances aux cliniques sans rendez-vous, en passant par un programme de fidélisation des plus appréciés, nous prenons soin de nos clients et les soutenons grâce à des nouvelles approches tous les jours.
Avec plus de 1 300 magasins détenus et exploités localement d’un océan à l’autre, le réseau de Shoppers Drug Mart/Pharmaprix est un milieu de travail et de magasinage formidable. Nous sommes déterminés à bâtir une équipe talentueuse prônant la collaboration, la générosité et l'inclusion. Joignez-vous à notre équipe et contribuez à créer un avenir sain pour votre carrière et pour tous les Canadiens.
Pourquoi ce role est-il important?
The Technical Lead role is a key operational role that specializes in either production coordination or technical automation support to ensure seamless pharmacy fulfillment processes. Reporting to the Supervisor, this individual will support daily production workflows, lead automation optimization efforts, and act as a liaison between frontline staff, leadership, and vendors. The ideal candidate is a hands-on problem-solver who thrives in a fast-paced, team-oriented environment and has a strong understanding of automated pharmacy systems and operational excellence.
We are hiring an Overnight Technical Lead, Production. The scheduled shift will be OVERNIGHT (10pm-6am) Sunday to Thursday with requirements to work some statutory holidays and weekends and be flexible to cover other shifts based on business needs.
Key Responsibilities
Operational Support & Leadership
- Serve as the first point of contact for team members to resolve workflow and task issues before escalating to leadership.
- Monitor and support daily production status, including reassignment of stores and shifting resources to ensure optimal workload distribution.
- Provide regular supplies to team members (e.g., PPE, office materials, printer and robot consumables).
- Conduct quality checks and support the implementation of quality initiatives.
- Assist with general Pharmacy Assistant duties as required to maintain continuity of operations.
- Collaborate actively with leadership and cross-functional teams to ensure alignment of daily objectives.
Automation Optimization & Technical Support
- Provide first-level technical troubleshooting for automation equipment, escalating issues to vendors when necessary.
- Optimize robot functionality through calibration and alignment of workflows (DSP, non-DSP, backorders).
- Maintain and audit automation tracking tools (e.g., optimization tracker, performance logs).
- Monitor automation changes and their impacts, ensuring sustainable resolutions.
- Support and track inventory and maintenance parts related to automation systems.
- Execute and follow up on preventative maintenance plans.
Training, Monitoring & Continuous Improvement
- Develop and deliver training sessions to Pharmacy Assistants and Verifiers on basic automation troubleshooting and maintenance.
- Analyze OEE (Overall Equipment Effectiveness) and machine performance data to identify areas of loss and implement process improvements.
- Participate in identifying and implementing process enhancements to drive service excellence.
Skills & Qualifications
- Experience with automation equipment, software, and tools in a production or healthcare environment.
- Technical troubleshooting ability with a strong attention to detail and accuracy.
- Effective verbal and written communication and interpersonal skills.
- Excellent organizational and time management skills; able to prioritize tasks under pressure.
- Proven leadership and team collaboration skills.
- Demonstrated creative problem-solving and decision-making capabilities.
- Positive, cooperative, and team-oriented mindset.
- Flexibility to work various shifts, including occasional weekends and statutory holidays.
- Familiarity with the pharmaceutical or healthcare industry is an asset.
Pourquoi travailler chez Shoppers Drug Mart?
En agissant à titre de consultant qui soutient les clients internes et les pharmaciens-propriétaires affiliés, vous acquerrez une expérience unique au secteur du commerce du détail tout en travaillant pour une marque nationale primée. Vous bénéficierez du Programme d’achat des employés, d’une rémunération concurrentielle et de possibilités d’apprentissage en ligne par l’intermédiaire de Académie.
Prenez en main votre emploi et trouvez d’autres façons de vous soucier de votre travail, de vos collègues, des clients et des membres de la collectivité.
Comment Réussir:
Chez Shoppers Drug Mart/Pharmaprix, nous recherchons toujours des personnes formidables pour continuellement renforcer notre culture. Nous croyons que les gens formidables façonnent nos valeurs, sont authentiques, bâtissent la confiance et créent des liens.
Si cela vous ressemble et que vous êtes ouvert d’esprit, que vous avez une bonne attitude face aux changements et que vous aimez les défis d’un environnement de travail aux détails dynamiques, postulez aujourd’hui.
Type d'emploi:
Temps pleinType de Rôle:
Poste régulierShoppers Drug Mart/Pharmaprix considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de force. Nous nous sommes donné comme priorité de refléter la diversité croissante du Canada dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des accommodements sont disponibles sur demande pour les postulants et collègues atteints d’un handicap.
En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.
Remarque : Si vous avez accès à Libre-service de l’employé (ESS) dans Workday, veuillez postuler à cet emploi en utilisant l’application Workday.
Hiring Range / Échelle salariale à l’embauche :$19.60 - $26.95 / 19,60$ - 26,95$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.#FR
#SS #PHARM #ONJournal
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