Transit Driver - Spruce Grove

Statement:

Hit the road to a rewarding career! Keolis in Spruce Grove is seeking a casual Transit Driver to join our family-oriented team. If you're committed to safety and providing superior customer service, we offer competitive wages and ongoing development to help you succeed!

Note: This position is officially classified as a casual role; however, successful candidates can expect regular work opportunities beginning in late December and continuing through the winter and early spring. Ongoing opportunities may be available based on operational requirements.

Wage:

Training rate: $25.47

Starting rate (first 1500hrs): $28.72

After 1500hrs: $30.56

Knowledge and Experience:

A valid Class 1 or 2 driver's license with air brake endorsement; license upgrades will also be considered for candidates meeting all other criteria.
Driver's abstract with no more than 3 demerit points and a demonstrated record of safe and responsible driving over the past 5 years (driver’s abstract will be requested).
Significant skills dealing effectively with the public, including demonstrated skills in conflict resolution, problem solving, and sound decision-making in positions providing customer service.
Ability to understand, speak, and write English in order to communicate effectively with the traveling public and to report on incidents involving safety and/or service.
No criminal convictions or pending charges relating directly to the Operator position.
A good knowledge of Spruce Grove and area is a definite asset.
Willingness to participate in a comprehensive recruitment process which consists of interviews, trainability session, medical examination (as required for licensing), drug and alcohol screening, criminal record and reference checks.

Skills:

Commitment, patience, maturity, and initiative.
Organized, punctual, and reliable.
Excellent driving skills and habits.
Ability to read maps and navigate.
Ability to communicate effectively.
Ability to make sound decisions on short notice under stressful situations in all types of weather.
Customer service skills.
Conflict resolution skills.
Problem-solving skills.
Sound decision-making skills.
Ability to work shifts, including split shifts, weekends, and statutory holidays.

Key Accountabilities:

Customer Transportation:

Safely transport passengers on a number of assigned routes in Spruce Grove.
Transport customers in accordance with Municipal and Company policies, observing all traffic laws and safety rules and adhering to time schedules.
Courteously and professionally interact with customers.
Load mobility devices and escort customers to and from curbside as required.
Make general announcements to customers.
Issue transfers.
Collect correct fares and ensure valid passes are presented.
Manage passenger behaviour by quickly and effectively solving problems.
Drive safely and responsibly and be prepared for all road and traffic conditions.

Reporting and Emergency Procedures

Complete a variety of vehicle and incident reports as required.
Carry out emergency/accident procedures when required.
Cleaning of units in wash bay.
Answer inquiries en route.

About Keolis: Keolis provides mobility to over 3.4 billion passengers annually across 15 countries, operating everything from commuter trains and automated metros to shared bicycles. In Canada, Keolis employs nearly 1,857 people who operate light rail vehicles, urban buses, intercity coaches, and airport shuttles. With the recent acquisition of Pacific Western’s Transit and Motorcoach divisions, Keolis has officially expanded into Western Canada, bringing global expertise and a fresh commitment to safe, reliable, and passenger-focused service across Alberta and British Columbia. Each year, Keolis Canada helps over 12 million passengers reach their destinations smoothly and safely.