First seen by our source: just now
Visitor Representative
@ Legislative Assembly of Ontario / Assemblée législative de l’Ontario
Toronto, Ontario
SIGNALS
Overview
The Legislative Assembly of Ontario is hiring a full-time Visitor Representative in its Parliamentary Protocol and Public Relations Branch. The role greets visitors, leads public tours and provides customer service across in-person, email and phone channels, in a non-partisan, politically sensitive setting. Candidates need strong English communication, customer service experience and knowledge of the Ontario Legislature.
Responsibilities:
- Greet visitors and answer their questions
- Conduct public tours for groups and visitors
- Staff the coat check and support the gift shop
- Collaborate with internal stakeholders
- Provide customer service in person, by email and by phone
Requirements summary:
- Fluent oral and written English
- Significant customer service experience
- Exceptional verbal and interpersonal skills
- Public speaking experience giving tours
- Knowledge of the Ontario Legislature and government
- Computer and office software knowledge
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English, French |
| Perks mentioned | Retirement plan, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Legislative Assembly of Ontario / Assemblée législative de l’Ontario
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Job description
Are you ready to embark on an extraordinary journey to shape the future of Ontario's Legislative Assembly, with innovation and excellence in parliamentary operations? At the Office of the Assembly, we're not just supporting Parliament; we’re a dynamic team dedicated to driving change and making an impact every day.
At the heart of our mission is to provide non-partisan administrative and procedural services to all MPPs, along with operational support for the daily activities of the Legislative Assembly of Ontario. Our success is intricately tied to the strength and diversity of our staff, as we champion our core values: integrity, inclusiveness, collaboration, and excellence.
Looking for a rewarding career where you can share your expertise in a Visitor Representative capacity? Seize this opportunity to embody our organizational values within our Parliamentary Protocol and Public Relations Branch. As a valued member of our team, reporting directly to the Manager, Education and Visitor Services, you will collaborate closely with a dynamic group of Parliamentary Protocol and Public Relations professionals.
This is an existing vacancy.
Click here for a detailed look at the position description.
What You’ll Do
You’ll act with integrity to:
You demonstrate excellence through your:
Join us in shaping the future of Ontario's Legislative Assembly. Your journey starts here!
The Legislative Assembly of Ontario is proud to be an equal opportunity employer who champions diversity and inclusion. We foster an environment where unique perspectives are valued, ensuring that everyone has the opportunity to make a meaningful impact. If you need accommodations during the application process, please don’t hesitate to reach out to us at [email protected] .
While we appreciate your interest in obtaining employment with the Legislative Assembly of Ontario, only those selected for an interview will be contacted.
At the heart of our mission is to provide non-partisan administrative and procedural services to all MPPs, along with operational support for the daily activities of the Legislative Assembly of Ontario. Our success is intricately tied to the strength and diversity of our staff, as we champion our core values: integrity, inclusiveness, collaboration, and excellence.
Looking for a rewarding career where you can share your expertise in a Visitor Representative capacity? Seize this opportunity to embody our organizational values within our Parliamentary Protocol and Public Relations Branch. As a valued member of our team, reporting directly to the Manager, Education and Visitor Services, you will collaborate closely with a dynamic group of Parliamentary Protocol and Public Relations professionals.
This is an existing vacancy.
Click here for a detailed look at the position description.
What You’ll Do
You’ll act with integrity to:
- Demonstrate a high degree of professionalism in a non-partisan support role.
- Exercise tact, diplomacy and good judgement in a fast-paced, politically sensitive environment when dealing with both internal and external stakeholders.
- Greet visitors on arrival, provide general information about entry procedures and manage any questions or concerns guests may have.
- Provide guests with sound knowledge of all visitor programs and activities taking place in the Legislative Building.
- Conduct public tours for various groups and visitors.
- Staff the coat check area, as required, and support the daily operation of the Legislative Assembly Gift Shop, as needed.
- Collaborate with internal stakeholders, ensuring good two-way communication at all times.
- Provide a high level of customer service in person, by email and over the phone to all clients and stakeholders.
You demonstrate excellence through your:
- Fluency in oral and written English; proficiency in French and other languages will be beneficial when communicating with our diverse clientele.
- Significant work experience in customer service.
- Exceptional verbal communication and interpersonal skills.
- Related public speaking experience giving public tours.
- Knowledge of the Ontario Legislature and an understanding of the Ontario government structure and general programs and services provided.
- Knowledge of computer technology systems and office software applications.
- A dynamic, unique work environment
- A team of dedicated professionals
- A comprehensive benefit and pension package including a comprehensive short term sickness plan and personal days
- Support for your career through training and development
- Access to an employee and family assistance program
Join us in shaping the future of Ontario's Legislative Assembly. Your journey starts here!
The Legislative Assembly of Ontario is proud to be an equal opportunity employer who champions diversity and inclusion. We foster an environment where unique perspectives are valued, ensuring that everyone has the opportunity to make a meaningful impact. If you need accommodations during the application process, please don’t hesitate to reach out to us at [email protected] .
While we appreciate your interest in obtaining employment with the Legislative Assembly of Ontario, only those selected for an interview will be contacted.
Journal
Only you can see this. Kept on this device, and in your account when you sign in.