Posted 8 months ago
This Way ONward Sales Associate - Orchard Park
@ Old Navy Canada Inc.
Orchard Park, Ontario
SIGNALS
Overview
Old Navy Canada Inc. is hiring a part-time sales associate at its Orchard Park store to deliver customer service, share product expertise and support store operations. The role includes opening or closing the store and handling complex customer interactions.
Responsibilities:
- Engage and serve customers with product expertise
- Share information on merchandise, promotions and events
- Support store leadership and team task completion
- Help complete opening or closing processes
- Handle complex or unique customer interactions
Requirements summary:
- Completed job readiness training at a Gap Inc. nonprofit partner
- Effective communicator who uses technology well
- Problem solver open to feedback and learning
- Handles customer concerns courteously and professionally
Tools & skills
SalesCustomer serviceCustomer experienceUse questioning techniquesCommunicate with customersProcess improvement
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-03-08
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Old Navy Canada Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 5 |
Job description
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.What You'll Do
- All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
- Serve as a role model to achieve priorities in store, with the customer as the primary focus
- Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner
- Build and share expertise in an assigned specialized functional area
- Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store
- Listen and ask questions to solicit feedback to understand needs and provide service
- Handle unique or complex customer interactions
Who You Are
- Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners
- Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Ability to learn procedural knowledge acquired through on-the-job training
Journal
Only you can see this. Kept on this device, and in your account when you sign in.