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Posted 17 days ago

Test Administrator

@ Pearson

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Hamilton, Ontario

$18.95/hrPart-time1+ years experience
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SIGNALS

Overview

Pearson is hiring a regular part-time Test Administrator in Hamilton, ON, to run secure exam delivery and customer service at its test centre. The role covers site opening and closing, checking in examinees, monitoring testing and maintaining a clean, secure environment. The posting states a starting pay of $18.95/hr, 5 to 15 hours per week, and shifts between 7 am and 6 pm, Monday to Friday, with Saturday hours to 8 pm.

Pay:

$18.95 an hour

Responsibilities:

  • Open and close the test centre on schedule
  • Check in examinees and verify identification
  • Monitor examinees and maintain a secure testing environment
  • Work with technical support on issues
  • Keep the centre clean and tidy

Requirements summary:

  • High school diploma or equivalent required
  • One year or more customer service experience preferred
  • Strong communication and customer service skills
  • Intermediate Microsoft Office and Windows skills
  • Available for flexible shifts, 7 am to 6 pm weekdays and to 8 pm Saturday
  • Able to stand, sit and lift 20 lbs

Tools & skills

Microsoft OfficeWindowscomputerfaxtelephone
Source and dates

Employer career site / ATS feed · oraclecloud

Employer posting date
2026-10-20
First seen by our source
2026-10-20
Source record updated
2026-10-20

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience1+ years
Hours per week10
Scheduleday, evening, weekends
Travelair: none · ground: minimal
Work settingOffice
PositionSitting and standing
Physical demandsphysical low · lift 20 lb · computer moderate
LanguagesEnglish
EducationHigh school (required), Bachelor’s degree (preferred)

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Pearson

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

Our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That’s why our c. 20,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world’s leading learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn’t just what we do. It's who we are.

LinkedIn followers
1,230,320
People associated on LinkedIn
12,041
Reported office locations
  • 80 Strand, London, WC2R 0RL, GB
  • 221 River St, Hoboken, NJ 07030, US
  • 26 Prince Andrew Pl, Toronto, ON M3C 2H4, CA
  • 2510 N Dodge St, Iowa City, IA 52245, US
  • 5715 W Old Shakopee Rd, Minneapolis, MN 55437, US
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  • 6301 Silver Dart Dr, Mississauga, ON L5P 1B2, CA
  • 19500 Bulverde Rd, San Antonio, Texas, US
  • 2500 Louisiana Blvd NE, Albuquerque, NM 87110, US
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  • 2 Capital Plaza, Concord, NH 03301, US
  • 8517 Excelsior Dr, Madison, WI 53717, US
Business categories
  • Training
  • Higher Education
  • Media and Entertainment
  • Publishing
  • Books
  • Education
  • EdTech
  • Digital Media
  • Artificial Intelligence (AI)
Other recorded names
  • Pearson
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

Our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That’s why our c. 20,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world’s leading learning company, serving customers in nearly 200 countries with digital…

FieldValue
IndustryEducation
Company size10,001+ employees
HeadquartersLondon
Organization typePublic Company
Open jobs on Jobsy9
LinkedInView page
Job description

Job Description

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for
information technology, academic, government, and professional testing programs around
the world. Pearson VUE provides a full suite of services from test development to data
management and delivers exams through the world’s most comprehensive and secure
network of test centers in more than 180 countries, where we validate the skills and
knowledge of millions of individuals every year. Pearson VUE offers a great environment to
start or grow your career, we are now hiring for a Regular Part-time Test Administrator to join our team-based Hamilton, ON, Canada

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach
and market-leading businesses. Pearson is listed on both the London and New York stock
exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career; we are now hiring a regular part-time Test Center Administrator to join our team in Hamilton, ON.

SCHEDULE REQUIREMENTS:

Our ideal candidate demonstrates flexibility and teamwork.

Available and willing to travel to other locations. This is strictly a part-time position and will remain as such

Ability to work 5 to 15 hours per week with an expectation to work more hours as needed

Employees must be available to work various shifts between the hours of 7 am to 6 pm during various shifts as scheduled, any day Monday through Friday. Saturday hours are 7 am to 8 pm.

Candidate must be open to flexible scheduling

Starting pay is $18.95/hr.

The Test Administrator position is responsible for providing a secure exam delivery and
superior customer service in a comfortable friendly environment.

Performs on-time site opening and closing procedures

Understands all testing procedures

Checks in examinees verifies identification, and explains the exam process

Monitor’s examinees while testing

Maintains a secure testing environment

Communicates with internal technical support to investigate and fix technical issues

Strictly adheres to company policies using careful judgment

Responsible for maintaining a professional and clean testing center with light housekeeping
duties

Arrive on time for all scheduled shifts

Qualifications - External

One year plus of customer service experience preferred

A high school diploma or equivalent is required. Bachelor's degree or equivalent business
experience preferred

Strong communication and customer service skills are a must, delivered with focused

attentiveness and moderate interaction

Must be flexible in work hours and days

Ability to complete all tasks in a timely and efficient manner, and handle a reasonable
amount of stress

Intermediate experience in Microsoft Office Suite, Windows applications, Internet, and
email

Ability to operate a computer, fax, and telephone

Ability to lift 20 lbs on occasion. Must have the ability to stand for extended periods of
time while escorting candidates back and forth, up to 50-100 times per scheduled shift, to
and from the testing room. Must have the ability to sit for long periods of time. Must be
able to bend, stoop, & lift from a stooped position.

Must be able to work in a quiet, focused environment and hear spoken words in soft
voices

Ability to see names clearly on id cards and the computer screen. Must be able to see
small details at a distance.

Same Posting Description for Internal and External Candidates

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