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Posted 16 days ago

Technical Product Owner

@ Staples Canada

Richmond Hill, Ontario

Full-time6+ years experience
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Overview

Staples Canada is hiring a Technical Product Owner for its Retail Technology team, a full-time hybrid role based in Richmond Hill with 4 days onsite. The role evaluates and implements new retail technology and proof-of-concept projects for employees and customers, bridging the Technology team and the business lines. Benefits include associate discount, health and dental coverage, RRSP/DPSP and performance bonuses.

Responsibilities:

  • Work with business stakeholders to identify solutions
  • Research and assess new technologies and advise leadership
  • Create and maintain product roadmaps for the applications in the portfolio
  • Report roadmap health and progress to senior leadership
  • Partner with vendors and support the RFQ process

Requirements summary:

  • 6-8 years as a business analyst or technical role in retail
  • 5+ years in large-scale technology implementations
  • Degree in business, economics or engineering
  • Strong knowledge of retail products, solutions and IT infrastructure
  • Creative problem solver comfortable with ambiguity

Tools & skills

Benefits mentioned

Health insuranceDentalRetirement plan
Source and dates

Employer career site / ATS feed · oraclecloud

Employer posting date
2026-10-27
First seen by our source
2026-10-27
Source record updated
2026-11-12

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentBusiness operations
Experience6+ years
Hours per week40 (estimated)
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
EducationBachelor’s degree (required)
Fields of studyBusiness, Economics, Engineering
Perks mentionedRetirement plan, Performance bonus, Employee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

Staples Canada

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples is where smart meets streamlined. Headquartered in Richmond Hill, Ontario, Staples Canada has proudly served Canadians for over 30 years. With 11,000+ associates and nearly 300 stores, corporate offices, and distribution centres, we’re deeply rooted in communities from coast to coast. Explore more at www.staples.ca or follow us @StaplesCanada.

LinkedIn followers
77,889
People associated on LinkedIn
4,333
Reported office locations
  • 6 Staples Avenue, Richmond Hill, Ontario L4B 4W3, CA
Other recorded names
  • Staples Canada
  • Staples
Specialties
  • Ink & Toner
  • Paper
  • Office Supplies
  • School Supplies
  • Cleaning & Facilities
  • Technology & Electronics
  • Mailing
  • Shipping & Packing
  • Small Business
  • Arts & Crafts
  • Tech Services
  • and Tech Services
Profile identifies a recruitment agency
No

At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples…

FieldValue
IndustryRetail
Company size10,001+ employees
HeadquartersRichmond Hill, Ontario
Organization typePrivately Held
SpecialtiesInk & TonerPaperOffice SuppliesSchool SuppliesCleaning & FacilitiesTechnology & ElectronicsMailingShipping & PackingSmall BusinessArts & Crafts
Open jobs on Jobsy682
LinkedInView page
Job description

Some of what you will do:

The Retail Technology Technical Product Owner will be responsible for evaluating and implementing new solutions, and delivering new proof-of-concept projects at Staples for both employees and customers. This role is the conduit between the Technology team and the lines of business. They translate the requirements from the business teams, and has an understanding of its execution from a technology perspective. This role builds relationships and liaises with various stakeholders, internal and external, to understand the impact of any changes to products or services on our employee processes and customer engagement.

Specifically, You Will:

  • Work with business stakeholders to identify solutions which enable their line of business
  • Research and assess new technologies and provide recommendations to leadership team
  • Champion the needs of the business throughout the product lifecycle and ensuring what is delivered meets the original objectives
  • Ensure successful product delivery by proactively identifying risk and implementations migrations
  • Create and maintain product roadmaps for the applications within your portfolio
  • Provide updates to senior leadership on health and progress of product roadmaps
  • Always be on the lookout for ways to improve process and implement new technologies
  • Work within a team of product owners, developers and quality assurance analyst
  • Partners with vendors on current and future product needs. Supports the requests for quotes (RFQ) process with vendors, including analysis of vendor options when exploring new vendor relationships.
  • Identify, communicate and/or escalate issues, risks/dependencies, change requests and status to manage stakeholders’ expectations.

Some of what you need:

  • 6-8 years working as a business analyst or technical role within the retail industry
  • 5+ years in large scale technology implementations across an organization
  • Strong knowledge of emerging or available retail products and solutions
  • Degree in business, economics or engineering with relevant work experience
  • Strong understanding and working knowledge of IT Retail Technology and Infrastructure.

  • You are a creative problem solver who thinks digital first and can work in an ambiguous environments

  • A team player who is willing to share knowledge within the team and help others grow

  • You are always up to date on new technologies and how the industry is changing

  • A strong understanding of retail applications and operation models

  • Can distill complex details into a concise and clean manner for decision making purposes

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.

Some of what you will get:

  • Associate discount

  • Health and Dental benefits

  • RRSP/DPSP

  • Performance bonuses

  • Learning & Development programs

  • And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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