Women's Support Worker-Union

Women’s Support Worker, Yew Transition House
Location: Sechelt – In-office
Employment Type: Part-Time - Union, Friday to Sunday 2:30pm-11:00pm
Compensation: $28.25

About Community Services

Since 1974, Sunshine Coast Community Services Society has been at the heart of creating positive change for people on the Sunshine Coast. With a legacy built on care, dedication, and adaptability, we proudly offer over 30 impactful programs across the region. Our work spans four vital areas: Community Action and Engagement, Together Against Violence, Child and Family Counselling, and Family, Youth, and Children’s Services.

Guided by our core values—social justice, interdependence, diversity, compassion, and respect—we are driven to empower individuals and strengthen our community. We’re seeking passionate, values-driven individuals who want to make a real difference in the lives of others. If that sounds like you, join us and be part of our meaningful journey!

About the Role

The Women Support Worker at Yew Transition House (YTH) creates a welcoming and safe environment for the participants. They provide emotional support, safety planning, advocacy, and referrals to women (including trans women) and children residents and contribute to administrative and facility responsibilities of the House. The House operates 24 hours 7 days per week. This position provides coverage, at times with little notice, of regular 8.5-hour staff shifts on the 24/7 rotation and other work hours as needed. This position reports to the Yew Transition House Lead and requires membership of the BC Government Employees’ Union (BCGEU).

What You’ll Do

• Welcomes and orients women and children to the house so they feel safe and at ease by providing opportunities to identify, express and understand their feelings regarding violence and family separation.
• Provides individual emotional and practical support to women of all ages as needed.
• Responds to the 24-hour access phone and documents conversations as per protocol.
• Accompanies residents to appointments when appropriate and necessary.
• Meets with women seeking shelter services, assesses suitability, offers support, safety planning, resources, referrals and conducts intake procedure if appropriate and eligible for shelter services.
• Assists residents in developing and implementing a plan to secure housing/accommodation after their leaving date.
• Collaborate with other YTH team members regarding daily administrative tasks to ensure efficient and effective operations and service delivery.
• Ensures the smooth operations of the house by performing operational duties including, but not limited to, shopping, stocking the pantry, yard work, donations management and basic housekeeping.
• Provides residents with knowledge of community resources and refers participants to appropriate services; coordinates with other service providers as needed to promote enhanced safety of participants.
• Ensure participants’ files and related record keeping are up-to-date, accurate and secure.
• Consistently and effectively uses team communication tools.
• Provides crisis intervention as needed, as well as manages conflict among participants proactively through facilitating participant meetings and resolution as needed.
• Ensures effective service delivery consistent with agency mandate, policy, meeting all legal, contractual, financial and other compliance requirements.
• Implements and adheres to Ministry of Child and Family Development (MCFD) legislation, all YTH and SCCSS policies, procedures, protocols, philosophy and objective statements.
• Supports the mission, vision and values of SCCSS.

What You Bring

• Post-secondary degree in a related field an asset, or the equivalent in education and experience.
• Experience working directly with women and children of all ages.
• Demonstrated ability to be non-judgmental and provide supportive relationships with residents without imparting personal values or preferences.
• Experience working with a diverse population with a demonstrated ability to communicate with participants in a non-judgmental and empathetic manner while setting and maintaining boundaries.
• Experience applying a feminist analysis of gender violence as it affects children, women, trans and nonbinary individuals.
• Solid understanding of the systemic issues that need to be addressed in order to decrease violence against women and children.
• A trauma-informed practice approach.
• Knowledge of family systems and culturally competent practices.
• Good working knowledge of the local, provincial, and federal legislation and regulations relevant to the work.
• Experience supporting people with varying levels of mental health and substance use.
• Experience providing crisis intervention an asset.
• Valid driver’s license and reliable vehicles are required to provide transportation to clients.
• Proven ability to work collaboratively across programs and with community partners.
• First Aid Certification.
• Successful results of criminal records check.
• Strong computer skills in Microsoft Office suite.
• Able to lift and hold children of various size

Working Conditions

• This position works primarily in a communal residential environment that includes a common room, kitchen, play area, and garden, but also may include work in the community and in a vehicle transporting clients.
• This position may work alone or with minimal supervision.
• This position may work with people in distress or otherwise react to trauma
• This position may work with people struggling with mental health and/or substance abuse struggles

Physical Requirements

• Lifting and moving of recreation, office, household supplies and other related supplies/equipment.
• Basic household activities, including grocery shopping, garden work, cleaning, general maintenance.
• Lifting and holding babies and children on occasion.
• Sitting and playing on the floor with infants and children on occasion.

Why Join Our Team?

• Competitive and Transparent Compensation: We value fairness and clarity in our wages.
• Comprehensive Benefits: Employer covers 100% of health benefits and long-term disability premiums.
• Secure Your Future: Enjoy employer contributions to the Municipal Pension Plan (MPP).
• Annual Vacation Time: Will receive vacation as per the CBA.
• Wellness and Flexibility: Receive special leave annually for wellness, personal needs, and more.
• Professional Development Support: Paid memberships for professional designations and plenty of opportunities for growth.
• Community Impact: Be part of meaningful work that makes a real difference.
• Team Connection: Participate in our annual Off-Site Team Building Day with fun, engaging activities that foster collaboration and connection

How to Apply

Please include your resume as a part of your application.

We are committed to ensuring our application process is accessible to all candidates. If you require accommodations during any part of the application process, please contact [email protected]

“We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.”