Posted last month
WFH - Customer Service Associate
@ American Income Life Insurance Company
Toronto, Ontario
Overview
American Income Life Insurance Company is hiring a full-time remote customer service associate to connect members with supplemental insurance benefit options. The role involves explaining policies, guiding enrollment and providing follow-up support. Full training, weekly pay and performance bonuses are offered.
Responsibilities:
- Connect with members requesting benefit information
- Review needs and recommend coverage options
- Explain policies, benefits and protection plans
- Guide clients through application and enrollment
- Provide follow-up and maintain client records
Requirements summary:
- Communicates well with people
- Dependable and goal-oriented
- Comfortable working independently
- Coachable and interested in a long-term career
Tools & skills
Source and dates
Employer career site / ATS feed · jazzhr
- Employer posting date
- 2026-09-30
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
American Income Life Insurance Company
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15) A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24). American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people. If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
- LinkedIn followers
- 167,663
- People associated on LinkedIn
- 8,782
- Reported office locations
- 1200 Wooded Acres Drive, Waco, TX 76797, US
- Business categories
- Health Care
- Life Insurance
- Insurance
- Financial Services
- Other recorded names
- American Income Life: AO - Jillian Getz
- American Income Life
- American Income Life Insurance Company
- Spade Recruiting
- Advantage Life Insurance
- AO Globe Life - Angie Cruz
- AIL
- Specialties
- The only provider of supplemental benefits to organized labor
- We visit thousands of families each year
- and One of the most lucrative Agent compensation programs in the industry
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations. The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport. American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered…
| Field | Value |
|---|---|
| Industry | Insurance |
| Company size | 5,001-10,000 employees |
| Headquarters | Waco, TX |
| Organization type | Public Company |
| Specialties | The only provider of supplemental benefits to organized laborWe visit thousands of families each yearand One of the most lucrative Agent compensation programs in the industry |
| Open jobs on Jobsy | 22 |
| View page |
American Income Life is expanding its team and looking for motivated individuals who enjoy working with people and helping families understand the benefit options available to them.
AIL provides supplemental insurance coverage to members of labor unions, credit unions, associations, and working families throughout Canada. With more than 2 million policyholders, the organization continues to grow through strong member relationships, referrals, established lead programs, and ongoing customer service.
Key Responsibilities
Connect with members who have requested information about available benefits
Review individual needs and help determine suitable coverage options
Clearly explain policies, benefits, and available protection plans
Guide clients through the application and enrollment process
Provide professional follow-up and ongoing support
Maintain accurate client information and documentation
Participate in training sessions and stay current on products, procedures, and company updates
What We Provide
Full training and ongoing support
100% remote work
Weekly compensation
Performance-based bonus opportunities
Advancement into leadership and management roles
Company benefit programs
Professional development and mentorship
Flexible work environment with an emphasis on work-life balance
We are looking for dependable, goal-oriented individuals who communicate well, are comfortable working independently, and are interested in developing a long-term professional career.
If you are motivated, coachable, and enjoy helping others, we encourage you to apply and learn more about the opportunity with American Income Life.
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