Posted 8 days ago
Website and Digital Experience Specialist
@ Islamic Relief Canada
Burlington, Ontario
Overview
Islamic Relief Canada is hiring a Website and Digital Experience Specialist to manage daily website operations, content accuracy and brand consistency, reporting to the Digital Marketing Manager. The role covers UX analysis, A/B testing, SEO and emerging AI-driven search visibility. The starting salary is $67,000 with a hybrid in-office requirement based on distance from Burlington or a regional office.
Responsibilities:
- Manage daily website operations and content accuracy
- Update landing and campaign pages with content and design teams
- Analyze site performance and user behaviour to improve experience
- Lead A/B testing and implement on-page and technical SEO
- Monitor AI-driven search and emerging digital trends
Requirements summary:
- Bachelor's degree in marketing, communications or web design
- 3 to 5 years managing websites or digital content
- Knowledge of SEO, web analytics and UX principles
- Experience with a CMS, preferably WordPress
- Strong analytical and communication skills
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-29
- First seen by our source
- 2026-10-30
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Marketing |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Fields of study | Marketing, Communications, Web Design, Web Development |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Islamic Relief Canada
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Working with the world’s most vulnerable communities to tackle root causes of poverty. 🌏✊🏽✊🏿✊🏼
Full company description
Our Mission: Islamic Relief works with communities to strengthen their resilience to calamities, and we provide vital emergency aid when disasters occur. We help the impoverished access basic services, including education, water and sanitation, as well as healthcare. We provide lasting routes out of poverty through our sustainable development schemes. Our integrated approach to progress is transforming communities worldwide. We tackle the root causes of poverty and make sure that the world’s most vulnerable people have real influence in both our programs and advocacy. Our Values: We are guided by the timeless values and teachings of the Quran and the Prophetic tradition (Sunnah), which recognize that people with wealth have a duty to those who are less fortunate. Our values are: - Excellence (Ihsan) - Sincerity (Ikhlas) - Social Justice (Adl - Mercy (Rahma) - Custodianship (Amana)
- LinkedIn followers
- 21,835
- People associated on LinkedIn
- 247
- Reported office locations
- 3501 Mainway, Burlington, Ontario L7M1A9, CA
- Business categories
- Social
- Funding Platform
- Non Profit
- Charity
- Other recorded names
- Islamic Relief Canada
- Specialties
- Fundraising
- Advocacy
- Disaster Relief
- Humanitarian Aid
- International Aid
- Sustainable Development
- Community Outreach
- and Alleviating Poverty
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Our Mission: Islamic Relief works with communities to strengthen their resilience to calamities, and we provide vital emergency aid when disasters occur. We help the impoverished access basic services, including education, water and sanitation, as well as healthcare. We provide lasting routes out of poverty through our sustainable development schemes. Our integrated approach to progress is transforming communities…
| Field | Value |
|---|---|
| Industry | Non-profit Organizations |
| Company size | 51-200 employees |
| Headquarters | Burlington, Ontario |
| Organization type | Nonprofit |
| Year founded | 1984 |
| Specialties | FundraisingAdvocacyDisaster ReliefHumanitarian AidInternational AidSustainable DevelopmentCommunity Outreachand Alleviating Poverty |
| Open jobs on Jobsy | 15 |
| View page |
Employee Type:
PermanentBecome a changemaker with Islamic Relief Canada! Join our team and work towards our mission to mobilize Canadians to transform more lives around the world in the most trusted manner.
About the Department:
Join our dynamic Marketing Department, where creativity meets purpose. Our team is dedicated to crafting compelling campaigns and content that inspire and engage our community. We strive to amplify our mission, drive donor engagement, and create meaningful impact through innovative strategies and storytelling.
Job Purpose:
Reporting to the Digital Marketing Manager, the Website and Digital Experience Specialist is responsible for managing the day-to-day operations of Islamic Relief Canada’s (IRC) website and digital products, ensuring content accuracy, functionality, and brand consistency.
This role combines technical expertise with strategic insight to optimize user experience, improve search visibility, and enhance digital engagement across all Islamic Relief Canada web products. The Website & Digital Experience Specialist will work closely with the marketing and technology teams to ensure the website and related products remain effective, user-friendly, and reflective of IRC’s brand identity.
Essential Duties & Responsibilities:
1. Website Operations & Content Management
- Oversee daily operations of the website, ensuring all content is accurate, functional, and up to date.
- Collaborate with content creators and designers to update landing pages, campaign pages, and other digital assets.
- Ensure all web products and assets reflect brand guidelines, tone of voice, and organizational priorities.
- Coordinate with internal teams to publish content that supports fundraising, campaigns, and donor engagement.
2. User Experience & Optimization
- Analyze user behavior and site performance to identify pain points and opportunities for improvement
- Use analytics tools (e.g., Google Analytics, Search Console, heatmaps) to track and report on website performance
- Recommend and implement enhancements to improve user engagement, navigation, and conversions
- Collaborate with the Technology team to improve usability, speed, and accessibility
- Lead A/B testing on landing pages and content to optimize conversion rates
3. SEO & Search Visibility
- Conduct keyword research and monitor SEO trends to maintain a competitive edge
- Implement on-page and technical SEO strategies to improve search engine rankings
- Provide insights and recommendations for content optimization based on search data and user trends
- Stay ahead of evolving discovery channels by monitoring how AI-driven platforms (e.g., LLMs, chat-based search, and answer engines) surface and interpret organizational content
- Develop strategies to optimize IRC’s digital presence and content for visibility in AI-generated responses and emerging search paradigms
4. Innovation/R&D:
- Monitor emerging web and digital experience trends to ensure IRC remains innovative and sector-leading
- Pilot and test innovative digital approaches that enhance supporter engagement, storytelling, and fundraising impact
- Collaborate with internal teams to prototype and assess new digital experiences before full implementation
- Explore and pilot personalized digital experiences tailored to specific audience segments (donors, volunteers, SEO/content visitors, crowdfunding participants, etc.)
Qualifications & Competencies
- Bachelor's degree in marketing, Communications, Web Design/Development, or related field.
- Minimum 3–5 years of experience managing websites, digital content, or online user experience.
- Strong understanding of SEO, web analytics, and UX principles.
- Experience with content management systems (CMS), preferably WordPress or similar platforms.
- Ability to analyze data and translate insights into practical improvements.
- Knowledge of A/B testing, conversion optimization, and digital design best practices.
- Detail-oriented with excellent organizational and project management skills.
- Strong written and verbal communication skills.
- Creative problem-solver with both technical and strategic abilities.
Hybrid Work Policy:
IRC has a hybrid model where in-office requirements are based on distance from our Burlington headquarters or a regional office (Surrey, Edmonton, Calgary and Ottawa). Depending on where you live, this can range from two days a week to one day a month.
Commitment to Accessibility:
Islamic Relief Canada is committed to providing inclusive employment opportunities. Accommodation requests are invited at all stages of IRC recruitment, hiring, and employment processes. We make every effort to provide reasonable accommodations in a timely manner. If you have any accommodation requests or questions regarding the hiring process, contact us at [email protected] or 1-855-377-4673.
Starting Salary:
$67,000.00Please note: The posted starting salary is intended to provide potential candidates with a general understanding of the compensation associated with the position. The actual salary offered will start at this figure, with adjustments possible based on individual qualifications and other relevant factors.
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