Posted 11 days ago
Technicien(ne) informatique
@ Robover
Québec, Quebec
Overview
Robover is hiring a full-time IT technician, working under the IT Director, to support office and plant users and manage the company's computer infrastructure. The role covers hardware and software support, networks, telephony, system access and security, with after-hours support required and a first-shift schedule.
Responsibilities:
- Offrir du soutien technique 24/7 aux utilisateurs
- Gérer et maintenir le réseau informatique et les serveurs
- Gérer les systèmes téléphoniques fixes et mobiles
- Gérer les accès aux systèmes et la sécurité des données
- Documenter les incidents et tenir la documentation technique à jour
Requirements summary:
- Diplôme en informatique de 5 ans ou expérience pertinente
- Solide connaissance des environnements Microsoft (Windows, Office 365, Intune)
- Connaissance de Ubiquiti, Meraki et Fortinet (atout)
- Connaissance de la téléphonie IP et de la gestion de serveurs
- Capacité de communiquer en anglais, à l'oral et à l'écrit
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-26
- First seen by our source
- 2026-10-27
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Office, Plant or factory |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | Bachelor’s degree (preferred) |
| Fields of study | computer science |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Robover
| Field | Value |
|---|---|
| Open jobs on Jobsy | 5 |
Job Summary
Under the supervision of the IT Director, the IT technician provides technical support to users as well as the management and maintenance of the company's technological infrastructures. He actively participates in the maintenance, improvement and security of computer systems in order to guarantee the continuity of operations, both in the office and in the factory.
Key Responsibilities
- Offer 24/7 technical support (software and hardware) to office and plant users;
- Respond to requests for assistance, analyze and solve problems by proposing effective and sustainable solutions;
- Ensure the management and maintenance of the computer equipment (computers, printers, peripherals) and analyze the needs for office equipment;
- Manage and maintain the computer network (LAN/WAN, servers, switches, firewalls, etc.);
- Manage and maintain telephony systems (fixed and mobile);
- Manage access to systems (Office 365, software, network, electronic access);
- Contribute to the management of the security of sensitive data;
- Document incidents encountered, keep technical documentation up to date and collaborate in its writing;
- Actively participate in the development, optimization and continuous improvement of computer systems;
- Apply and enforce best practices and IT security principles.
Experience/Requirements
- Minimum 5-year degree in computer science and/or relevant experience;
- Strong knowledge of technical support, network management and Microsoft environments (Windows, Office 365, Intune);
- Knowledge of Ubiquiti, Meraki and Fortin equipment is an asset
- Knowledge of NinjaOne an asset
- Knowledge of server management, computer security and IP telephony;
- Ability to solve complex problems and work under pressure;
- Autonomy, sense of priorities and excellent customer service;
- Availability for after-hours support.
- Be able to communicate in English both orally and in writing.
Shift
First Shift (Canada)Journal
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