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The Shoe Co. - Supervisor Full-time
@ DSW Designer Shoe Warehouse
Edmonton, Alberta
SIGNALS
Overview
DSW Designer Shoe Warehouse is hiring a full-time Supervisor for its Shoe Co. banner, reporting to the Store Manager. The role leads the store team on customer service, merchandise presentation and store sales targets, and opens and closes the store. The posting states a 30% staff discount, a competitive benefits package for full-time associates, paid time off, flexible scheduling and closing shifts and weekends as required.
Responsibilities:
- Lead the store team and role model service standards
- Coach staff to achieve in-store and web order sales goals
- Maintain product and industry trend knowledge
- Present merchandise and provide a strong customer experience
- Open and close the store
Requirements summary:
- Open, approachable and outgoing with customers and coworkers
- Excellent customer service skills
- Motivated to achieve results in a fast-paced environment
- Willing to learn and adapt to change
- Available for closing shifts and weekends
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-14
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Perks mentioned | Generous paid time off, Flexible hours, Performance bonus, Employee discount, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
DSW Designer Shoe Warehouse
| Field | Value |
|---|---|
| Open jobs on Jobsy | 12 |
Job description
Job Description
WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?
At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?
We’re looking for a (Full-time) Supervisor for our Shoe Co. banner who will put their best foot forward.
As a (Full-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible role model service standards coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals as directed by the Store Manager. Your ability to thrive in a past pace environment, collaborate and execute on operational excellence will be key to your success in this role.
Key job accountabilities include but are not limited to:
JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE
At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.
Use of Artificial Intelligence
Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.
To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/
WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?
At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?
We’re looking for a (Full-time) Supervisor for our Shoe Co. banner who will put their best foot forward.
As a (Full-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible role model service standards coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals as directed by the Store Manager. Your ability to thrive in a past pace environment, collaborate and execute on operational excellence will be key to your success in this role.
Key job accountabilities include but are not limited to:
- Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional Customer experiences.
- Maintains exceptional product knowledge and industry trend knowledge
- Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
- Coaches and provides feedback as directed by Store Management to achieve segment success
- Fosters teamwork, collaboration and change advocacy within the store and district.
- Maintain effective, open lines of communication with the Store Manager.
- Open & closes the store proficiently
- Open, approachable, and outgoing attitude when interacting with customers and co-workers
- Excellent customer service and strong will to assist customer needs
- Motivated and driven to achieve results
- Ability to work efficiently in the fast-paced team environment
- Openness to learn and develop new skills
- Flexibility and ability to quickly adopt to change
- Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.
- a 30% discount off at our stores on regular priced merchandise.
- A competitive benefits package (Full Time Associates Only)
- Paid Time Off (Personal Days & Vacation - Full Time Associates Only)
- Flexible scheduling
- Additional benefits include monthly bonus potential, opportunities
- 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
- Unlimited opportunity for growth and training and development programs
- Open Door Policy and MUCH MORE
JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE
At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.
Use of Artificial Intelligence
Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.
To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/
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