Posted 28 days ago
Vending & VMI Specialist
@ DGI Supply
Abbotsford, British Columbia
Overview
DGI Supply is hiring a Vending & VMI Specialist, titled Customer Support Coordinator in the posting, to run a field service route of customer inventory and industrial vending machines. The role involves visiting customer sites, replenishing stock, performing audits and basic equipment repairs, and serving as the main contact on site. It is a full-time salaried role at $48,000 to $52,000 per year with a company vehicle, with training provided and the Controlled Goods Program required.
Pay:
$48,000–$52,000 a year
Responsibilities:
- Replenish VMI and industrial vending inventory on a set route
- Perform inventory audits, cycle counts and stock adjustments
- Serve as primary onsite contact and handle customer concerns
- Perform preventive maintenance and basic equipment repairs
- Maintain vehicle, inventory movement records and fleet compliance
Requirements summary:
- Complete the Canadian Controlled Goods Program
- Valid driver's licence with clean record
- Lift up to 23 kg (50 lb)
- Strong customer service and communication skills
- Basic Microsoft Outlook, Excel and Word proficiency
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-09
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day |
| Travel | air: none · ground: moderate |
| Work setting | Client sites, Warehouse, Vehicle |
| Position | On the move |
| Physical demands | physical moderate · lift 50 lb · computer low |
| Languages | English |
| Licences & certifications | Canadian Controlled Goods Program, Valid driver's licence |
| Driver’s licence | required |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
DGI Supply
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Our purpose is to play a meaningful role in our customers' success
Full company description
DGI Supply DGI Supply, a DoALL Company since 1927, is a family owned and operated North American leader in providing industrial distribution solutions to the marketplace. With 38 supply centres across North America that include 8 regional warehouses strategically located across Canada, DGI Supply has grown into the most reliable, experienced, solution oriented industrial distributor available to the market today. With over 1000 quality brand name manufacturers you can be assured DGI Supply can provide you with the most cost effective solution to best suit your manufacturing needs. DGI Supply is a national/ international company with revenues exceeding $300 million and inventory in excess of $30 million. We primarily service metal working, metal forming, fabrication, chip making and manufacturing companies. Check out our exciting career opportunities at
- LinkedIn followers
- 13,385
- People associated on LinkedIn
- 366
- Reported office locations
- 100 Lakeview Parkway, Vernon Hills, IL 60061, US
- Business categories
- Virtual Reality
- Transportation
- Manufacturing
- Other recorded names
- DGI Supply
- Specialties
- Industrial Distribution
- Integrated Supply
- and Productivity Cost Savings
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
DGI Supply DGI Supply, a DoALL Company since 1927, is a family owned and operated North American leader in providing industrial distribution solutions to the marketplace. With 38 supply centres across North America that include 8 regional warehouses strategically located across Canada, DGI Supply has grown into the most reliable, experienced, solution oriented industrial distributor available to the market today…
| Field | Value |
|---|---|
| Industry | Wholesale |
| Company size | 501-1,000 employees |
| Headquarters | Vernon Hills, IL |
| Organization type | Privately Held |
| Year founded | 1927 |
| Specialties | Industrial DistributionIntegrated Supplyand Productivity Cost Savings |
| Open jobs on Jobsy | 12 |
| View page |
SUMMARY:
Are you looking for a hands-on role where you can work independently, build strong customer relationships, and see the impact of your work every day? DGI Supply is looking for a Customer Support Coordinator to manage customer inventory and industrial vending solutions across an assigned service route.
In this field-based position, you will visit customer locations, replenish inventory, support vending equipment, solve day-to-day service issues, and help keep customer operations running smoothly. This is a great opportunity for someone who enjoys variety, takes pride in dependable service, and is comfortable managing their own day.
Previous VMI or industrial vending experience is an asset, but it is not required. Training will be provided. This developmental role offers a strong foundation for future opportunities in APS Operations, Account Management, and Sales.
DUTIES AND RESPONSIBILITIES:
Manage Customer Inventory
- Travel to assigned customer locations and manage a reliable daily service route.
- Replenish VMI inventory and industrial vending machines according to customer requirements and established service schedules.
- Perform inventory audits, cycle counts, and stock adjustments to maintain inventory accuracy.
- Ensure customer inventory is available and organized to support production requirements.
Serve Our Customers
- Serve as the primary point of contact during onsite visits.
- Develop strong relationships with customer personnel and department leaders.
- Respond to inventory, service, and equipment concerns in a professional and timely manner.
- Communicate customer needs, opportunities, and concerns to internal sales and support teams.
- Deliver a high level of service that strengthens customer satisfaction and retention.
Vending Equipment Support
- Perform preventive maintenance and basic repairs on vending machines and inventory management systems.
- Troubleshoot common equipment issues and coordinate escalation when required.
- Maintain equipment appearance, cleanliness, and functionality.
- Support customer employee setup, user access, and basic system administration.
Route & Inventory Management
- Organize, load, and unload inventory required for daily customer visits using a company provided vehicle.
- Maintain accurate records of inventory movements and replenishment activities.
- Monitor reports and system alerts to proactively address issues.
- Ensure company vehicles are maintained in a clean, safe, and professional condition.
- Adhere to all company fleet and vehicle policies.
Safety & Compliance
- Follow all DGI Supply and customer safety requirements.
- Wear required PPE, including steel-toed footwear.
- Maintain a safe working environment while handling inventory and operating equipment.
- Comply with all driving regulations and safety procedures.
SKILLS AND EXPERIENCE REQUIRED:
Must successfully complete the full Canadian Controlled Goods Program (CGP)
Compensation & Benefits
- Salary Range: $48,000 - $52,000 annually
- Medical, dental, vision, life, short-term disability, and long-term disability benefits
- Group RRSP with a partial company match
- Company vehicle provided for customer service route
- Career growth and advancement opportunities within DGI Supply
Required:
- Valid driver’s licence with a clean driving record.
- Ability to travel to multiple customer locations daily.
- Strong customer service and relationship-building skills.
- Excellent organizational and time-management abilities.
- Self-motivated and able to work independently.
- Ability to lift up to 23 kilograms (50 pounds).
- Strong verbal and written communication skills.
- Basic proficiency with Microsoft Outlook, Excel, and Word.
Preferred:
- Experience with Vendor Managed Inventory (VMI) programs.
- Experience with industrial vending systems or inventory management solutions.
- Experience in industrial distribution, manufacturing, warehouse, or inventory environments.
- Mechanical aptitude and ability to perform basic equipment troubleshooting and repairs.
What Success Looks Like
- Customer inventory remains accurate and readily available.
- Vending equipment maintains high uptime and reliability.
- Service visits are completed on time and according to schedule.
- Strong customer relationships are developed and maintained.
- Issues are resolved quickly and communicated effectively.
- Customers view DGI Supply as a trusted inventory management partner.
What Success Looks Like
DGI Supply helps industrial customers keep their operations moving through dependable products, inventory programs, and responsive service. In this role, you will be an important part of that promise. If you enjoy working with customers, solving practical problems, and taking ownership of your day, we would like to hear from you.
This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
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