Posted 23 months ago
Trade Flow Support - Trading Infrastructure Support
@ Squarepoint Capital
Montréal, Quebec
Overview
Squarepoint Capital is hiring a Trading Infrastructure Support Engineer to provide L1/L2 monitoring and support for mission critical trading, research, IaaS and build services across APAC, EMEA and AMER. The role involves reacting quickly to outages, managing user requests, automating processes and working closely with traders, vendors and infrastructure teams. The posting requires at least four years of support experience and a bachelor's degree in computer science, engineering or a related field.
Responsibilities:
- Monitor services and provide L1/L2 support across global regions
- Analyze and correct alerts, escalating to minimize trade flow impact
- Manage user requests from intake through closure
- Oversee automated processes, scheduled jobs and regular reports
- Identify inefficiencies and drive automation improvements
Requirements summary:
- 4+ years of support experience
- Linux/Unix administration, RHEL/CentOS/OEL preferred
- Proficiency in Python and Bash scripting
- Experience with infrastructure automation and CI/CD tooling
- Bachelor's degree in Computer Science, Engineering or related field
Tools & skills
Source and dates
Employer career site / ATS feed · greenhouse
- Employer posting date
- 2024-12-04
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-10-28
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 4+ years |
| Travel | ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Fields of study | Computer Science, Engineering |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Squarepoint Capital
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Squarepoint is a leading global investment management firm that develops quantitative investment strategies to achieve high quality returns for our clients. We are a data and technology driven firm who specialize in developing automated trading systems that execute across global financial markets.
- LinkedIn followers
- 54,397
- People associated on LinkedIn
- 1,591
- Reported office locations
- 250 W 55th St, New York, NY 10019, US
- One Ropemaker Street, London, United Kingdom EC2Y9AW, GB
- 88 Market Street, Singapore, Singapore 048948, SG
- 1190 Avenue des Canadiens-de-Montréal, Montreal, Quebec H3B0G7, CA
- 16 Avenue Matignon, Paris, France 75008, FR
- Quai du Mont Blanc 1, Geneva, Switzerland 1201, CH
- Baarerstrasse 53/55, Zug, Switzerland 6300, CH
- 18 Westlands Rd, Hong Kong, HK
- Intermediate Ring Road, Bangalore, 560071, IN
- Dubai International Financial Centre, Dubai, AE
- 845 Texas Avenue, Houston, TX 77002, US
- Calle de Velázquez, 34, Madrid, Community of Madrid 28001, ES
- 201 W Brookline St, Boston, Massachusetts 02118, US
- Business categories
- Financial Services
- Other recorded names
- Squarepoint Capital
- Squarepoint
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Squarepoint is a leading global investment management firm that develops quantitative investment strategies to achieve high quality returns for our clients. We are a data and technology driven firm who specialize in developing automated trading systems that execute across global financial markets.
| Field | Value |
|---|---|
| Industry | Financial Services |
| Company size | 1,001-5,000 employees |
| Headquarters | New York, NY |
| Organization type | Privately Held |
| Open jobs on Jobsy | 52 |
| View page |
Position Overview:
The Trading Infrastructure Support Engineer will be part of a highly talented team of support engineers responsible for ensuring high availability of Squarepoint’s mission critical services such Infrastructure as a Service (IaaS), Build & Deploy, Research and Trading. The candidate will be responsible for providing L1/L2 support across all services globally distributed across APAC, EMEA and AMER regions.
- Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environment
- Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
- Intensive interaction with trading community, external vendors, development and infrastructure teams
- Oversee automated processes, scheduled jobs and regular reports
- Manage users’ requests: track requests, review approvals, updates, resolution, closure, etc.
- Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams.
Required Qualifications:
- 4+ years of support experience a must
- Experience in Linux/Unix administration (RHEL/CentOS/OEL preferred)
- Proficiency in Python, Bash scripting
- Good working knowledge of storage and different storage protocols (nfs gpfs a plus)
- Experience with Infrastructure automation (Chef, Puppet or Ansible)
- Experience with Kafka or like messaging buses
- Experience with CICD tooling
- Experience with Monitoring infrastructure (ELK and Prometheus preferred)
- Database administration experience (MySql or PosgreSql preferred)
- Experience in container software administration (Docker, Podman, Kubernetes, GKE or Helm preferred)
- Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP)
- Ability to navigate network equipment command line
- Bachelor’s Degree in Computer Science, Engineering or related subject.
Nice to have:
- Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude
- Strong verbal/written communication skills required to support daily interaction with internal teams, external vendors and service providers
- Self-motivated individual that takes initiatives and has an ownership & accountability mindset
- Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
- Knowledge of ITIL is an advantage.
Journal
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