Posted 9 months ago
TechOps Engineer
@ AutoTrader.ca
Toronto, Ontario
Overview
AutoTrader.ca (TRADER) is hiring a permanent full-time Tech Ops Engineer in Etobicoke within its AutoSync team. The role troubleshoots escalated database and user interface issues, creates bug-fix tickets for Agile teams, and manages third-party escalations. Base salary is $65,000 to $70,000 CAD, with benefits including a 3% matching pension and an annual bonus.
Responsibilities:
- Troubleshoot and resolve escalated database and user interface issues
- Create bug-fix and enhancement tickets for Agile teams
- Assist with QA as required
- Manage ticket escalations to third-party providers
- Complete special projects as requested
Requirements summary:
- University degree in Information Technology or Computer Science
- 2 to 5+ years of support experience
- Solid database and SQL skills
- Experience with Microsoft Azure
- Understanding of server management
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2026-02-14
- First seen by our source
- 2026-10-19
- Source record updated
- 2026-10-19
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | IT |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Fields of study | Information Technology, Computer Science |
| Perks mentioned | Retirement plan, Performance bonus, Employee discount, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
AutoTrader.ca
| Field | Value |
|---|---|
| Open jobs on Jobsy | 33 |
We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.
Learn more at tradercorporation.com.
This role will be within the AutoSync team. AutoSync supports over 3,500 dealerships nationwide, delivering cutting-edge software tools to simplify operations, boost marketing, and drive sales.
Role: Tech Ops Engineer (Permanent Fulltime)
Location: Etobicoke
The Tech Ops Engineer has responsibility for troubleshooting and resolving escalated issues with databases and user interfaces. Working in a team environment, assist in providing a safe, stable, and reliable online experience for our customers.
What you’ll do
- Troubleshoot and resolve escalated issues, including root cause resolutions and suggestions for improvements
- Create bug-fix and enhancement tickets for Agile Dev teams and assist with QA as required
- Manage ticket escalations to 3rd party providers
- Complete special projects as requested
What you bring to the table
- Problem Solving Skills
- Troubleshooting Skills
- Customer Focus
- Results-Oriented
Must have experience
- University Degree in Information Technology/Computer Science
- 2 – 5+ years of support experience
- Solid Database and SQL skills
- Experience with Microsoft Azure
- Understanding of Server Management
What’s in it for you…
- Gym discounts
- Employee and Family Assistance program
- Virtual wellness events
- Conferences & training budget
- Regular internal training programs
- Financial planning with 3% matching Pension
- Competitive salary
- Annual bonus structure
Compensation
Our ranges reflect the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings.
The base salary range for this position is
$65,000—$70,000 CAD
Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.
Vacancy Status: This job posting is for an existing vacancy.
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