Youth Program Coordinator

Albion Neighbourhood Services

Position title: Youth Program Coordinator
Department: BGC Albion
Reports to: BGC Albion Manager
Supervises: Youth program staff, students and volunteers
Location: Etobicoke, Toronto; assigned program sites
Employment Type: Part-time, Contract, in person 20 hours per week
Schedule: Weekday afternoons and evenings, proposed 3:00–8:00 PM; occasional weekends as required
Rate of Pay: $26.04
Timeline: ASAP - June 30 2027 (possibility of extension)
Travel: Travel between program locations, schools, outings and community events as required

Other: This is an new non-union position

About Albion Neighbourhood Services

Albion Neighbourhood Services (ANS) is a community-based charitable organization committed to strengthening communities through accessible programs and services for children, youth, individuals and families. Through BGC Albion, ANS provides safe, inclusive spaces where young people build confidence, relationships and life skills.

Position Summary
Reporting to the BGC Albion Manager, the Youth Program Coordinator coordinates and oversees daily after-school programming for youth, and provides direct, day-to-day supervision of the youth program staff, students and volunteers assigned to the program. Programming focuses on recreation, nutrition, homework support and life skills development, and promotes positive youth development, health and well-being.

Key Duties and Responsibilities

A. Program planning, development and delivery
• Plan, coordinate and deliver inclusive, age-appropriate recreation, sports, arts, educational and life skills programming based on participants’ interests and needs.
• Develop and maintain daily and weekly activity schedules, and make sure staff have the plans, equipment and supplies they need for each session.
• Coordinate special events, workshops, educational outings and community initiatives, including staffing and supervision arrangements.

B. Staff supervision and leadership
• Provide direct, day-to-day supervision of assigned staff, students and volunteers, assigning daily tasks and setting clear expectations.
• Coordinate staff schedules and program coverage to maintain appropriate staff-to-participant ratios at all times.
• Monitor staff attendance and performance, and review timesheets for the Manager’s approval.
• Hold team huddles and check-ins, and provide coaching, feedback and on-the-job training, including onboarding of new staff.
• Provide input to the Manager on recruitment, probationary reviews and performance evaluations.
• Address routine performance and workplace concerns promptly and professionally, document them, and escalate significant or recurring matters to the Manager.
• Make sure staff follow professional boundaries, confidentiality, health and safety procedures and ANS policies.

C. Youth engagement, education and empowerment
• Build respectful, trusting relationships; encourage youth voice, leadership, teamwork, confidence and a sense of belonging.
• Coordinate and oversee homework assistance, literacy and numeracy support, and encourage positive study habits.
• Facilitate, and guide staff in facilitating, practical life skills such as communication, problem-solving, decision-making, conflict resolution and healthy relationships.

D. Nutrition and healthy living
• Oversee healthy snack preparation, distribution and clean-up, making sure staff follow food handling, hygiene, allergy and dietary procedures.
• Encourage healthy eating, physical activity, personal wellness and positive daily routines.

E. Youth safety, safeguarding and well-being
• Maintain a physically and emotionally safe environment and make sure staff provide active supervision and keep appropriate professional boundaries.
• Respond to, and guide staff in responding to, bullying, conflicts, behavioural concerns and emergencies using strengths-based, trauma-informed and inclusive approaches.
• Follow and enforce ANS safeguarding, confidentiality, consent, health and safety, incident reporting and duty-to-report requirements; promptly escalate concerns to the Manager.

F. Program operations, outreach and documentation
• Oversee participant registration, attendance records, activity logs, consent forms and supply requests, and review staff documentation for accuracy and completeness.
• Communicate professionally with youth, families, staff, volunteers and community partners; coordinate outreach and referrals.
• Provide regular updates to the Manager on staffing, program activities, risks and accomplishments.
• Lead team meetings, oversee site preparation and program evaluation, and perform other related duties as assigned.

G. Supervisory authority and accountability
The Youth Program Coordinator exercises delegated supervisory authority over assigned program staff, students and volunteers. This includes daily work assignments, scheduling coordination, performance monitoring, coaching, routine problem-solving, and providing input into recruitment, probationary reviews and performance evaluations.
Formal disciplinary decisions, termination, compensation changes, hiring and time-off approvals, expense and budget approvals, and other significant employment decisions remain with the BGC Albion Manager.

Minimum qualifications
Education
• Post-secondary diploma or degree in Child and Youth Care, Social Work, Education, Recreation, Community Services or a related field.
• An equivalent combination of education and experience will be considered.

Experience
• At least two years of experience working directly with children or youth in after-school, recreation, educational or community programs.
• At least one year of experience supervising, leading or coordinating staff, students or volunteers.
• Experience planning, coordinating and delivering youth programs and activities.
• Experience working in a BGC Club or similar youth-serving organization is an asset.

Knowledge, skills and abilities
• Strong leadership, supervision and coaching skills, with the ability to set clear expectations and hold staff accountable.
• Strong facilitation, communication, organization, scheduling and time-management skills.
• Ability to engage diverse participants and respond calmly and professionally to challenges.
• Understanding of positive youth development, equity, accessibility, inclusion and professional boundaries.
• Ability to keep accurate records and use Microsoft Office and electronic program documentation.

Mandatory requirements
• Satisfactory Vulnerable Sector Check consistent with ANS policy and applicable law.
• Standard First Aid and CPR-C certification, or willingness to obtain within an established period.
• Availability for regular weekday afternoon/evening shifts and occasional weekends or special events.
• Ability and willingness to travel between assigned sites and community activities; valid G driver’s licence and access to a vehicle may be required for certain assignments.

Core competencies
Competency Expected performance
Youth-centred practice: Places the needs, strengths, safety and voices of children and youth at the centre of daily activities.
Leadership & supervision: Provides clear direction, coaching and support to staff and volunteers, and holds the team accountable.
Safety & judgement: Makes sure active supervision is in place, follows safeguarding procedures and promptly escalates concerns.
Relationship building: Builds respectful, trusting relationships with youth, families, staff and community partners.
Program quality: Delivers welcoming, accessible, well-organized activities that respond to diverse needs and interests.
Communication & teamwork: Communicates clearly and professionally and builds a positive, collaborative team.
Reliability & accountability: Arrives prepared, follows through on commitments and keeps accurate, timely records.

Working conditions
The position requires regular in-person work with children and youth in schools, community and recreational settings. Activities may be indoors or outdoors and involve active supervision, movement, set-up and travel between sites. Evening work and occasional weekends may be required.

Equity and accessibility statement
Albion Neighbourhood Services is committed to an inclusive, equitable and respectful workplace and welcomes applications from diverse communities. Reasonable accommodation is available throughout the recruitment process in accordance with applicable legislation.