Web Designer, Experimentation

Do you want your design work to make an impact around the world?

Then Jobber might be the place for you. We’re looking for a Web Designer, Experimentation to join our Jobber Creative Studio department.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The Team:

A great brand should be consistent, authentic, relevant, and everywhere - and that’s the goal of our Jobber Creative Studio (JSC). Through mediums like our website, trade shows, messaging, visual style, voice and tone, marketing campaigns, video, radio, etc. we want to tell the world who we are, what we do, and why we do it in a way that aligns our values with our customers' values. Branding is the magic that takes place when a person chooses a product outside of features and price, and our goal is to give people multiple reasons to choose Jobber.

The Role:

Reporting to the Art Director, Design, the Web Designer, Experimentation will turn experiment hypotheses into thoughtful, effective designs for Jobber’s website. You’ll collaborate with partners who develop those hypotheses, prioritize experiments, and analyze results, while focusing on translating those hypotheses into polished, testable designs.

This is an intermediate-level, hands-on web design and user experience role focused on independently executing well-defined experiments with support from senior design partners. You’ll design variants for A/B tests across landing pages and other marketing pages. These experiments will involve complete page concepts, individual sections, content hierarchy, calls to action, copy, and other elements of the web experience.

You’ll work closely with Jobber's CRO (conversion rate optimization), experimentation team, and Senior Web Designer to ensure your work aligns with experimentation goals and strategy, Jobber’s visual brand, and overall web direction. You’ll use our web design system to create experiences that feel consistent and cohesive, even as you explore meaningfully different creative approaches.

You’ll also collaborate closely with front-end developers to understand technical constraints, prepare implementation-ready designs, and make sure the final experience reflects the design intent.

We're excited about you because:

• You’re confident designing engaging marketing websites and landing pages that support conversion goals.

• You can take an experiment hypothesis or creative brief, ask the right questions, and turn it into a clear design approach.

• You don’t see just one solution to a problem. You can explore multiple concepts and create variants that are meaningfully different from one another.

• You understand how layout, visual hierarchy, messaging, copy, and calls to action work together to influence user behavior.

• You know how to explore new ideas while maintaining brand consistency and a cohesive website experience.

• You’re comfortable working within a design system and understand the value of reusable components and established patterns.

• You know how to balance visual design, usability, accessibility, responsive behavior, and technical feasibility.

• You enjoy collaborating with other designers and are comfortable receiving direction and feedback from a senior design partner.

• You can communicate design decisions clearly with marketers, developers, and other project stakeholders.

• You work well with front-end developers and understand how to prepare detailed, implementation-ready designs.

• You’re comfortable reviewing implemented work and providing thoughtful feedback to maintain design quality, you thrive on giving and receiving feedback.

• You can manage multiple assignments, organize your time, communicate progress, and ask for support when needed.

• You’re curious about experiment outcomes and interested in applying what the team learns to future design work.

• A clear understanding of the experimentation process, including the iterative approach to finding measurable success. You understand that experimentation means not every idea will be a winner, and that every outcome is an opportunity to learn.

To be successful, you should have:

• Demonstrated years of professional web or digital design experience with a focus on user experience and optimization; candidates with a particularly strong, relevant portfolio will also be considered

• Familiarity with conversion optimization and experimentation practices

• Experience creating design variations for testing or iterative improvement

• A portfolio showcasing high-quality marketing websites, landing pages, or campaign pages designed to support measurable goals

• A thorough understanding of user-centered web design principles

• A strong understanding of design principles such as composition, hierarchy, typography, spacing, and color

• A strong understanding of web best practices, including usability, accessibility, and responsive design

• Proficiency in Figma, including components, variants, libraries, and responsive design practices

• Experience working with an established web design system

• Experience translating creative briefs or defined objectives into polished design concepts

• Experience preparing clear and detailed designs for front-end implementation

• Strong written, verbal, and visual communication skills

• Effective time-management and organizational skills

• The ability to work independently on well-defined assignments and seek direction when needed

• The ability to give, receive, and apply constructive feedback

It would be really great (but not a deal-breaker) if you had:

• Knowledge of front-end technologies such as HTML, CSS, and JavaScript

• Familiarity with experimentation or behavioral analytics tools such as Optimizely, VWO, Microsoft Clarity, or similar platforms

Location:

We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.

Compensation:

At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $58,800, a midpoint of $84,000, and a maximum salary of $109,200, designed to show the progression from learning the ropes to truly excelling.

We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.

Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.

We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!

What you can expect from Jobber:

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.

• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.

• A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.

• To work with a group of people who are humble, supportive, and give a sh*t about our customers.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

A bit more about us:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!