Posted 3 days ago
VIP Personal Lines CSR - RIBO
@ FSB GROUP LTD.
Concord, Ontario
Overview
FSB GROUP LTD. is hiring a RIBO-licensed Personal Lines Customer Service Representative for its VIP department to serve high-net-worth clients. The role covers day-to-day client service, liaison with underwriters and producers, and cross-selling company products. The posting offers a salary range of $58,000 to $78,000, paid vacation and sick days, and group benefits.
Responsibilities:
- Provide day-to-day service to high-net-worth clients
- Maintain relationships with underwriters and clients
- Support producers and act as liaison with insurers
- Promote company products through portfolio reviews
- Stay current on company procedures
Requirements summary:
- Current RIBO licence in good standing
- 1 to 2 years servicing VIP clientele
- Strong verbal and written communication
- Excellent organizational and time management skills
- Ability to work in a fast-paced environment
- Strong analytical and decision-making abilities
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-11
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off |
Summary and details written by AI from the posting; the employer’s posting is the authority.
FSB GROUP LTD.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 4 |
If you are a RIBO-licensed Personal Lines Customer Service Representative with expertise in high-net-worth clients for our VIP department, our growing team wants you!!!!
Responsibilities:
- Providing exceptional day-to-day customer service to our high-net-worth clients
- Maintain professional relationships with Underwriters and clients
- Assist and provide support to Producers
- Flexible to perform various assigned tasks
- Promotes company features and benefits as part of an ongoing portfolio review and cross-selling
- Promotes client loyalty through attention to detail and relationship building
- Remains current on all company philosophies and procedures
Qualifications:
- Currently holds a RIBO license in good standing
- Min. 1-2 years of experience servicing VIP clientele.
- You have the ability to communicate effectively with clients, both verbally and in writing
- You have excellent interpersonal, organizational and time management skills
- You have demonstrated your ability to function effectively in a fast-paced multi-faceted environment
- You maintain a positive attitude and are a team player
- You have strong analytical and decision-making abilities
- You demonstrate the ability to adapt to change
- You will support the Broker/Producer by being a liaison with the insurance companies and clients as required
- You will provide the first point of contact between underwriters to respond to underwriting questions from Brokers or Underwriters,
We offer our employees:
- Paid vacation
- Paid Personal/sick days
- Salary Range $58,000 - $78,000
- Reciprocal days
- Group Benefits
- Growth within the company
- Business casual attire
- Company events
- Community involvement
This position is currently vacant and open to qualified applicants.
AI Disclosure Statement
We use AI‑enabled tools to help screen, assess, and/or select applicants for this role (e.g., skills matching, and interview scheduling support). All hiring decisions include human review.
Equal Opportunity Statement
FSB GROUP LTD. is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an interview will be asked whether specific accommodations are needed to support a personal disability.
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