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Posted 12 days ago

Welcome Host, Guest and Reception Experience

@ RA

Toronto, Ontario

Full-time
Apply now
SIGNALS

Overview

RA is hiring a Welcome Host, Guest and Reception Experience for its downtown Toronto office, reporting to the onsite Compass lead. The role creates a warm welcome for employees, executives and visiting clients, coordinates reservations, registrations and vendors, and supports office meetings and events. The posting states a salary of $46,000 to $48,000 and full-time employment.

Responsibilities:

  • Greet and check in office visitors and clients
  • Coordinate space reservations and guest registrations
  • Work with vendors and catering suppliers for meetings and events
  • Assist with office meetings and community events
  • Support security, fire, health and safety guidelines

Requirements summary:

  • Degree or working experience in luxury hospitality considered a strong asset
  • Excellent written and verbal communication skills
  • Strong relationship-building and adaptability skills
  • Ability to learn and operate internal and external systems
  • Intermediate to advanced Microsoft Office proficiency preferred
  • Smart Serve certified or willingness to become certified

Tools & skills

Benefits mentioned

Retirement plan
Source and dates

Employer career site / ATS feed · ultipro

Employer posting date
2026-10-26
First seen by our source
2026-10-26
Source record updated
2026-11-02

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly standing
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsSmart Serve
Perks mentionedRetirement plan, Performance bonus

Summary and details written by AI from the posting; the employer’s posting is the authority.

FieldValue
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Job description

The salary range for this position is $46,000 to $48,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

Reporting to the onsite Compass lead and in collaboration with the onsite Location Lead, the Welcome Host, Guest and Reception Experience will be responsible for creating a warm, welcoming, and engaging work environment for the employees, executives, and visiting clients of a leading consulting and technology company located in downtown Toronto ON.

If you were to come on board as our Welcome Host, Guest and Reception Experience, we’d ask you to do the following for us:

  • Provide engaging and anticipative service to all office visitors, with a primary focus on the welcome experience
  • Coordinate space reservations and guest registrations from the main reception desk
  • Work closely with facilities, local technology teams, and other key stakeholders to ensure a flawless in office experience.
  • Register and check in clients and visitors as required using internal systems.
  • Coordinate with external vendors and catering suppliers as required, ensuring the highest level of satisfaction for in office meetings and events.
  • Assist with planning and communicating office meetings and community events as required.
  • Support activities for security, fire, health, and safety guidelines as required.
  • Conduct opening and closing duties.
  • Assist with mail and courier duties as required
  • Share information about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
  • Other duties as assigned

Think you have what it takes to be our Welcome Host, Guest and Reception Experience? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

  • Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels.
  • Excellent written and verbal communication skills
  • Strong relationship building skills.
  • Strong analytical and adaptability skills
  • Strong technical skills and ability to learn and operate internal and external systems.
  • Ability to manage competing priorities and meet frequent deadlines.
  • Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint etc.) preferred
  • Smart serve certified or willingness to become smart serve certified
  • Resourceful learner with an improvement mindset and strong problem-solving abilities

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