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Technical representative

@ MAPEI Canada

Brampton, Ontario

Full-time
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Overview

MAPEI Canada is hiring a Technical Representative for its Tile & Stones/Floor covering division. The role provides technical support, investigates product complaints, supports sales, visits job sites and delivers training in an assigned sales region. It is a full-time position reporting to the Technical Services Manager.

Responsibilities:

  • Conduct product training seminars in an assigned sales region
  • Respond to customer technical inquiries and product complaints
  • Write technical recommendations, bulletins and specifications
  • Visit job sites to evaluate problems and support sales representatives
  • Evaluate new and competitive products with the Laval technical service team

Requirements summary:

  • Knowledge of tile, stone and floor covering products
  • Regular use of computer systems and software
  • Professional written and oral communication
  • Occasional travel within Canada

Tools & skills

Source and dates

Job-board feed · jobillico

Employer posting date
2026-10-05
First seen by our source
2026-10-12
Source record updated
2026-10-28

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

DepartmentBusiness development
Hours per week40 (estimated)
Travelair: minimal · ground: moderate
Work settingClient sites, Office
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

MAPEI Canada

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

World-leading adhesives, sealants, chemical products manufacturer for building and restoration.

Full company description

MAPEI Canada is part of the MAPEI Group, a family-owned global leader in adhesives, sealants, and chemicals for the construction industry. With 109 plants in 59 countries and more than 14,000 employees worldwide, the success of MAPEI rests on four pillars: specialization, internationalization, research and development, and sustainability. In Canada, MAPEI manufactures at five plants coast-to-coast. Our products are behind major sports venues, iconic buildings, transportation systems, tunnels, bridges, and the essential infrastructure that keeps the country running, including our homes. From landmark projects to everyday community spaces, MAPEI Canada helps build sustainable environments where Canadians live, work, and play.

LinkedIn followers
15,771
People associated on LinkedIn
169
Reported office locations
  • 2900 Av Francis-Hughes, Laval, QC H7L 3J5 , CA
  • 95 Walker Dr, Brampton, Ontario L6T 5K5, CA
  • 7440 Vantage Way, Delta, British Columbia V4G 1H1, CA
  • 292135 Crosspointe Drive, Calgary, AB T4A 0T5, CA
  • 2035 Boulevard Dagenais O, Laval, Quebec H7L 5V1, CA
Other recorded names
  • MAPEI Canada
Specialties
  • Tile and Stone Installation Systems
  • Concrete Restoration Systems
  • Floor Covering Installation Systems
  • Waterproofing
  • Sports Flooring
  • Wood Flooring
  • Admixtures for Concrete
  • Structural Strengthening
  • Underground Construction
  • Cement Additives
  • Cementitious and Resin Flooring Systems
  • Adjuvants
  • Sols industriels
  • Renforcement structural
  • Carreaux et pierres
  • Béton
  • Revêtements de sol
  • Terrains sportifs
  • Membranes
  • Ciments-colles
  • and Imperméabilisation
Profile identifies a recruitment agency
No

MAPEI Canada is part of the MAPEI Group, a family-owned global leader in adhesives, sealants, and chemicals for the construction industry. With 109 plants in 59 countries and more than 14,000 employees worldwide, the success of MAPEI rests on four pillars: specialization, internationalization, research and development, and sustainability. In Canada, MAPEI manufactures at five plants coast-to-coast. Our products are…

FieldValue
IndustryManufacturing
Company size501-1,000 employees
HeadquartersLaval, QC
Organization typePrivately Held
Year founded1978
SpecialtiesTile and Stone Installation SystemsConcrete Restoration SystemsFloor Covering Installation SystemsWaterproofingSports FlooringWood FlooringAdmixtures for ConcreteStructural StrengtheningUnderground ConstructionCement Additives
Open jobs on Jobsy13
LinkedInView page
Job description

With over 80 years of experience, MAPEI is now one of the leading global manufacturers of chemical products for the building industry. We offer high-quality, durable products that care for both the planet and people. We rely on this same expertise to contribute to the most important architectural and infrastructural works in the world, including projects in the housing sector and the renovation of historic buildings.

Come join the MAPEI company as a Technical Representative for our Tile & Stones/Floor covering division.

Under the responsibility of the Technical Services Manager, the person in this position is responsible for providing general technical support (while focusing on their respective product group), investigating product complaints, supporting sales, visiting job sites, creating/giving training sessions in an assigned sales region, helping with product development, and writing technical correspondence including bulletins/specifications.

Main tasks and responsibilities of the position:

  • Conducts training seminars on product education and updates;
  • The position involves regular use of computer systems and software;
  • Responds promptly and professionally when returning telephone calls and replying to correspondence and emails on the use of MAPEI's products (ceramic, resilient and accessories);
  • Makes or reviews written technical recommendations;
  • Handles and resolves product complaints;
  • Works with colleagues in the Technical Service department in Laval to arrange, stage and perform product applications to evaluate new, reformulated or competitive brands to assist with sales support, system recommendations and new product development.
  • Responsible for analysis and product crossover research;
  • Produces requested reports;
  • Writes articles for magazines;
  • Must be able to travel in Canada occasionally;
  • Assists Sales Representatives by visiting sites with specifications, evaluation of problems and follows-up on file;
  • Performs other tasks as required.

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