Youth Quest- Case Manager ID #1670

The opportunity:
As a Case Manager for the Youth Quest program, you will provide case management for the Youth Quest Program including program promotion, delivery of workshops, build and maintain relationships with community stakeholders and program administration.

In this role, you will:

• Demonstrate strong support and commitment to the mission and core values of the YMCA of Simcoe/Muskoka and the YMCA in Canada.
• Demonstrate strong support and commitment to serving the membership, facility users and all program participants of the YMCA of Simcoe/Muskoka
• Prepare and coordinate all promotional material and activities
• Recruit, interview and select appropriate program participants
• Coordinate 6 week pre-employment curriculum, including design and delivery
• One to One Case management of program participants
• Provide both inreach and outreach support to program participants
• Support participants making the transition to work actively assisting participants to secure employment within the community
• Recruit and support local employers who employ program participants
• Link participants to resources that may assist them in finding a employment or in settling personal issues that are affecting their ability to work
• Ensure all administrative duties, reporting, and file management, are completed in an accurate and timely manner
• Ensure all financial commitments and partnerships are completed
• Adherence to all provincial and federal legislation relevant to job description.

You bring:

• Post-Secondary Education in Social Services or combination of education and work experience
• 2-5 years’ experience
• Career counselling experience both one-on-one and in a group setting
• Experience working with youth facing barriers
• Leadership management an asset
• Must have a valid driver’s license and access to a reliable vehicle
• Must be able to work flexible hours based on client needs

Why work for the Y:

At the YMCA of Simcoe/Muskoka, we believe in creating a welcoming and inclusive environment for all members and staff. As a Client Service Specialist, you will have the opportunity to make a positive impact on the lives of our participants and the community. You will work alongside a supportive team of individuals who are committed to our vision of building vibrant and connected communities where everyone belongs.

Perks:
• Compensation $24.89
• Health benefits, Paid Well-being Days, YMCA Health and Fitness membership, Pension Plan after 2 years, development opportunities
• A collaborative & diverse team
• Exciting projects and room to voice your ideas for efficiencies
• The Y is more than a place; it’s an opportunity to grow, connect, heal, create, learn and belong

When people find a community where they belong, they shine. At the YMCA of Simcoe/Muskoka, we believe in creating spaces where everyone belongs. In addition to a competitive salary and benefits package, we offer ongoing training and development opportunities to help you grow professionally and personally. If you're looking for a challenging and rewarding career, working with a diverse team where your own ideas will be heard, then the YMCA of Simcoe Muskoka is the perfect place for you.

About us:

The YMCA of Simcoe/Muskoka is a registered charity dedicated to building healthier, stronger communities by promoting physical, mental, and social well-being for all. We offer a wide range of inclusive and affordable programs and services to individuals and families, regardless of their background or financial situation.

Applications will remain open until November 14, 2026.

This role is for an existing vacancy that is available or will be available at the time of fulfillment. We wish to express our appreciation to all applicants for their interest in this position; however, only candidates selected for an interview will be contacted.

The YMCA of Simcoe/Muskoka is committed to fair and accessible employment practices. Our goal is a diverse, inclusive workforce that reflects the communities we serve. Each step of our recruitment process is human-led; we do not use artificial intelligence (AI) or automated screening tools. Individuals needing employment accommodation in the hiring process or job postings in an alternative format may contact the People and Culture department at [email protected].

In keeping with our commitment to child and youth safeguarding,job offers are contingent on the successful completion of a Police Records Check and employment reference checks. Police Records Checks are reviewed on an individual basis and the offense(s) - if any - is considered in the decision-making process in relation to the requirement of working with children, therefore not eliminating all candidates with a record from being offered a position. Police Records Checks must be renewed every three years.