Technical Services Controls Specialist - Locomotive Systems

Join us in Advancing the Environmental Global Impact within the Rail Industry

For nearly 40 years, ZTR has designed, developed and released products that have a positive environmental impact within the Locomotive Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to play and we take ours seriously.

ZTR offers a casual working environment and a group of friendly and talented industry leaders passionate about combating climate change. We encourage and support employees to find long-term success and explore opportunities that play into their strengths and passions. We value lateral moves as much as vertical promotions; we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to build a rewarding career at ZTR.

What You’ll Do

Work on real locomotive control systems, not just a desk or test bench!

ZTR is looking for a Technical Services Control Specialist to troubleshoot, commission, and support advanced locomotive control products used by railway customers. You'll work directly with electrical and PLC-based control systems, solve challenging field problems, support customers remotely and on-site, and become a subject-matter expert on locomotive systems. If you enjoy controls, electrical troubleshooting, and figuring out why complex equipment isn't behaving the way it should, this is a role where you'll get to see the complete system in action.

New graduates are welcomed to apply!

As a Technical Services Controls Specialist you will:

• Build Deep Technical Expertise: Gain hands-on exposure to controls, electrical systems, product engineering, commissioning, and real-world troubleshooting, with opportunities to develop into senior technical and leadership roles across ZTR.
• Program, Configure & Troubleshoot: Work with ZTR locomotive systems, products, and solutions to ensure reliable operation and performance.
• Deliver Exceptional Customer Support: Provide technical assistance to customers through both on-site field support and remote telephone support.
• Travel & Gain Hands-On Experience: Periodically travel to rail customer locations across Canada and the United States to troubleshoot issues, commission new systems, and support installations.
• Provide Customer Training: Deliver on-site technical training sessions and presentations to customers.
• Support Sales & Projects: Assist with sales-related activities and project management tasks as assigned.
• Participate in On-Call Rotation: Share after-hours customer support responsibilities through a rotating team schedule. On-call duties are distributed across the team, so you are not continuously on call.
  

Qualifications:

You should have

• Electrical/electronics or controls fundamentals
• Ability to understand schematics
• Structured troubleshooting ability
• Strong customer communication
• Willingness to travel
• Desire to learn complex equipment

Great if you also have

• PLC experience
• Industrial Controls
• CAN/J1939/Industrial Communications
• Commissioning experience
• Railway/heavy equipment experience
• Field service experience

Please apply even if you don’t qualify for all responsibilities or skills, we still want to hear from you!

This role is open as we're looking to expand our team!

The annual base salary is determined through comprehensive market research and considers factors including qualifications, skills, education, relevant experience, work location, internal equity, and alignment with local and industry market data. Our job titles may span more than one career level. Employees may also be eligible for our comprehensive benefits package, including Employer RRSP matching. Salary ranges listed in job postings are subject to change. All employment offers are contingent upon satisfactory reference and background checks, as well as proof of eligibility to work in Canada.

Why Choose ZTR?

ZTR offers a positive working environment and a group of friendly and talented industry leaders passionate about driving environmental and financial benefits for our clients. We encourage and support employees to find long-term success and explore opportunities that play into their strengths and passions. We value lateral moves as much as vertical promotions; we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to build a rewarding career at ZTR.

We are looking for flexible, compassionate and enthusiastic individuals who thrive in a fast-paced working environment, and who are looking for long-term, meaningful employment in a career that makes a real difference.

At ZTR, we continuously promote a healthy balance between work, fun and family. This is a place where employees make a difference in our company and within our customers’ organizations. You will have the ability to direct your career path at ZTR as we are rapidly growing with numerous opportunities for professional growth and development.

ZTR Control Systems provides accommodations for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact Human Resources. We will address information received regarding the accommodation needs of applicants in confidence.

At ZTR, we're proud to share that we do not use AI tools when screening and evaluating candidates throughout our recruitment processes. All hiring decisions are carefully made by our recruiting team. We thank all who apply to our roles. Please be advised that due to a large volume of applications, we will only contact candidates that we decide to proceed with via email or phone.